Manager, New Product Introduction (NPI), TH, US&C

Posted 25 Days Ago
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Office, Machaze, Manica
Hybrid
Senior level
Food
The Role
The Manager of New Product Introduction will lead procurement for new food product launches, collaborating with various teams to ensure successful sourcing and supplier management.
Summary Generated by Built In

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.   

Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.

RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

At Tim Hortons, innovation is at the heart of delivering exceptional guest experiences. As the Procurement Manager – New Product Introduction (NPI), you will be the key link between innovation and supply chain execution. This role is responsible for sourcing and onboarding suppliers for new menu items, packaging, and product innovations while ensuring cost efficiency, quality standards, and scalability across our restaurant network. The role will involve industry benchmarking, developing financial models, and strategic negotiations, while executing sourcing strategies for key food and paper initiatives.

You will collaborate closely with cross-functional teams—including Culinary, R&D, Marketing, Operations, and Quality Assurance—to bring new products from concept to market with speed, consistency, and reliability.

Responsibilities

· Lead procurement activities for new product launches, from early-stage concept feasibility through full-scale rollout.

· Partner with Culinary, R&D, and Marketing teams to understand product requirements and translate them into sourcing strategies.

· Identify, qualify, and negotiate with suppliers capable of supporting innovation pipelines.

· Drive cross-functional alignment on sourcing timelines, critical path dependencies, and launch readiness.

· Conduct cost modeling and total landed cost analysis to ensure new products meet financial targets.

· Develop supplier readiness plans to ensure production scalability, cost targets, and regulatory compliance.

· Sources, onboards, and nurtures new vendors while also managing the termination of vendors, when applicable

· Measures supplier performance, identifies performance improvement initiatives and supports corrective actions as required

· Manage supplier risk assessments and establish contingency plans for critical categories or SKUs.

Qualifications

· Bachelor's degree in Business Administration, Finance, Supply Chain or Engineering preferred

· MBA with Supply Chain or Finance specialization or CPA/CFA designation preferred

· 5+ years of progressive experience in Supply Chain, Operations or Procurement in North American Fast Food restaurants or Food and Beverage Manufacturing

· Team player with strong communication and problem-solving skills as well as leadership capabilities

· Develops financial models to analyze deals and offers to determine viability and profitability

· Strong analytical skills (researching, analyzing and interpreting data)

· Exceptional organizational abilities, time management and interpersonal skills

· Category specific purchasing experience preferred

· QSR, food processing, retail or CPG experience preferred

· Advanced level in Microsoft Office (Excel, Powerpoint, etc.)

Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.

Top Skills

Microsoft Office (Excel
Powerpoint)
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The Company
HQ: Miami , FL
1,800 Employees
Year Founded: 2014

What We Do

Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over 29,000 restaurants in more than 100 countries. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for good framework, RBI is working towards its goal of improving sustainable outcomes related to its food, the planet, and people and communities.

Why Work With Us

At RBI, our big dream is to build the most loved restaurant brands in the world. We are growing fast, thinking faster, and constantly exploring. At RBI, we recognize that guests no longer make food decisions based only on the food itself, but rather the entire experience surrounding the meal - and that experience is becoming increasingly digital.

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