Manager - New Initiatives & Programs

Posted 7 Days Ago
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Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Senior level
eCommerce • Food • Logistics • On-Demand
The Role
Owns the end-to-end creation and execution of 0-to-1 strategic initiatives for Instamart, including new categories, business models, and pricing strategies. The role identifies customer and growth opportunities, develops solutions, and coordinates cross-functional teams across product, marketing, category, and other functions. It focuses on driving step-change improvements in frequency, retention, and new-user acquisition rather than managing routine business performance.
Summary Generated by Built In
Company Description

About Swiggy Instamart:

Swiggy Instamart, is building the convenience grocery segment in India. We offer more than 30000+ products to our customers within 10-15 mins. We are committed to delivering unparalleled convenience by making grocery shopping instant and delightful. Instamart operates across 100+ cities in India and continues to expand rapidly, redefining how India shops.

Job Description

Senior Manager (New Initiatives & Programs) - Instamart 

This role will be responsible for ideating, conceptualizing and executing end to end, key strategic initiatives that will form subsequent waves of disruptive growth for Instamart. This role will remain distant from the daily/weekly number delivery part of the business 

What will you get to do here? 

  • Own the end to end 0-1 execution of new initiatives that could drive a step jump in key growth metrics (frequency / retention / NU acquisition). The initiative could be a new category launch, a new business model or a new pricing strategy

  • Engage in deep customer engagement to identify growth and CX improvement levers

  • Work in a cross function setup involving product, marketing, category & other internal Swiggy functions to create and program manage initiative specific execution plan 

Qualifications

What are we looking for? 

  • Minimum of 3 years experience with at least 1 year spent in consumer tech

  • Past experience in scaling growth initiatives 0 to 1 preferred

  • Sharp execution with the ability to get things done in a cross functional environment

  • Highly customer focussed with ability to think deeply about TG, problems and then clearly and sharply articulating solutions, strategies across teams 

  • Has demonstrated resilience & a strong bias for action while also being comfortable in ambiguous environments

Additional Information

"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.

Skills Required

  • At least 3 years of professional experience
  • At least 1 year of experience in consumer technology
  • Experience scaling growth initiatives from 0 to 1
  • Strong execution skills in a cross-functional environment
  • Customer-focused approach with the ability to analyze target audiences, identify problems, and articulate strategies
  • Resilience and strong bias for action in ambiguous environments

Swiggy Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Swiggy and has not been reviewed or approved by Swiggy.

  • Equity Value & Accessibility Equity grants and recurring liquidity events are ongoing, and feedback suggests office employees value this as part of total compensation. These programs provide a meaningful wealth‑creation lever by India tech standards.
  • Parental & Family Support Gender‑neutral parental policies were expanded with extended leave, flexible/part‑time options, bonding leave, fertility/adoption support, and structured re‑entry. Feedback suggests these updates are viewed as progressive and supportive for caregiving.
  • Healthcare Strength Company‑paid accident insurance for delivery partners includes hospitalization and OPD cover with extensions to family members. This safety net is notable within the gig‑economy context.

Swiggy Insights

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The Company
HQ: Bengaluru, Karnataka
5,000 Employees
Year Founded: 2014

What We Do

Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500 cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming a logistics hub of excellence today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees. With Swiggy’s New Supply and the recent launches of Swiggy Instamart, Swiggy Genie, and Guiltfree, we are consistently making waves in the market, while continually growing the opportunities we offer our people. *We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.

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