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We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
Altice USA is seeking a Manager of Network Engineering to lead a team of high-performing network engineers and operators to maintain and improve our complex commercial network. The candidate will play a key role in driving projects related to the design, integration, standardization, and hardware refresh and is responsible for the technical success of these projects. This position will have the opportunity to manage the engineers along with being skilled enough to assist engineers for an escalation and workload overflow. The candidate must be forward thinking and have a vision for the future of the network and team.
Responsibilities
- Provide strategic direction for technical projects including new designs, concept designs, and projects available for production
- Research/analyze/define/propose/design/document/implement network solutions in a large-scale enterprise environment to achieve business objectives
- Clearly and concisely communicate both written and verbally with executives and business stakeholders
- Maintain standards documentation including operations manuals, procedural documents, and network diagrams
- Create yearly budget requirements and present clear justification to upper management
- Generate and validate ROI and budget calculations for network solutions
- Provide technical oversight to engineering and operations teams
- Generate technical presentations based on results of design/sandbox testing and present to upper management
- Appropriately respond to and successfully deliver ad hoc requests made by the management team
- Participate in advanced problem resolution
- Explore automation routines to drive operational efficiencies
- Manage implementation schedules and ensure proper communication to the business
- Create custom enterprise solutions for carrier grade customers
- Provide escalation support and coordinate the team for major outages
- Perform all roles of engineers that report directly to this position
- The Network Engineer will be responsible for three key functions of the Technology Operations organization. This includes operationalizing new hardware, new services, and value-add features to Altice Business' production network, maintaining the network infrastructure to ensure Altice Business can continue to provide a stable and feature-rich network to our customers and provides network support to Fulfillment and Operations.
- The Network Engineer works closely with the Development team to incorporate new hardware and services into the network.
- Responsible for providing engineering guidelines to Fulfillment and Operations to roll out new hardware and services to our customers.
- For new services, the engineer will also be responsible for working with the Application Support team to capture the new product requirements in Netcracker and defining the parameters needed for service activation.
- Responsible for documenting test results, deployment procedures and standards.
- In addition to a technical role, the candidate must be comfortable project managing and coordinating with other teams on their contributing deliverables to ensure the timely roll out of new services into production.
- The Network Engineer is responsible for ensuring that the network is maintained and capable of providing services to our customers.
- Responsible for regularly validating software updates, testing replacement hardware for devices that are end-of-life, managing network resources such as IP addresses and VLANs. The objective is to ensure that Fulfillment has the resources to provision services to our customers and to provide a stable network environment for Operations to monitor.
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Qualifications
- BS,BA, EE or Equivalent, relevant network certifications (CCNP, CCIE) and/or equivalent work experience
- 2+ years experience managing a network engineering team
- 5+ years experience in network engineering and design
- Experience in the design and deployment of data center network solutions
- Deep understanding of MPLS technologies
- Experience with Python scripting a plus
- Industry Certifications across several disciplines a plus
- Superior documentation skills
- Must be able to work in a fast-paced environment
- Experience with routing and switching (BGP, OSPF, ISIS). CCNP or equivalent.
- Knowledge of MPLS (L2VPN and L3VPN)
- Understanding of Metro Ethernet services. CECP2.0 Certification a plus
- Knowledge of IPv4 and IPv6. Understanding of ARIN rules and guidelines for ISP desired
- Good writing and documentation skills. Experience writing Engineering guidelines and procedures.
- A background in Systems Integration and Element Management Systems a plus
- Familiarity of fiber optic technology and transport networks
- Good Interpersonal Skills. Must be able to work in both an individual and team capacity.
- Project Management certification desired
- Ability to occasionally exert up to 30 lbs. of force in order to move objects
At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Nearest Major Market: Plano
Nearest Secondary Market: Dallas
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What We Do
We are a top broadband communications video services provider in the US utilizing the latest technology. We serve nearly 5 million residential and business customers across 21 states with an advanced portfolio of connectivity services, including Optimum Fiber Internet, Optimum TV and Optimum Mobile.
We also operate Optimum Media, an advanced advertising and data business, which provides audience-based, multiscreen advertising solutions to local, regional, and national businesses and clients, as well as hyper-local and international news networks through its News 12 and i24NEWS brands.
New to our portfolio is Juice Media. Juice is an emerging outcome focused, omni-channel customer acquisition platform.
Central to how our company operates is the idea of reinvention - fearless reinvention. And to meet the needs of our customers, we have built a company and team that is equipped to deliver on the Optimum promise and one that is reflective of the many diverse communities we serve. Optimum employees are driven, innovative, and know how to lean in and use their voices to challenge ideas and celebrate one another, understanding how they, as individuals, impact the greater team and our customers for the better.
Why Work With Us
Optimum is part of a family of brands under Altice USA covering the telecommunications, news, media and advertising spaces. There is overlap across all of our businesses and some roles offer the opportunity to support multiple brands!
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Employees engage in a combination of remote and on-site work.