Manager - Network Connectivity Product Operations

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager - Network Connectivity Product Operations

Job Posting Title
Manager - Network Connectivity Product Operations
Job Description:
The Manager, Network Connectivity Product Operations – Product Strategy & Commercialization at Mastercard is responsible for driving the strategy, execution, and commercialization of network connectivity products and solutions. This role focuses on managing and defining governance and management of customer escalations specific to our Network Connectivity. The ideal candidate will have a strong background in payments, business development, and product management, with a proven track record of executing complex programs and commercializing technology solutions within the financial services or payments industry
Key Responsibilities
- Lead the development and execution of product strategy and roadmap for network connectivity solutions, ensuring alignment with Mastercard’s global and regional business objectives.
- Drive the commercialization of new and existing network products, managing GTM activities, and supporting the adoption and scaling of offerings in key markets.
- Build and manage partnerships with strategic industry enablers, processors, acquirers, and other key stakeholders to expand the network ecosystem.
- Drive and deliver efforts centered around tools and dashboards to help with day to day management of connectivity issues as they arise.
- Oversee program management for network product initiatives, ensuring successful integration, implementation, and ongoing support for customers and partners.
- Collaborate cross-functionally with product, engineering, sales, marketing, legal, compliance, and operations teams to deliver product enhancements and support GTM plans.
- Track, document, and report on commercialization initiatives, portfolio performance, and key performance indicators (KPIs) to identify growth opportunities and optimize strategies.
- Serve as a subject matter expert (SME) on network connectivity, providing training, guidance, and support to internal and external stakeholders.
- Ensure compliance with Mastercard’s security, regulatory, and operational standards in all product and commercialization activities.
Required Qualifications
- 3-5 years of experience in product management, product commercialization, or business development within the payments, financial services, or technology sectors.
- Deep understanding of payment networks, acquiring and processing ecosystems, and current payment trends (including instant payments, cross-border, and new messaging protocols).
- Proven track record of driving product strategy, managing product lifecycles, and executing successful GTM/commercialization initiatives.
- Strong analytical skills with the ability to interpret market data, develop business cases, and drive data-driven decisions.
- Excellent relationship management, communication, and stakeholder engagement skills, with experience working across global, cross-functional teams.
- Experience with agile development methodologies and product management tools is preferred.
- Knowledge of regulatory and compliance requirements in the payments industry is a plus.
- Bachelor’s degree required; advanced degree preferred.
Key Competencies
- Data analysis, dashboard creation
- Strategic thinking and innovation
- Program and project management
- Analytical and problem-solving skills
- Influencing and negotiation
- Cross-functional collaboration
- Results orientation and accountability

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

O'Fallon, Missouri: $119,000 - $190,000 USD