Manager, Network Automation Services

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Toronto, ON
In-Office
Information Technology • Consulting
The Role

Founded in 2004, NetBrain is the leader in no-code network automation. Its ground-breaking Next-Gen platform provides IT operations teams with the ability to scale their hybrid multi-cloud connected networks by automating the processes associated with Diagnostic Troubleshooting, Outage Prevention and Protected Change Management.  Today, over 2,500 of the world’s largest enterprises and managed services providers leverage NetBrain’s platform.

What We Need

NetBrain is looking for a collaborative and customer-minded leader with a strong technical background in network design and service delivery to join our post-sales organization as Manager, Network Automation Services. This person should have be able to use that network operations/design background to understand customer use cases, and they should be experienced in leading high performing services teams.

What You'll Do

  • Manage and mentor a team of network automation engineers, providing guidance, support, and professional development opportunities.
  • Develop and implement a comprehensive network automation strategy aligned with the company’s goals and objectives.
  • Design, deploy, and maintain automation solutions for network configuration, monitoring, and management.
  • Oversee the execution of network automation projects, ensuring they are delivered on time, within scope, and on budget.
  • Work closely with cross-functional teams to integrate automation solutions with existing network infrastructure.
  • Monitor and analyze network performance metrics to identify areas for improvement and optimization through automation.
  • Troubleshoot and resolve complex network issues related to automation and network performance.
  • Create and maintain comprehensive documentation for automation processes, procedures, and best practices.
  • Stay current on industry trends and emerging technologies to continuously enhance the automation capabilities of the network.
  • Additional responsibilities as assigned.

Who You Are

  • Bachelor’s degree in Computer Science, Information Technology, or a related field. Master’s degree or relevant certifications (e.g., CCNP, CCIE) are a plus.
  • 8+ years of experience in network engineering or IT operations, with at least 3 years in a leadership role focusing on network automation.
  • Proficiency in network automation tools and scripting languages. Strong understanding of networking protocols and network management systems.
  • Proven experience in managing and leading technical teams, with strong interpersonal and communication skills

 


NetBrain invites all interested and qualified candidates to apply for employment opportunities.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.

If you have a disability that prevents or limits your ability to use or access the site, or if you require any other accommodation in the application process due to a disability, you may request a reasonable accommodation. To make a request, please contact our People Team at: [email protected] and we will be happy to assist you.

In compliance with applicable laws, NetBrain conducts holistic, individual background reviews in support of all hiring decisions.


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The Company
368 Employees
Year Founded: 2004

What We Do

Founded in 2004, NetBrain Automation is the most widely adopted no-code network automation and visibility platform, providing network operators and engineers with the ability to transform their core workflows associated with hybrid network management. Through the use of desired Intents, any multi-vendor and multi-cloud infrastructure can now be managed from the top-down based upon establishing and maintaining those intents (rather than managing by device configuration alone). By discovering every aspect of any hybrid network, all the way from the edge to the cloud, and transforming this into a robust digital twin which understands the intention of each component, engineers and operators can maintain the integrity of the network by simply managing their intended results. Today, more than 2,500 of the world’s largest enterprises and managed services providers use NetBrain to simplify their management tasks, reduce MTTRs, ensure compliance and provide a top-down understanding of how the network is supporting their business requirements directly. NetBrain is headquartered in Burlington, Massachusetts, with employees located across the United States and Canada, Germany, the United Kingdom, India, and China

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