South China Morning Post (SCMP) is a leading global media company that has reported on China and Asia for more than a century with global influence. At the heart of our commercial success is Morning Studio, our in-house content creative studio. We craft bespoke branded content, ranging from high-impact videos and multimedia features to digital campaigns and custom publishing, helping global brands tell their stories to an influential audience.
We are seeking a dynamic and highly organized Manager, Project Management to join Morning Studio, based in our office at Times Square, Causeway Bay, Hong Kong. In this role, you will lead end-to-end client servicing and project execution for a diverse portfolio of online and offline content campaigns. Act on the front lines of execution, you will bridge the gap between business development and creative production, ensuring world-class delivery for clients in Hong Kong, Mainland China, and internationally.
Client Servicing & Account Management
- Relationship Management: Build and sustain trusted partnerships with premium brand clients, serving as their primary delivery partner while safeguarding SCMP’s commercial goals.
- Retention & Upselling: Collaborate with sales and strategy teams to identify account expansion opportunities, assisting in the development of integrated marketing solutions to retain existing clients.
- Commercial Handovers: Seamlessly manage project handovers from Sales/Business Development to execution, ensuring clear scope definition and setting realistic client expectations.
Project Management & Operations
- End-to-End Execution: Evaluate project plans, build timelines, manage deliverables, and ensure projects (digital, video, social, and print ) are delivered on time, within budget, and to the highest quality standards.
- Cross-Functional Alignment: Act as the central communication hub between clients, internal creative/production teams, vendors, and freelancers.
- Risk & Issue Resolution: Proactively identify bottlenecks, clarify ambiguous project briefs, and swiftly resolve issues regarding incomplete details, timeline delays, or expectation alignments.
- Financial & Performance Tracking: Monitor and track project budgets and generate comprehensive campaign performance reports for internal and external stakeholders.
Key Requirements
Professional Experience: Minimum 5–6 years of experience in client servicing, account management, and/or project management within a creative agency, media publisher, or in-house brand studio.
- Workflow Expertise: Solid understanding of multi-disciplinary creative and production workflows across digital media, video production, graphic design, social media campaigns, and custom print publishing.
- Problem Solver: Proven ability to navigate ambiguity, manage tight deadlines, and influence cross-functional teams without direct authority.
- Education: University degree in Marketing, Communications, Journalism, Business, or a related discipline.
- Language Proficiency: Full professional proficiency in English, Cantonese, and Mandarin is required to support and grow our client base in Mainland China and APAC.
Work location will be at Causeway Bay office.
Privacy Notice: Our Privacy Notice aims to comply with all relevant data privacy and protection laws. You should read the Privacy Notice in full at corp.scmp.com/privacy-policy.
Skills Required
- 5-6 years experience in client servicing, account management, or project management within a creative agency, media publisher, or in-house brand studio
- Solid understanding of creative and production workflows across digital media, video production, graphic design, social media campaigns, and custom print publishing
- Proven ability to navigate ambiguity, manage tight deadlines, and influence cross-functional teams without direct authority
- Experience evaluating project plans, building timelines, managing deliverables, and tracking budgets
- University degree in Marketing, Communications, Journalism, Business, or a related discipline
- Full professional proficiency in English, Cantonese, and Mandarin
What We Do
The South China Morning Post is a leading news media company that has reported on China and Asia for more than a century with global impact. Founded in 1903, SCMP is headquartered in Hong Kong, where it is the city’s newspaper of record, with a growing correspondent staff across Asia and the United States. Our vision is to “Elevate Thought”, and our mission is to “Lead the global conversation about China”. The South China Morning Post is a global digital news leader with a unique role in championing the plurality of voices in Asia through its breadth and depth of news coverage. SCMP is committed to informing and inspiring through journalism of the highest standards. Apart from its flagship newspaper, SCMP also publishes news 24/7 on SCMP.com. In 2020, SCMP became the first news organisation in Asia to join the Trust Project, a consortium of top news companies developing global transparency standards for credible journalism. Additionally, SCMP publishes a portfolio of premium lifestyle and fashion titles in Hong Kong including Cosmopolitan, ELLE, Esquire and, Harper’s BAZAAR. SCMP is also home to Abacus, a digital news brand focused on China's tech industry; Inkstone, a daily news brief for those curious about China's growing impact around the world; and Goldthread, a content platform with a focus on food, travel and culture in China. For more information, please visit us at www.scmp.com. Our Privacy Notice aims to comply with all relevant data privacy and protection laws. You should read the Privacy Notice in full at http://corp.scmp.com/privacy-policy
