Manager, Middleware Administrator, Group Infrastructure & Platform Services

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

• Perform Service Recovery & Administration of IBM MQ, Connect Direct and Apache Kafka to ensure minimal downtime and business continuity.
• Monitor and ensure availability, performance, and security of Middleware platforms.
• Conduct Disaster Recovery (DR) testing in coordination with business and infrastructure teams.
• Involved in Root Cause Analysis (RCA) investigations for critical incidents.
• Provide 24x7 on-call support during assigned shifts and respond to severity 1 incidents under pressure.
• Troubleshoot issues in MQ, Kafka streaming, and Connect:Direct file transfers across production and DR environments.
• Collaborate with infrastructure and application teams to troubleshoot end-to-end connectivity and data transfer issues.
• Worked with L1 in monitoring system performance and proactively address potential issues.

Job Requirements:

• Degree in Information Technology/Computer Science or equivalent
• At least 4 years of experience in IBM MQ, IBM Connect Direct
• At least 2 years of experience in Kafka
• Good knowledge in shell scripting
• Experience working in a bank is a plus
• Experience in Monitoring tools like splunk, Geneos, Grafana is a plus
• Experience with Linux System is a plus

Technical Skills & Expertise:

• Operating Systems: Red Hat Enterprise Linux (RHEL), Unix, Microsoft Windows
• Middleware Systems:
  • IBM MQ (Distributed), IBM Connect:Direct (NDM), Apache Kafka.
• High Availability & Clustering:  MQ RDQM, Kafka clusters, HA and DR setup.
• Security: MQ SSL/TLS configuration, Connect:Direct secure transfers, Kafka authentication & authorization.
• Scripting: Shell/Perl/Python scripting for automation of MQ, Kafka, and Connect:Direct tasks.
• Monitoring Tools: Splunk, Kafka monitoring tools (Confluent Control Center,  Grafana).
• Strong understanding of ITIL processes, incident management, and RCA methodologies

• Ability to work under pressure and manage critical incidents.
• Communicate effectively with stakeholders during high-impact incidents and recovery efforts.
• File Transfer solutions (SFTP, MFT,Control M) knowledge is a plus.
• VMWare knowledge is a plus.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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