Manager, Middle Office Operations

Posted 4 Days Ago
Be an Early Applicant
New York, NY, USA
In-Office
78K-160K Annually
Senior level
Fintech • Software
The Role
Manage and optimize middle-office operations, overseeing a team to ensure accurate, timely trade processing, reconciliations, cash and wire processing, and exception resolution across many product types. Serve as client liaison, coordinate with internal departments, review team work, and train operations staff to improve efficiency and mitigate operational risk.
Summary Generated by Built In

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Job Title: Manager, Middle Office Operations

Locations: New York, NYC (Hybrid)

About the Role

The Middle Office Operations Manager will play a key role in overseeing and optimizing the daily operational activities within our middle office. This position involves managing a team, ensuring the accurate and timely processing of trades, reconciliations, and other critical functions, and contributing to the enhancement of operational efficiency and risk management.

Why Join SS&C

SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence.

You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.

How You Will Make an Impact 

  • Providing operational support to hedge fund clients engaged in various investment strategies  
  • Building and maintaining client relationships, and serving as a liaison between clients and prime brokers/counterparties 
  • Providing middle and back-office support for the following products: equity, fixed income, swaps, bank debt, contract for differences, futures, commodities, options, FX, mortgages and repos 
  • Addressing and researching cash / position / Market Value reconciliation exceptions 
  • Interacting with various internal GlobeOp departments such as Fund Accounting, OTC Operations, Investor Services and IT 
  • Wire processing related to management fees, incentive fees, fund subscriptions and redemptions, and collateral 
  • Running cash reports and confirming payments with counterparties 
  • Reviewing work prepared by others 
  • Training operations staff 

Required Experience

  • BA in business/finance or related discipline 
  • 7+ years’ experience with Back Office Operations working for either a Prime Broker, Administrator, Hedge Fund, Mutual Fund, Investment Advisor or Financial/Retirement Planner 
  • Prior experience with various products including equities, fixed income, repurchase agreements, futures, FX, Mortgages, options and working knowledge of Corporate Actions 
  • Prior experience with OTC products  
  • Middle/Back-office experience covering trade settlements, fail control, reconciliation of trade discrepancies, and client servicing 

What Sets You Apart

  • Solid MS Excel knowledge 
  • Prior experience working in a client service environment 
  • Strong written and verbal communication skills 

Join SS&C, where innovation meets global opportunities. Click here to apply.

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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.



SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.

Actual base salary will vary based on several factors, including but not limited to relevant skills, prior experience, education, demonstrated performance, and geographic location.

New York: The expected base salary for the position is between 78,000 USD to 160,000 USD.

In addition, employees in this role may be eligible for consideration on an annual basis for a discretionary bonus and/or equity awards, such as restricted stock units or stock options, based upon individual and business performance at the company’s discretion. 


Applications will be accepted on an ongoing basis until the position is filled.



SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Skills Required

  • BA in business, finance, or related discipline
  • 7+ years' experience with Back Office Operations at a Prime Broker, Administrator, Hedge Fund, Mutual Fund, Investment Advisor, or Financial/Retirement Planner
  • Experience with equities, fixed income, repurchase agreements, futures, FX, mortgages, options, and Corporate Actions
  • Prior experience with OTC products
  • Middle/back-office experience covering trade settlements, fail control, reconciliation of trade discrepancies, and client servicing
  • Solid MS Excel knowledge
  • Prior experience working in a client service environment
  • Strong written and verbal communication skills

SS&C Technologies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SS&C Technologies and has not been reviewed or approved by SS&C Technologies.

  • Leave & Time Off Breadth Leave policies are described as generous, including flexible or unlimited vacation and broadly positive views of PTO as a meaningful part of the overall package.
  • Retirement Support Retirement benefits are positioned as a notable strength, with repeated references to a 401(k) plan with company matching as a valued component of rewards.
  • Equity Value & Accessibility Equity and stock-related incentives are highlighted as a bright spot, with stock incentives described as excellent in some roles and contributing positively to perceived total rewards.

SS&C Technologies Insights

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The Company
HQ: Windsor, CT
22,000 Employees
Year Founded: 1986

What We Do

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 22,000+ employees in over 150 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

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