Manager, Master Data Management & Integration - USA Remote

Posted 5 Days Ago
Be an Early Applicant
4 Locations
In-Office or Remote
140K-170K Annually
Senior level
Biotech
The Role
The role involves leading customer master data management and data integration initiatives, ensuring accurate enterprise customer views, governance, and process improvement across various technical platforms.
Summary Generated by Built In

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

Within Danaher the work our diagnostic businesses do saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

We’re accelerating the development of cutting-edge diagnostics to solve some of the world’s most pressing health challenges. Across our diagnostics operating companies we are driving innovation through partnerships with top academic institutions and leading players in biopharma and translational research. We’re bringing the best minds together to accelerate innovation and unlock the full potential of the latest scientific advances. Together, we’re expanding access to precision diagnostics for millions of people worldwide - and we’re using our unmatched global scale and proven playbook to make it happen, from hospital labs to mobile clinics. By helping providers, patients, and families get faster, more precise diagnostic results, we’re improving treatment options and saving lives.

Learn about the Danaher Business System which makes everything possible.

The Manager, Master Data Management & Integration is responsible for leading customer master data management (MDM) and enterprise customer data integration across the Danaher Diagnostics Solutions Group. This role combines strong business ownership of Customer MDM with hands-on leadership of CRM and data integration initiatives to enable a single, accurate, and governed enterprise view of customers. You will partner with Operating Companies (OpCos), Commercial Operations, Sales, Order Management, and IT to establish standard work, governance, and scalable integration solutions across CRM, ERP, MDM, and analytics platforms. The role operates in a highly matrixed environment and drives alignment, execution, and measurable business impact without direct authority.

In this role, you will have the opportunity to:

  • Lead Dx CRM & Data Integration Lead the design and execution of Op Co customer data integration across CRM, ERP, MDM, and enterprise data for DDSG platform. Partner with IT and OpCo technical teams to define integration patterns (ETL, APIs) and data models. Govern CRM architecture decisions impacting account hierarchies, customer records, and contact data. Enable bidirectional data flows between enterprise CRM and OpCo systems. Develop Power BI reports replicating strategic account tracking logic.

  • Dx Sales Funnel Management Tools Lead the design and execution of the DDSG Sales Funnel Management Tool.  Support dashboard and reporting development for market and funnel visibility.

  • Health System, IDN & Strategic Account Enablement Define and maintain enterprise account and health system hierarchies from both governance and technical perspectives. Enable enterprise visibility of strategic accounts, funnel, revenue, and customer relationships. Consolidate third-party data (e.g., Definitive, IQVIA) and identify synergies. Integrate and govern third-party healthcare data sources (e.g., Definitive, IQVIA). Support enterprise reporting, analytics, and KPI tracking.

  • Customer Master Data Management & Governance Participate in the development and execution of the Danaher Diagnostics customer master data management strategy.  Inlcuding the integration of Op Co data related to Customers, Sales Revenue, Sale Funnel, Service, and any other data deemed necessary for the DDSG platform need. Establish and enforce customer master data standards, policies, and governance across OpCos. Create, maintain, and oversee the quality of customer master data support Process for the DDSG platform. Define data ownership, stewardship models, and governance forums. Establish data quality KPIs and lead continuous improvement initiatives.

  • Cross-Functional Leadership & Change Management Operate effectively in a matrixed organization across Commercial, IT, Supply Chain, and Regulatory teams. Lead through influence to drive adoption of enterprise standards and processes. Champion data literacy, accountability, and DBS-based continuous improvement.

The essential requirements of the job include:

  • Bachelor’s degree in Business, Information Systems, Computer Science, or related field and 8–12+ years of experience in customer master data management, CRM, data integration, or enterprise data strategy roles.

  • Experience integrating customer and account data across complex health systems, IDNs, reference laboratories, or multi-entity healthcare organizations within diagnostics, medical devices, or life sciences.

  • Strong working knowledge of Salesforce CRM, ERP platforms (SAP and/or Oracle), and MDM solutions.

  • Knowledge of DBS, Lean, or Six Sigma principles with a high competency in process mapping, systems design, and cross-functional problem solving.

  • Proven experience leading enterprise initiatives that delivered measurable revenue impact or operational efficiency

Travel Requirements:

  • Ability to travel 10-20%, domestically.

It would be a plus if you have prior experience in the following areas:

  • Experience implementing enterprise MDM platforms or customer data hubs.

  • Experience with data governance, cataloging, and lineage tools (e.g., Informatica, SAP MDG, Collibra, Alation).

  • Familiarity with cloud data platforms (e.g., Snowflake), Sales Funnel Management Tools (e.g., Saleforce.com) and analytics tools (e.g., Power BI).

  • Experience in regulated industries with GDPR, ISO, and audit requirements.

Within Danaher Diagnostics, we offer a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

Within Danaher Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working within Danaher Diagnostics can provide.

The salary range for this role is $140,000 - $170,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

This job is also eligible for bonus/incentive pay. #LI-Remote

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

The U.S. EEO posters are available here.

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or [email protected].

Top Skills

Informatica
Oracle
Power BI
Salesforce
SAP
Snowflake
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The Company
HQ: Sunnyvale, CA
4,883 Employees
Year Founded: 1996

What We Do

Cepheid is dedicated to improving healthcare by pioneering molecular diagnostics that combine speed, accuracy, and flexibility. The company's GeneXpert® systems and Xpert® tests automate highly complex and time-consuming manual procedures, providing A Better Way for institutions of any size to perform world-class PCR testing. Cepheid’s broad test portfolio spans respiratory infections, blood virology, women’s and sexual health, TB and emerging infectious diseases, healthcare-associated infectious diseases, oncology and human genetics. The company’s solutions deliver actionable results where they are needed most – from central laboratories and hospitals to near-patient settings. For more information, visit http://www.cepheid.com.

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