Manager Marketing Services - Advisors & Consulting Services

Posted One Month Ago
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San Juan, PRI
Hybrid
Mid level
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
We are a global technology company in the payments industry.
The Role
Leads client marketing engagements for Mastercard Advisors & Consulting Services. Develops marketing strategies, campaigns, and programs using data and technology; manages client and internal stakeholder relationships; leads project teams; presents recommendations; coaches junior consultants; supports business development, solution innovation, and intellectual capital creation. Requires marketing campaign experience, team and relationship management, strong business and communication skills, and semi-regular travel to client sites.
Summary Generated by Built In
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager Marketing Services - Advisors & Consulting Services
ADVISORS & CONSULTING SERVICES
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients. They use customer data to provide deep direct marketing expertise across channels, evaluating campaign results and adapting the approach to optimize marketing performance.
Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: Explore Mastercard's Consulting Specializations
Envision this role as the pivot in a thrilling marketing services transformation. It's about fully embracing and fueling change while seamlessly balancing traditional marketing endeavors. This profile thrives in a dynamic environment, contributing ideas, and actively steering this transformational journey.
ROLES AND RESPONSIBILITIES
Client Impact • Design y develops tailored growth marketing strategies guided by data analytics, customer demographics and behavior, ensuring measurable business impact • Manage multi-channel media platforms: Oversee email campaigns, sponsored content, and advertisements across various media platforms, optimizing for visibility and lead generation• Manage creative development and media planning, meeting high-quality standards • Lead the creation and end-to-end execution of Marketing Services projects focusing on financial performance and impact.• Drive CRM & analytics for growth: Segment audiences for data-driven campaigns from various data sets, focusing on lifecycle management initiatives while employing analytics for impactful decision-making• Ensure operational project execution within agreed milestones and budget • Assess, recommend and improve the performance of clients' marketing activities by using data insights and data visualization tools
Team Collaboration & Culture • Champion collaborative innovation: Partner with internal and external stakeholders for targeted marketing, integrating AI into strategies while fostering an environment of innovation within the team to support business growth • Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants
QUALIFICATIONS• Hands-on Experience: extended experience in integrated marketing, with a strong focus on digital marketing planning and data-driven implementation• Client Management: Proven track record in managing client accounts and leading digital marketing solutions• Project Execution: Ability to plan and execute marketing strategies and campaigns across key marketing channels to drive impactful outcomes• Collaboration: Thrive in a matrix organization structure, manage internal and external stakeholders effectively• Communication: Excellent communication and presentation skills, capable of influencing colleagues and clients on the value of digital marketing projects• Innovation: Show the ability to ideate, manage, and roll out complex and competitive digital marketing initiatives• Education: Relevant marketing degree or equivalent experience needed• Ability to communicate effectively in English and the local office language (if applicable)• Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
Preferred Qualifications • Prior experience in UX/UI optimization is desirable. Certification is a plus• Market savvy, understanding emerging trends and using market opportunities
OUR PURPOSE
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respect their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Skills Required

  • Undergraduate degree and work experience in marketing and campaign projects
  • Experience in marketing content, digital or social media campaigns, digital customer experience, digital marketing, product launches, AdTech or MarTech, offline campaigns, media planning, or direct response marketing
  • Experience coaching and managing teams across multiple engagements with third parties
  • Experience managing key vendor and client relationships
  • Knowledge of business KPIs, financials, and organizational leadership
  • Ability to identify business development opportunities and draft proposals and scope new opportunities
  • Ability to provide perspective on industry and marketplace trends
  • Advanced Microsoft Word, Excel, and PowerPoint skills
  • Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment
  • Effective communication in English and the local office language, if applicable
  • Eligibility to work in the application country and obtain travel visas as required
  • Ability to travel to client sites on a semi-regular basis
  • Additional marketing experience in agency marketing, SEO, SEM, video production, content, usability research, or print production management
  • Global supply chain management experience, including supplier sourcing and third-party production vendor assessment
  • Experience with Tableau or Power BI
  • Experience leading solution development and implementation and measuring client business impact
  • Experience generating new knowledge or creating innovative solutions for a firm
  • Relevant product, sales, marketing technology, or industry expertise
  • MBA or master's degree specializing in marketing or digital

What the Team is Saying

Jenny
Mastercard

Mastercard Compensation & Benefits Highlights

  • Retirement Support — Retirement plans are highlighted as especially strong, featuring a notably generous company match and added financial-planning resources. Feedback suggests this component stands out as a key strength of the overall package.
  • Parental & Family Support — Parental and family benefits are consistently portrayed as robust, including extended new-parent leave and assistance for fertility, adoption, and surrogacy. Feedback suggests these programs are a signature part of the offering.
  • Leave & Time Off Breadth — Paid time off is described as substantial, with multiple leave types and generous vacation and personal days noted in U.S. materials. Feedback suggests time off is frequently praised as a differentiator.

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The Company
HQ: Purchase, NY
38,800 Employees
Year Founded: 1966

What We Do

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Why Work With Us

We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

In our ongoing workplace evolution, we’ve introduced hybrid work, Work-From-Elsewhere Weeks and Meeting-Free Days.

Typical time on-site: 3 days a week
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