Manager, Marketing Projects | CASA NEOS

Posted 7 Days Ago
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Miami, FL, USA
In-Office
Senior level
Hospitality
The Role
Lead development and execution of integrated 360° marketing campaigns for a luxury hospitality brand. Manage projects from concept to post-campaign analysis, coordinate photoshoots, oversee website and email content, liaise across departments and external agencies, track budgets, and analyze performance to drive guest acquisition, retention, and revenue growth.
Summary Generated by Built In

ABOUT RIVIERA DINING GROUP

Riviera Dining Group is a hospitality and lifestyle company dedicated to creating destinations people aspire to be part of. Through a collection of distinctive restaurants, lounges, and private member experiences, we blend exceptional cuisine, thoughtful design, cultural relevance, and genuine hospitality to create places that leave a lasting impression. Founded in Miami and inspired by the energy of the Riviera’s iconic destinations, RDG develops concepts that transcend traditional dining. Each venue is designed as a complete experience, where food, atmosphere, entertainment, and community come together seamlessly. From award-winning restaurants and elevated nightlife to private membership and emerging lifestyle ventures, RDG continues to redefine modern hospitality by creating experiences that feel effortless, memorable, and impossible to replicate. Today, RDG's portfolio includes MILA, CASA NEOS, AVA Coconut Grove and AVA Winter Park, Claudie and MM Members Club, and several upcoming concepts, all united by a commitment to excellence, innovation, and meaningful human connection. Dream it. Experience it. Share it.

 

 

Summary:

The Marketing Project Manager will help develop brand and marketing strategies and establish relationships with clients. The duties and responsibilities of the Marketing Project Manager will center around our luxury brand, which is encompassed by high-end, high-volume, multi-sensory destinations. We are looking for a talented Marketing professional that is well-versed in the world of luxury brands, both creative and strategic thinker, who projects the confidence and knowledge needed to develop marketing strategies to ensure continued growth. This position will report to our Director of Marketing. 


RESPONSIBILITIES: 

  • Strong knowledge of luxury brands
  • Works hand in hand with Marketing Director to ensure the development of all collateral


Marketing Strategy & Planning

  • Own the development and execution of integrated 360° marketing 
  • Translate business objectives into actionable marketing plans with 
  • Develop comprehensive campaign briefs to align all stakeholders before project execution.
  • Ensure all marketing initiatives support revenue growth, guest acquisition, retention, and overall business objectives.


Project Management 

  • Lead marketing projects from concept through execution and post-campaign analysis.
     Build and maintain project timelines, marketing calendars, and launch schedules.
  • Plan, coordinate, and lead photo shoots with photographer.
  • Contribute to the development of innovative marketing initiatives through participation in strategy meetings, creative ideation, and cross-functional collaboration, supporting brand positioning, guest engagement, and business growth.


Cross-Functional Leadership

  • Serve as the primary marketing liaison between Operations, Creative, Digital, Membership, Events, PR, Culinary, Finance, Sales, and Executive Leadership.
  • Clearly communicate project objectives, priorities, timelines, deliverables, and expectations.


Campaign execution 

  • Oversee the execution of integrated marketing campaigns across digital, social media, email marketing, website, partnerships, public relations, paid media, events, and on-property activations.
  • Ensure campaigns are executed consistently across all guest touchpoints.
  • Oversee website content updates to ensure all guest-facing information remains accurate and aligned with brand standards.


Brand Management 

  • Protect brand positioning through thoughtful execution and attention to detail.


PR

  • Manage relationships with PR agency and ensure alignment between marketing initiatives, operations, and public relations efforts.
  • Identify strategic partnership opportunities that strengthen brand awareness and drive business growth.


Analytics

  • Monitor campaign performance and analyze results.
     Prepare post-campaign recaps with key learnings, insights, and recommendations.


Relationship Management
 Build strong working relationships across departments and external partners.


Budget Management

  • Track marketing expenses and ensure projects remain within approved budgets.

 

Requirements/Qualifications:

  • 5 years + of marketing experience within the high volume hospitality industry or the luxury industry (mandatory for application consideration)
  • Marketing or communication bachelor's degree or similar level education
  • Social Media experience across all channels
  • Excellent written, verbal, interpersonal, and presentation skills (pitch development, media materials, strategy documents, brand decks, investor reporting
  • Knowledge of Constant Contact for email campaigns and database management
  • Adaptable, positive, and able to operate in a fast-changing and challenging environment
  • Entrepreneurial and passionate mindset
  • Ability to stay on top of the latest consumer trends across lifestyle and entertainment, the best practices, and the evolving media landscape
  • Experience working with external agencies - PR, associations, partnerships, contractors.
  • Computer skills (Microsoft software: (Word, Excel, PowerPoint), worked with customer databases, and eye for esthetics and design
  • Good planning and excellent organization skills, attention to detail, following through on tasks
  • A balanced combination of leadership and team player skills
  • Results-driven, continually raising the bar to drive the whole organization towards achieving excellence
  • Must be able to work under pressure and pivot as necessary as this is a fast-paced and rapidly growing Company


Skills Required

  • 5+ years marketing experience within high-volume hospitality or luxury industry
  • Bachelor's degree in Marketing, Communications, or equivalent
  • Social media experience across all channels
  • Excellent written, verbal, interpersonal, and presentation skills
  • Knowledge of Constant Contact for email campaigns and database management
  • Experience working with external agencies (PR, partnerships, contractors)
  • Proficiency with Microsoft Word, Excel, and PowerPoint
  • Experience working with customer databases and updating website content (CMS)
  • Strong planning, organization, attention to detail, and ability to work under pressure
  • Leadership and cross-functional collaboration skills
  • Ability to develop and execute integrated marketing strategies and manage budgets
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The Company
HQ: Miami, Florida
222 Employees
Year Founded: 2021

What We Do

Luxury Hospitality Group @milagroup_miami @avamediterraegean @mm_membersclub @milaomakase @casa_neos @claudierestaurant Great Place To Work Certified RDG Overview: MILA restaurant (part of RDG) opened in Miami Beach, FL, in January 2020. MILA is a restaurant, rooftop lounge, and mixology bar aiming to transport guests on a culinary journey of flavorful MediterrAsian cuisine. Balancing genuine hospitality, fine dining, and refined nightlife, MILA has quickly established itself as the go-to destination in the upscale Miami social scene. D R E A M I T MILA has grown above and beyond our expectations in its first two years despite facing significant pandemic-related restrictions, and ranked #5 of The Restaurant Business Top 100 ranking. Following the success of the original restaurant, RDG plans to expand to new concepts and locations, focusing initially on the Florida market. It has shown the quickest development rates and is anticipating some of the best economic growth worldwide. B U I L D I T Through its elevated brand portfolio, and its exclusive membership, RDG aims to create a full network of venues and experiences offering a unique lifestyle to its guests and members in Florida and to become one of the leaders of the luxury restaurant industry in the U.S. G R O W I T RDG is now actively exploring other national markets such as New York City, Los Angeles and Las Vegas, as well as further afield in London, Dubai and Mexico City for potential expansion opportunities.

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