Manager Marketing, Customer Experience and Digital Transformation

Reposted 20 Hours Ago
Be an Early Applicant
Antwerpen, BEL
Hybrid
Senior level
Healthtech • Professional Services • Consulting • Generative AI • Manufacturing
The Role
Lead digital transformation and customer experience engagements: define digital strategies, design customer journeys and digital business models, run campaigns, develop new business, manage a small team, and apply analytics and AI to marketing, sales and service.
Summary Generated by Built In
Company Description

Sia is a next-generation, global management consulting group born digital, augmented by data, enhanced by creativity, and driven by responsibility. We partner with clients to resolve challenges and capitalize on opportunities. We believe that in today’s world of change and disruption, optimism is a force multiplier. 

Job Description

A Manager MCX at Sia has gained experience in a management consulting, a creative agency or bluechip multinational firm.

As a manager MCX and Digital Transformation you help clients to define new digital strategies, design new customer experiences and journeys, design new digital business and operating models and implement digital and mobile innovations to improve the marketing, sales and service functions. 

You will be asked to manage one of the core practice areas and bring this to a new level. You will be responsible for campaigns around your focus area and new business development, together with a small team of consultants within the team.

Subjects like digital customer experience, online marketing concepts, mobile applications, e-commerce and data analytics are your daily routine. You will work and improve your knowledge on the latest digital developments in programmatic marketing, search marketing, social marketing, etc.

You will get the opportunity to contribute actively to our knowledge creation and exchange (workshops, publications, seminars, etc.) within the business units of the different industries we serve.

Equipped with the entrepreneurial fibre, you are ready to take the challenge in a fast growing company.

Qualifications

You have the following qualifications:

  • Master degree in applied economics, engineering, computer science, statistics, econometrics or similar study;
  • You have at least 5 years experience within a consultancy firm
  • Background in Strategy, Digital, Marketing, Customer experience and journey design, Customer Analytics and Insights;
  • Outstanding team player and good communication skills;
  • Experience with relevant digital analytical and management solutions like Adobe, Google ad manager, programmatic advertising, etc.;
  • Analytical mind, exploring options and able to synthesize into conclusions;
  • Autonomous, dynamic, result oriented, rigorous and committed;
  • You have the ability to build, manage and foster a team-oriented environment, within a varied team in educational level, position and skills.
  • You are dynamic and able to achieve results with an entrepreneurial mindset.
  • You have a strong interest in data and AI-related topics, the ability to quickly build expertise in these areas, and you’re excited about helping our clients seize the opportunities they offer.
  • Language skills: Dutch, French and English;
  • Prepared to participate in temporary assignments abroad.

 

Your benefits:

  • Competitive salary with great extra advantages, like flexible mobility plan, a work phone, a clear and structured salary increase, bonuses and more;
  • Training plan to develop yourself as expert in your discipline;
  • Values we live by: autonomy and entrepreneurship ;
  • International opportunities ;
  • Opportunities to work from home, the client or from our inspiring office Antwerp.

Additional Information

We are unable to provide a work permit for this position

Non-Dutch speaker will no be accepted

Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs. 

Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs. 

Skills Required

  • Master degree in applied economics, engineering, computer science, statistics, econometrics or similar
  • At least 5 years experience within a consultancy firm
  • Background in Strategy, Digital, Marketing, Customer experience and journey design, Customer Analytics and Insights
  • Outstanding team player with good communication skills
  • Experience with digital analytical and management solutions (e.g., Adobe, Google Ad Manager, programmatic advertising)
  • Analytical mind able to explore options and synthesize conclusions
  • Autonomous, dynamic, result oriented, rigorous and committed
  • Ability to build, manage and foster a team-oriented environment across varied skill levels
  • Entrepreneurial mindset and drive to achieve results
  • Strong interest in data and AI-related topics and ability to quickly build expertise
  • Language skills: Dutch, French and English
  • Prepared to participate in temporary assignments abroad
  • Must be eligible to work without a work permit (no work permit provided)

Sia Partners Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sia Partners and has not been reviewed or approved by Sia Partners.

  • Healthcare Strength Core medical coverage includes medical, dental, and vision alongside life and AD&D, an Employee Assistance Program, and wellness resources. Multiple plan options and access to supportive services indicate robust healthcare support.
  • Parental & Family Support Fully paid parental leave for eligible employees and family‑support resources are highlighted. These offerings signal meaningful support for new parents.
  • Leave & Time Off Breadth A generous PTO policy is paired with company and floating holidays. This combination suggests ample time‑off flexibility beyond standard leave.

Sia Partners Insights

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The Company
HQ: Paris
3,323 Employees
Year Founded: 1999

What We Do

Sia Partners is a next generation management consulting firm and pioneer of Consulting 4.0. We offer a unique blend of AI and design capabilities, augmenting traditional consulting to deliver superior value to our clients. Counting 1,800 consultants in 18 countries, we expect to achieve USD 300 million in turnover for the current fiscal year. With a global footprint and expertise in more than 30 sectors and services, we optimize client projects worldwide. Through our Consulting for Good approach, we strive for next-level impact by developing innovative CSR solutions for our clients, making sustainability a lever for profitable transformation.

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