Employee Applicant Privacy Notice
Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role
SoFi is seeking an analytical and highly effective operator to join the Marketing organization as the business operations lead for SIPS (Save, Invest, Protect, Spend), Member, and Crypto. This collection of products are designed to help our members spend less than they make and invest the rest, thereby achieving financial independence. This role will be pivotal in driving the operating cadence of the team, improving planning and reporting rigor, and enabling decision-making.
The Manager, Marketing Business Operations will work across SIPS, Member, and Crypto to help run the growth, engagement & retention marketing strategies that are critical to the success of the business, drive the operating model for new innovation, and strengthen culture. The Manager will serve as a thought partner to the VP, Product Marketing & the broader leadership team, shape priorities, translate complex inputs into clear recommendations, move across strategy development & marketing execution, and create artefacts that support planning & meeting preparation.
This role reports to the Senior Director of Marketing Business Operations and is aligned to the VP, Product Marketing across each business unit. The ideal candidate has a strong track record of leading cross-functional work and solving complex, ambiguous problems across teams.
What you’ll do
- Structure complex problems, define hypothesis, and build business cases to support leadership decisions
- Product data-driven analyses, models, and leadership-ready communications that convey recommendations, summarize priorities, and celebrate achievements
- Standardize, track, and create executive-ready presentations on innovation, from concept through launch
- Own business reporting, budgeting, and forecast support for the VP, Product Marketing
- Standardize planning artifacts and create lightweight operating mechanisms to support prioritization, decision-making, and meeting preparation
- Run operating rhythms and culture-building initiatives, including team meetings, offsites, and other key moments
- Manage ad hoc analyses and projects from Marketing Business Operations and marketing leadership
What you’ll need:
- A commitment to SoFi’s mission of helping people Get Their Money Right to achieve their financial ambitions
- A Bachelor’s degree
- 5+ years of work experience in a top-tier consulting firm, investment bank or high growth technology business
- Expertise building Board and Executive-ready presentations
- Proven ability to build strong relationships and lead cross-functional teams
- Strong analytical skills and attention to detail in building financial models and business cases
- Strategic and proactive approach to problem solving, particularly in ambiguous and dynamic environments
- Hands on operational capabilities with advanced proficiency in Google Suite, MS Office Apps, etc.
- Experience in financial services, consumer technology, and marketing
- Excellent time and project management skills with a track record of delivering on complex projects
What the Team is Saying
SoFi Compensation & Benefits Highlights
-
Healthcare Strength — Benefits materials describe comprehensive medical, dental, and vision coverage with mental‑health support, EAP, and wellness programs. Feedback suggests some plans include options with 100% company‑paid premiums.
-
Parental & Family Support — Parental and family supports include up to 12 weeks fully paid parental leave, fertility/adoption resources, and subsidized backup child and elder care. Pet insurance is also available.
-
Leave & Time Off Breadth — Time away benefits include flexible vacation for exempt employees, generous PTO/sick time for non‑exempt staff, and paid holidays. Early‑release “SoFi Fridays” are also cited.
SoFi Insights
Similar Jobs
What We Do
SoFi wasn’t built to be a bank. Or a technology company. We were built for one mission: help people achieve financial independence so they can realize their ambitions. Redefining an entire industry isn’t easy work—and it’s not for the faint of heart. It takes a certain kind of team. People with diverse perspectives and expertise, united by a common sense of purpose. People willing to challenge assumptions but always do the right thing. People proving that innovation and responsibility don’t have to compete, but can come together to create something truly unconventional in the world. For the last eight years, we’ve been charting this new path forward. We call it The SoFi Way. At SoFi, we don’t just talk about culture: we live it. The SoFi Way is how we show up every day, how we make decisions, and how we build for our members, clients, and each other.
Why Work With Us
Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative, mobile-first technology to help our members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.
Gallery
SoFi Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
For the majority of our workforce who work on a hybrid schedule, the in-office requirement is a handful of days per month!
