The Role
Oversee daily restaurant operations, including staff recruitment and training, customer service, budgeting, inventory, quality control, compliance, sanitation, and problem resolution. The manager ensures high food and beverage standards, manages costs and supplies, addresses guest concerns, and maintains a positive team environment while supporting flexible restaurant service operations.
Summary Generated by Built In
About Us
Malfi brings Italian cuisine, and a warm, welcoming atmosphere to the local community. We pride ourselves on quality, passion for food, and exceptional customer service. We're looking for enthusiastic, motivated individuals to join our team and be a part of something special.
As the Restaurant Manager, you will be responsible for overseeing the day-to-day operations of the restaurant. Your primary responsibilities will include:
- Staff Management: Recruit, train, and manage a team of skilled front-of-house and back-of-house staff. Foster a positive and motivated work environment.
- Customer Service: Ensure exceptional guest experiences by maintaining high service standards, addressing guest concerns, and promoting a welcoming atmosphere.
- Financial Management: Manage the budget, monitor expenses, and maximize revenue. Help implement cost-control measures while ensuring quality remains uncompromised.
- Quality Control: Maintain the highest standards of food and beverage quality, presentation, and service.
- Compliance: Ensure that all health, safety, and licensing regulations are followed. Monitor and enforce sanitation and food safety standards.
- Inventory Management: Oversee inventory levels, order supplies, and manage stock rotation efficiently.
- Problem Solving: Address any issues that arise during service promptly and professionally.
Requirements:
- Experience as a Restaurant Manager.
- Strong leadership, communication, and interpersonal skills.
- Exceptional customer service orientation.
- Solid understanding of restaurant operations, including food and beverage knowledge.
- Ability to work flexible hours, including some weekends and evenings.
- Knowledge of local health and safety regulations.
- Proficiency in restaurant POS systems and MS Office.
- Certification in food safety and responsible alcohol service.
Benefits Package:
- 100% Paid Employee Medical
- Dental, Vision, Long Term Disability
- Paid Vacation Time
- 401(k) with Company Match
- Phone Stipend
- $100 Monthly Credit to Spend Across McNellie’s Group Concepts
- Period Bonus Opportunities
- Growth Opportunities
Skills Required
- Experience as a restaurant manager
- Strong leadership, communication, and interpersonal skills
- Exceptional customer service orientation
- Understanding of restaurant operations and food and beverage service
- Ability to work flexible hours, including weekends and evenings
- Knowledge of local health and safety regulations
- Proficiency with restaurant POS systems and Microsoft Office
- Food safety certification
- Responsible alcohol service certification
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
McNellie's Group is a Tulsa-based hospitality company that owns and operates restaurants and bars, focusing on creating places where people gather and feel at home.
