Manager, LMS & Learning Platforms

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Job Function:

Customer Management

Job Sub Function:

External Customer/Product Training

Job Category:

People Leader

All Job Posting Locations:

West Chester, Pennsylvania, United States of America

Job Description:

DePuy Synthes is recruiting for a(n) Systems & Data Manager (Integrated Data), located in West Chester, PA or Raynham, MA or Raritan, NJ.

Job Overview

The Manager, LMS & Learning Platforms plays a critical role in shaping the future of learning technology across the global Orthopedics organization. This position will assess the current learning technology landscape, identify opportunities to standardize and optimize systems, and help define the strategy, requirements, and future-state platforms that support commercial and professional education globally. The role will partner closely with global and regional education teams, IT, and other stakeholders to ensure continuity while building a scalable, modern learning technology ecosystem for the future.

Key Responsibilities: 

• Assess and inventory current LMS, learning platforms, and education technology systems across global Orthopedics and identify opportunities for standardization and consolidation.

• Partner with global and regional education teams to understand current and future business and user needs and translate them into prioritized technology requirements.

• Support the development of a global learning technology strategy, including Day 1 continuity and longer-term future-state planning.

• Establish global standards, governance, and best practices for learning technology while balancing global consistency with regional and business needs.

• Lead cross-functional requirements gathering, prioritization, and stakeholder alignment to inform future platform decisions.

• Support the LMS/LXP RFP and platform selection process, including vendor evaluation, demonstrations, scoring, recommendations, and business case development.

• Partner with IT and implementation teams to develop the roadmap, governance, and change management approach for global platform implementation and adoption.

• Evaluate emerging learning technologies and identify opportunities to improve learner experience, scalability, efficiency, and business impact.

• Establish and track KPIs to measure adoption, effectiveness, user experience, and overall success of the learning technology ecosystem.

• Build strong relationships across global education teams and influence stakeholders to align around enterprise strategies, standards, and priorities.

Qualifications 

Education: 
• Bachelor’s degree in Computer Science, Information Systems, Data Analytics, Engineering, or a related field required 
• Master’s degree (MBA, MS, or equivalent) preferred 

Experience and Skills: 

Required: 
• Experience leading data, systems, or technology initiatives within a complex enterprise environment 
• Strong knowledge of data architecture, systems integration, and database management 
• Experience implementing data governance, security, and compliance standards 
• Proven ability to analyze business needs and translate them into scalable technical solutions 
• Experience working across multiple platforms and integrating hardware, software, and network systems 
• Strong problem-solving skills with the ability to address system compatibility and performance challenges 
• Excellent stakeholder management, communication, and cross-functional collaboration skills 

Preferred: 
• Experience in healthcare, MedTech, or regulated industries 
• Familiarity with data warehousing, advanced analytics, and business intelligence tools 
• Experience with cloud platforms and modern data architecture frameworks 
• Demonstrated leadership experience, including mentoring or managing teams 
• Experience driving digital transformation or large-scale data initiatives 
• Knowledge of data privacy regulations and enterprise security frameworks 
• Certifications in data management, cloud technology, or project management 

Other: 
• Travel: Up to 10–20% (domestic and international)

• Language: English required

• Certifications: Relevant certifications in project management, learning technology, or related fields preferred.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com. 

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes. 

 Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

  

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource. 

  

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Required Skills:

Preferred Skills:

Business Development, Customer Support, Customer Support Operations, Customer Support Platforms, Customer Support Trends, Customer Training, Developing Others, Escalation Management, Fact-Based Decision Making, Inclusive Leadership, Leadership, Performance Measurement, Problem Management, Process Improvements, Reporting and Analysis, Stakeholder Engagement, Strategic Thinking

The anticipated base pay range for this position is :

$122,000.00 - $212,750.00

Additional Description for Pay Transparency:

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