Manager, Live Events Operations

Who We Are:

WWE® is the global leader in sports entertainment. The company creates and delivers original content 52 weeks a year to a global audience. WWE is committed to family-friendly entertainment on its television programming, Premium Live Events, digital media, and publishing platforms. WWE's TV-PG programming can be seen in more than 1 billion households worldwide in more than 20 languages through world-class distribution partners including Netflix, ESPN, NBCUniversal, USA Network and The CW. WWE is part of TKO Group Holdings (NYSE: TKO). Additional information on WWE can be found at wwe.com and corporate.wwe.com. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.

Live Event Operations Manager

The Live Event Operations Manager is a dynamic, strategic, and detail-oriented leader responsible for overseeing and optimizing all aspects of departmental business operations within the Live Events division. This role blends operational priorities with revenue strategy, requiring a proactive problem-solver who can manage day-to-day functions while driving high-impact initiatives that enhance profitability, efficiency, and fan experience.

Responsibilities

• Oversee a broad range of functional responsibilities critical to live event business operations, including reporting, cross-departmental systems management, and promotional support across domestic and international markets.
• Manage program timelines, budgets, and deliverables for assigned initiatives, including VIP experiences, premium offerings, and upsell programs.
• Leverage CRM systems and data analytics tools to assess fan behavior, purchasing trends, and campaign effectiveness.
• Liaise across all creative departments, consolidating creative requests from multiple internal stakeholders, aligning priorities and timelines, and ensuring the timely, accurate, and strategic execution of all creative deliverables.
• Develop and implement departmental revenue strategies to maximize ticket sales, ancillary revenue, and overall event profitability.
• Support administrative and strategic needs of the department as designated by the Head of Live Events.
• Utilize dynamic pricing tools and ticketing platforms to analyze demand patterns, pace reports, and real-time sales data to optimize pricing and inventory allocation.
• Monitor departmental KPIs and revenue performance metrics, generating recurring and ad hoc reports to support executive decision-making.
• Build and maintain strategic relationships with key partners, vendors, suppliers, and internal stakeholders within the TKO ecosystem.
• Maintain current knowledge of all TKO programming, storylines, products, and talent to ensure strategic alignment across initiatives.

Qualifications

• Bachelor’s degree in Business Administration, Event Management, Marketing, Finance, or a related field.
• 3–5 years of experience in live event operations, business operations, ticketing, revenue management, or a related industry.
• Strong understanding of ticket pricing strategies, demand-based pricing models, yield management principles, and secondary market dynamics.
• Proven ability to analyze sales data, interpret pace reports, and translate insights into actionable pricing and revenue strategies.
• Strong oral and written communication skills with proficiency in Microsoft Office Suite and Adobe Suite.
• Exceptional organizational and multitasking skills with the ability to prioritize competing deadlines in a fast-paced environment.
• Strong interpersonal skills and the ability to collaborate effectively across departments.
• TKO product knowledge preferred.

WWE EEO Statement:

WWE is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. WWE makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. WWE also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for WWE employment candidates, please review our Candidate Privacy Policy. For information regarding Terms and Conditions for this and other WWE websites, please review our Terms and Conditions.