Manager, Legal Product Consultant

Job Description

Overview:  As Manager, Legal Product Consultant, you will bridge the gap between legal expertise and cutting-edge technology. You’ll lead a team of lawyers to work directly with our customers—lawyers, legal operations teams, and firm leadership—to integrate Litera’s AI-powered products into their workflows. You’ll also play a key role in shaping product direction by experimenting with generative AI, developing custom data points, and providing feedback to our product and engineering teams. This is an ideal role for a practicing attorney ready to pivot into legal tech, who thrives on solving complex problems, enjoys working with clients, and is excited by the potential of AI to transform legal work.

What You'll Do

Customer Engagement & Enablement

- Partner with law firms to integrate Litera’s products into their legal workflows, ensuring successful onboarding and adoption by designing programs and working with legal teams. 

- Conduct in-person and virtual training sessions to demonstrate product value and drive user engagement.

- Build strong relationships with key stakeholders and end users, becoming a trusted advisor on legal tech strategy.

AI & Product Innovation

- Experiment with generative AI and machine learning tools to enhance product capabilities.

- Create and refine prompts to extract accurate information from legal documents.

- Develop and train new “smart fields” and or deal points for transactional documents, especially in securities and financing.

- Stay current on legal trends and identify new opportunities for product innovation.

Product Feedback & Strategy

- Act as the voice of the customer, providing actionable insights to product and engineering teams.

- Help shape product roadmaps by identifying gaps, use cases, and areas for improvement.

- Contribute to the development of best-in-class playbooks and internal processes for customer success.

-Lead and manage the Legal Product Consultant team, setting clear goals, managing project loads, and allocating resources effectively.

-Measure and report on the effectiveness of knowledge engineering efforts, using metrics and KPIs to drive continuous improvement.

-Serve as a key advisor to senior management on strategic adoption matters, influencing decision-making and policy development.

Qualifications:

• JD and bar admission in at least one U.S. state, Canadian province or the UK.
• 5+ years of experience practicing transactional law ideally at a top tier law firm (law firm, in-house, or legal service provider).
• 3+ years leading teams with strong people management skills
• Experience at a legal tech company is an asset.
• Strong interest in legal technology, AI, and innovation.
• Excellent communication and client service skills.
• Ability to manage multiple priorities and work independently.
• Experience with legal operations, contract management systems, or Litera products is a plus.
• Ability to travel approximately 30% of the time

California, Colorado, Connecticut, Illinois, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Illinois, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island, or Washington residents is $105,000 to $125,000. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Litera offers benefits such as a comprehensive benefits package, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements).