Manager - Learning & Capabilities

Posted Yesterday
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Jacksonville, FL, USA
In-Office
Senior level
Healthtech • Biotech • Pharmaceutical • Manufacturing
The Role
Lead site learning strategy and capability development for a MedTech manufacturing site. Establish training governance, manage learning systems and KPIs, deliver technical and leadership programs, support onboarding/certification/cross-training, drive continuous improvement, and partner with cross-functional stakeholders to ensure a compliant, skilled workforce.
Summary Generated by Built In

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Quality

Job Sub Function:

Quality Training

Job Category:

People Leader

All Job Posting Locations:

Jacksonville, Florida, United States of America

Job Description:

Johnson & Johnson is recruiting for a Manager - Learning & Capabilities to join our Vision Care team in Jacksonville, FL.

About Vision

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding on the possibilities of vision treatments? Ready to join a team that’s reimagining how vision is improved? Our Vision team solves the toughest health challenges. Help combine cutting-edge insights, science, technology, and people to encourage eye care professionals and patients to proactively protect, correct and enhance healthy sight for life. Our products and services address these needs – from the pediatric to aging eye – in a patient’s lifetime.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Purpose:
The Learning & Capabilities Manager is responsible for leading the site’s training strategy, capability development, and workforce learning systems to ensure employees are equipped with the technical, leadership, and compliance-related skills necessary to achieve business objectives. This role partners closely with Operations, Engineering, Quality, EHS, HR, and site leadership to build a high-performing learning culture that supports operational excellence, talent development, and sustained business performance. Key Responsibilities
• Develop and execute the site learning and capability strategy aligned with business priorities.
• Establish training governance, standards, and systems ensuring consistency and compliance.
• Lead capability-building initiatives across technical, operational, and leadership domains.
• Support onboarding, certification, cross-training, and technical upskilling.
• Facilitate leadership development programs focused on coaching, accountability, and emotional intelligence.
• Manage learning systems, training records, and capability tracking tools.
• Establish KPIs related to training completion, qualification status, and effectiveness.
• Drive continuous improvement in training delivery methods and capability outcomes.
Qualifications
• Bachelor’s degree required in Business, Engineering, Education, HR, or related field.
• Master’s degree preferred.
• 7–10 years of experience in training, learning & development, or capability building.
• Experience in manufacturing, healthcare, pharmaceutical, or medical device environments preferred.
Required Skills & Competencies
• Leadership and people development
• Strategic thinking and execution
• Learning program design and delivery
• Change management
• Data analytics and KPI management
• Cross-functional collaboration
• Strong communication and influencing skills
Leadership Expectations Lead with accountability, integrity, and professionalism while driving a culture of learning, engagement, and continuous improvement.

#LI-Onsite 

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.



Required Skills:



Preferred Skills:

Compliance Management, Continuous Improvement, Continuous Quality Improvement (CQI), Developing Others, Global Market, Inclusive Leadership, Leadership, Learning & Development Trends, Learning and Development Operations, Performance Measurement, Process Improvements, Program Management, Quality Assurance (QA), Quality Control (QC), Quality Standards, Researching, Strategic Thinking, Team Management, Training Needs Analysis (TNA), Training People, Train-the-Trainer

Skills Required

  • Bachelor's degree in Business, Engineering, Education, HR, or related field
  • Master's degree
  • 7-10 years of experience in training, learning & development, or capability building
  • Experience in manufacturing, healthcare, pharmaceutical, or medical device environments
  • Leadership and people development
  • Learning program design and delivery
  • Change management
  • Data analytics and KPI management
  • Cross-functional collaboration
  • Strong communication and influencing skills
  • Training Needs Analysis (TNA) and Train-the-Trainer capability
  • Compliance management, Continuous Improvement, Quality standards familiarity

Johnson & Johnson Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson & Johnson and has not been reviewed or approved by Johnson & Johnson.

  • Healthcare Strength Healthcare coverage is characterized as comprehensive across medical, dental, and vision, with added supports like onsite clinics, fitness centers, and Employee Assistance resources. Mental-health services and wellbeing reimbursements are also described as meaningful components of the overall package.
  • Retirement Support Retirement offerings are portrayed as a major differentiator, combining a 401(k) with employer matching and an employer-funded pension plan. Stock options and other long-term financial supports are also positioned as part of the broader rewards mix.
  • Parental & Family Support Family-related benefits are presented as notably strong, including paid parental leave for all new parents and additional leave types for caregiving and bereavement. Financial assistance for adoption, fertility treatment, and surrogacy is highlighted as a significant support.

Johnson & Johnson Insights

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The Company
HQ: New Brunswick, NJ
143,612 Employees
Year Founded: 1886

What We Do

Profound Change Requires Boldness. Johnson & Johnson is the largest and most broadly based healthcare company in the world. We’re producing life-changing breakthroughs every day, and have been for the last 130 years. The combination of new technologies and your expertise enables amazing things to happen. Teams from J&J’s consumer business are creating digital tools to help people track the health of their skin. Those working in medical devices are 3-D printing artificial joints personalized for each patient, while researchers in pharmaceuticals use AI to discover lifesaving drugs. Imagine what the rest of our team of 134,000 people at 260 companies in more than 60 countries across the world is accomplishing. We redefine what it means to be a big company in today’s world. Social Media Community Guidelines: http://www.jnj.com/social-media-community-guidelines

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