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- Oversee hundreds of new site launches across the East Region from contracting through post-launch execution
- Provide occasional in-person support on go-live days through required regional travel
- Manage budgeting and signage requests for your region, coordinating timely ordering with field teams to eliminate expedited shipping costs
- Own regional launch reporting for company leadership, maintaining a real-time pulse on project statuses
- Collaborate alongside Sales, Product, Tech, and Local Operations to keep all launch deliverables on track
- Partner with property managers, real estate partners, and internal operations to support comprehensive tenant and enterprise onboarding
- Educate and align field teams on new platforms, tools, and updated Standard Operating Procedures (SOPs)
- Partner with Product and Tech to build automated tools and establish SOPs that eliminate manual operational work
- Leverage AI tools, Salesforce, and Trello to optimize data flows, maintain system hygiene, and streamline static workflows into high-output processes
- Deploy automated pre-launch email drip campaigns to drive subscriber conversion and user adoption
5+ years of total work experience, with 3+ years in operations, strategy, consulting, or project management
Demonstrated track record of managing complex, multi-site projects from contracting to post-launch execution
- Proficiency or working knowledge of project management and CRM tools such as Salesforce, Trello, JIRA, and Tableau
- Experience using AI tools to optimize workflows
- Experience pulling data and owning operational metrics reported directly to executive leadership
- Proven experience deploying automated email campaigns to drive user or subscriber conversion
- Exceptional interpersonal skills with the ability to build trust across internal teams, external partners, and property managers
- Willingness to travel occasionally for critical on-site go-lives
- Passion for transportation, parking, mobility, logistics, or real estate technology
- Experience in a fast-paced tech environment
Anticipated Base Salary: $90,000.00 – $120,000.00 annually.
Actual base pay offered is determined by qualifications, years of relevant experience, skills, education, certifications, and geographic location. Base pay is part of Metropolis’s total compensation package, which may include healthcare benefits, a 401(k) plan, short- and long-term disability coverage, basic life insurance, bonus plans, and more.
Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs — without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.
We are committed to providing a welcoming, accessible hiring experience. If you need a reasonable accommodation for any part of the application or interview process, please reach out to us at [email protected].
Skills Required
- 5+ years of total work experience
- 3+ years of experience in operations, strategy, consulting, or project management
- Experience managing complex, multi-site projects from contracting through post-launch execution
- Proficiency or working knowledge of Salesforce, Trello, JIRA, and Tableau
- Experience using AI tools to optimize workflows
- Experience pulling data and owning operational metrics reported to executive leadership
- Experience deploying automated email campaigns to drive user or subscriber conversion
- Exceptional interpersonal skills for building trust with internal teams, external partners, and property managers
- Willingness to travel occasionally for critical on-site go-lives
- Experience in a fast-paced technology environment
- Passion for transportation, parking, mobility, logistics, or real estate technology
Metropolis Technologies Compensation & Benefits Highlights
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Healthcare Strength — Health insurance is advertised as subsidized for full-time and hourly employees, with dental, vision, and mental-health benefits also listed on employer profiles. This breadth indicates comprehensive coverage on paper.
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Retirement Support — A 401(k) plan with a company match is publicly cited (4% on the careers page, with some listings noting up to 6%). This suggests meaningful employer support for retirement savings.
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Leave & Time Off Breadth — PTO is presented as flexible or unlimited for some roles, along with paid holidays and double pay when working designated holidays. These elements point to generous time-off provisions.
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What We Do
Metropolis Technologies, Inc. is an artificial intelligence company whose computer vision platform enables checkout-free payment experiences for the real world. Its proprietary AI-driven technology reaches more than 50 million customers while reducing costs, increasing transparency and capturing additional revenue for real estate partners. Following its take-private acquisition of SP+, Metropolis is now the largest parking network in North America with more than 4,000 locations. To learn more about Metropolis, please visit www.metropolis.io.
Why Work With Us
We’re not your typical technology company. We’re world-class software and hardware engineers, we’re neighborhood urbanists and operators, we’re caring customer support specialists, we’re nerdy data scientists and machine learning engineers, we’re designers and architects… and many things in-between and beyond.
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Metropolis Technologies Offices
OnSite Workspace
Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week.
