Helping restaurants thrive!
Irvine, CA, USA

Manager, IT

Sorry, this job was removed at 12:54 p.m. (CST) on Monday, April 22, 2024
Find out who's hiring in Los Angeles, CA.
See all Cybersecurity + IT jobs in Los Angeles, CA
By clicking Apply Now you agree to share your profile information with the hiring company.
Employer Provided Salary: 115,000-150,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!

The Manager, Information Technology at Restaurant365 is a leadership role responsible for overseeing and managing the IT department's day-to-day operations, strategic initiatives, and a team of dedicated IT professionals. This position plays a critical role in ensuring the organization's technology infrastructure is robust, secure, and aligned with business objectives.

How you'll add value:

  • Lead and manage IT projects from initiation to completion, including creating project plans, allocating resources, monitoring progress, and ensuring projects are delivered on time and within budget.
  • Oversee and coordinate the work of IT staff, including technicians, administrators, and support personnel. Provide guidance, mentorship, and support to team members, fostering a collaborative and high-performance work environment.
  • Troubleshoot and resolve technical issues and provide support to end-users. This may involve hardware and software troubleshooting, network support, and system maintenance.
  • Manage relationships with IT vendors, negotiating contracts, and ensuring that vendor services and products meet the organization's needs and standards.
  • Participate in budget planning and management for the IT department. Monitor expenses and help ensure that IT projects and operations stay within budgetary constraints.
  • Develop, maintain, and implement IT policies, procedures, and best practices to ensure security, compliance, and efficient IT operations.
  • Implement and maintain IT security measures to protect the organization's data and systems. This includes managing user access, implementing cybersecurity best practices, and staying up to date with security threats.
  • Research and evaluate new technologies, tools, and software that can enhance the organization's IT infrastructure and operations.
  • Maintain documentation of IT systems, processes, and procedures, making sure they are up-to-date and accessible to the IT team.
  • Lead the development and testing of disaster recovery and business continuity plans to ensure the organization can recover from IT-related emergencies.
  • Provide training and support to end-users on new technologies and systems, helping them understand and utilize IT resources effectively.
  • Ensure that IT operations comply with relevant industry regulations, data protection laws, and organizational policies.
  • Collaborate with other departments and stakeholders to understand their IT needs and align IT strategies with overall business objectives.
  • Prepare and present reports on IT department performance, project status, and key metrics to senior leadership and stakeholders.
  • Stay updated with industry trends, emerging technologies, and best practices in IT management.
  • Recommend, schedule, and perform hardware, software, and network improvements, upgrades, configuration changes.
  • Purchase and maintain accurate inventory of hardware and software.
  • Create, maintain, and update technical documentation, physical and logical network diagrams, policies, procedures, user guides.
  • Conduct internal audits of network/system/workstation integrity, reliability, and security.
  • Other duties as assigned.

What you'll need to be successful in this role:

  • Bachelor's degree in Information Technology, or an equally relevant field, or an equivalent combination of higher education and relevant work experience.
  • 5+ years of experience in IT management, with a proven track record of successfully leading and managing IT teams.
  • Strong project management and business-process management skills.
  • End-user-facing technical support experience.
  • Operation and troubleshooting expertise of Windows, macOS devices, iPads, and A/V equipment.
  • Wireless, wired, and VPN network and equipment experience.
  • Expertise with enterprise security policies, access controls, and employee onboarding/offboarding.
  • Extensive knowledge of Microsoft Office 365 and Microsoft 365 Admin centers including Word, Excel, PowerPoint, Outlook, OneDrive, Teams, Exchange, Azure Active Directory, Teams, SharePoint, Dynamics 365, and Security & Compliance.
  • Strong proficiency with Azure Active Directory, SSO integrations, and experience administering Fresh Service, Slack, Atlassian, and Torii are a plus.
  • Proficiency with Helpdesk systems configuration and functionality.
  • Proficiency with MDM technologies such as Microsoft Intune and JAMF.
  • Strong sense of discretion related to data privacy and user privacy.
  • Experience with departmental forecasting and budgeting.
  • Excellent leadership, communication, and interpersonal skills.
  • Occasional travel may be required.

R365 Team Member Benefits & Compensation

  • This position has a salary range of $115K-$150. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
  • Comprehensive medical benefits, 100% paid for employee
  • 401k + matching
  • Equity Option Grant
  • Unlimited PTO + Company holidays
  • Wellness initiatives

  • #BI-Remote

R365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply.

See More
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

What are Restaurant365 Perks + Benefits

Restaurant365 Benefits Overview

Competitive compensation package
Comprehensive medical benefits
R365 pays 100% of the premium for medical, dental, and vision insurance for employees
401k + matching
Team member stock options
Flexible PTO + Company holidays
Wellness initiatives
Philanthropy events

Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
President's club
Employee awards
Flexible work schedule
Remote work program
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K) matching
Company equity
Performance bonus
Pay transparency
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Company sponsored family events
Fertility benefits
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Meditation space
Mother's room
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training

More Jobs at Restaurant365

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about Restaurant365Find similar jobs like this