Are you a strategic leader with a passion for building high-performing teams and driving innovation in IT infrastructure? We’re looking for a Manager of Infrastructure Operations to lead a dynamic group of engineers, administrators, and analysts in delivering secure, scalable, and cutting-edge infrastructure solutions.
As the Manager of Infrastructure Operations, you’ll oversee the people, processes, and platforms that power our enterprise infrastructure. You’ll lead cross-functional teams responsible for the testing, deployment, and maintenance of critical systems across:
- Cloud & Compute
- Network & Storage
- Database & Middleware
- Infrastructure Security
You’ll be a key driver of automation, operational excellence, and continuous improvement—ensuring our infrastructure is resilient, secure, and future-ready.
Your Impact- Lead and mentor a team of Infrastructure Engineers, System Analysts, and Administrators across multiple domains.
- Drive automation strategies to streamline deployment and maintenance processes.
- Collaborate with Infrastructure leadership to shape roadmaps and implement innovative platform features.
- Champion modern operational practices like DevOps, IaaS, and self-service models.
- Develop career paths and growth plans for team members, managing training budgets and professional development.
- Ensure compliance with audit requirements and enforce technical standards across all infrastructure platforms.
- Bachelor’s degree in Engineering, Computer Science, or related field.
- 6+ years of experience in IT infrastructure, with 2+ years in a leadership or management role.
- Strong understanding of Agile/Kanban methodologies and cross-functional team dynamics.
- Proven ability to lead through change, inspire teams, and deliver results in a fast-paced environment.
- Expertise in at least one of the following areas:
- Server (Windows, Linux, VMware, AWS EC2)
- Storage & Backup (SAN, NAS, S3)
- Networking (Cisco, SD-WAN, Firewalls)
- Database (SQL)
- Middleware (Kafka, MuleSoft, OpenShift)
- Endpoint Engineering (Windows, MacOS, InTune)
- Infrastructure Security
- Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
- 401K Retirement Plan with 7% Employer Contribution
- Exceptional Paid Time Off
- Maternity / Paternity Leave
- Infertility Treatment Program
- Adoption Assistance
- Education Assistance
- Enterprise Learning and Development
- And more
ALSAC is an equal employment opportunity employer.
ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.
No Search Firms:
ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.
Top Skills
What We Do
ALSAC is the largest healthcare-related charity in the United States. Founded in 1957 by Danny Thomas, our sole mission is to raise the funds and awareness needed to operate and maintain St. Jude Children's Research Hospital®. While our headquarters can be found in Memphis, Tennessee, we have additional offices in more than 30 locations across the country and in Puerto Rico with positions in fundraising, marketing, digital, information technology, legal, finance and many other disciplines all supporting our lifesaving mission - Finding cures. Saving children. ®
At ALSAC, we believe in hiring the best and brightest from around the globe, and in 2020 we were named #1 on Fast Company's 100 Best Workplaces for Innovators. With a concerted focus on diversity and inclusion, we value and respect the contributions of all of our employees. Our work environment encourages everyone to be their authentic selves as we strive together towards a day when “no child dies in the dawn of life.”
As we look to the future, we understand that we must be relentlessly innovative. Our work helps fuel the groundbreaking research and treatment at St. Jude and ensures that families never receive a bill from St. Jude for treatment, travel, housing or food — because all a family should worry about is helping their child live.
View our career opportunities at https://www.stjude.org/jobs/alsac.html and follow ALSAC across social media using @stjude.
To learn more about the research hospital, follow St. Jude Children's Research Hospital on LinkedIn. For specific career opportunities available through the hospital, visit www.stjude.org/JoinOurMission.
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