At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together
The Manager of Investigations is responsible for the direct oversight of investigators whose primary roles are the identification, investigation and prevention of healthcare fraud, waste and abuse.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:
- Managerial oversight of all types of fraud, waste and abuse cases, to include all levels of complexity
- Ensure compliance with the UnitedHealthcare (UHC) Fraud, Waste and Abuse Program
- Ability to communicate effectively, including written and verbal forms of communication
- Provide guidance to investigators on effective and efficient investigative strategies
- Ensure investigators maintain accurate, current and thorough case information in the Special Investigations Unit's (SIU's) case tracking system
- Participate in settlement negotiations and/or produce investigative materials in support of the latter
- Collect, collate, analyze and interpret data relating to fraud, waste and abuse
- Ensure compliance of applicable federal/state regulations or contractual obligations
- Ensure investigators compliance with goals, policies, procedures and strategic plans as delegated by SIU leadership
- Collaborate with state/federal partners, at the discretion of SIU leadership, to include attendance at workgroups or regulatory meetings
- Ability to supervise a team
- Must participate in legal proceedings, arbitrations, depositions, etc.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Associate's degree or above
- 5+ years of experience in health care fraud, waste and abuse (FWA) investigations/audit
- 5+ years of experience with state/federal laws and regulations pertaining to healthcare FWA
- 5+ years of experience in analyzing data to identify fraud, waste and abuse trends
- Advanced level of proficiency in Microsoft Excel and Word
- Ability to travel up to 25%
Preferred Qualifications:
- 2+ years of direct supervisory experience
- Active affiliation with National Health Care Anti-Fraud Association (NHCAA)
- Accredited Health Care Fraud Investigator (AHFI)
- Certified Fraud Examiner (CFE)
- Certified Professional Coder (CPC)
- Specialized knowledge/training in healthcare FWA investigations
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Skills Required
- Associate's degree or above
- 5+ years of experience in healthcare fraud, waste, and abuse investigations or audit
- 5+ years of experience with state and federal laws and regulations pertaining to healthcare fraud, waste, and abuse
- 5+ years of experience analyzing data to identify fraud, waste, and abuse trends
- Advanced proficiency in Microsoft Excel and Microsoft Word
- Ability to travel up to 25%
- 2+ years of direct supervisory experience
- Active affiliation with the National Health Care Anti-Fraud Association
- Accredited Health Care Fraud Investigator certification
- Certified Fraud Examiner certification
- Certified Professional Coder certification
- Specialized knowledge or training in healthcare fraud, waste, and abuse investigations
Optum Compensation & Benefits Highlights
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Parental & Family Support — Paid parental leave (six weeks), paid caregiver leave (up to two weeks), Bright Horizons back-up care, and adoption assistance up to $10,000 are prominently included. Feedback suggests these family supports meaningfully aid work-life balance and are often highlighted as strengths.
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Retirement Support — A 401(k) with company match is available to all employees, including part-time staff, alongside other financial protections like disability and life insurance. Feedback suggests broad access and matching make retirement support a core pillar of the package.
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Equity Value & Accessibility — An Employee Stock Purchase Plan offers discounted company stock, with some roles also eligible for sign-on or performance bonuses. Feedback suggests the ESPP is a standout financial perk that helps employees build ownership over time.
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What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.