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The Internal and Executive Communications Manager is responsible for owning, shaping, and executing internal and executive communications and employee engagement strategies that inform, engage, and inspire our community of 4,000 employees. This role serves as a trusted advisor, providing executive communications support to the Chief Financial Officer and Chief Information Officer, while leading strategic communications across the Finance and Technology organizations. The position ensures messaging is clear, cohesive, and aligned with enterprise priorities and culture.
Responsibilities- Owns, evolves, and executes communication platforms and strategies supporting the Chief Financial Officer and Chief Information Officer, serving as a strategic advisor and thought partner to ensure alignment with enterprise strategy and organizational goals.
- Leads development of internal communications strategies, materials, and campaigns for functional initiatives, partnering across Finance, Technology, and the broader enterprise on efforts such as technology product rollouts and annual financial reporting.
- Drives strategy, content, and production of Finance and Technology All Hands meetings (virtual, hybrid, and/or in person), ensuring cohesive narratives, strong executive presence, and meaningful employee engagement.
- Creates informative, engaging content (e.g., key messages, all-employee and functional communications, executive presentations, digital and internal storytelling) to support Finance and Technology business and cultural priorities.
- Proactively identifies opportunities to connect work across teams, leaders, and initiatives, anticipating needs and elevating the Communications team’s impact, influence, and reputation.
- 8 or more years of relevant experience; 1 or more years in a supervisory or management role.
- Bachelor’s degree in Communications, Organizational Effectiveness, Public Relations, Journalism, Marketing, Business, or related field preferred.
- Insurance and/or healthcare experience preferred.
- Demonstrated ability to influence, advise, and coach senior leaders while balancing competing priorities.
- Experience supporting complex, high-volume stakeholder groups, with strong prioritization skills and the ability to uphold and evolve service level expectations to maintain enterprise focus.
- Ability to fluidly navigate between strategy and execution, developing high-level strategic plans, while also producing crisp, clear communications aligned to the broader enterprise narrative.
- Excellent written and verbal communication skills, with strong attention to detail.
- Sound judgment and comfort operating with autonomy in fast-paced environments, including the ability to make decisions independently and escalate strategically when appropriate.
- Ability to bring structure, clarity and direction to ambiguous or rapidly changing situations.
- Broad knowledge of industry best practices and emerging trends, including the practical application of AI to enhance communications effectiveness.
- Strong interpersonal skills with proven experience in people leadership, executive partnership, and team development.
Base Pay Information
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental’s assessment of the candidate’s knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.
Pay Grade 22. $92,500 - $200,400 Nationally.
- Competitive base and incentive pay
- 401(k) with robust matching and non-matching contributions
- Rich medical & pharmacy benefits
- 100% employer-paid dental and vision benefits
- Holistic wellbeing program with deep financial incentives
- Generous paid time off plus 12 paid holidays and your birthday off
- Culture of growth and learning: career development; tuition reimbursement; recognition program
- Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
- Social responsibility and volunteer opportunities
- Employee discount program
Top Skills
What We Do
At Delta Dental, we’re behind millions of smiles and counting. For over 68 years, we’ve served our communities by increasing access to affordable, quality care – but that commitment to care extends beyond the people we serve, to the dedicated employees who make those smiles genuine. We've come this far by building programs that offer opportunities for advancement, create meaningful connections, and improve the lives of our employees and their families. Because we know that when we take exceptional care of each other, we can make a positive impact for all. We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at all levels, and a work environment. Delta Dental of California, Delta Dental of New York, Inc., Delta Dental of Pennsylvania, and Delta Dental Insurance Company are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies throughout the country. Together with our affiliate companies, form one of the nation’s largest dental benefits delivery systems, covering over 31 million enrollees. Headquartered in San Francisco, we are members of the Delta Dental Plans Association, a network of companies that provides dental coverage to 80 million people. Delta Dental provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
