Manager of Internal Communications

Posted 13 Days Ago
Be an Early Applicant
30309, Atlanta, GA, USA
In-Office
Mid level
Fintech • Consulting
The Role
The Manager of Internal Communications designs and drives internal communication initiatives, crafting engaging content for global leaders to effectively inform employees and promote executive vision and company values.
Summary Generated by Built In

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

The Manager of Internal Communications will design and drive engaging internal communication initiatives for Equifax global leaders that effectively convey our strategies, business imperatives, and values to employees across our International regions. This dynamic and creative individual will create clear and effective communications for internal audiences that reinforce executive vision, Equifax Shared Values, and progress against EFX2028 Strategic Priorities. This is a unique opportunity to join an AI-forward communications team that leverages AI tools every day to streamline our processes and enhance our communications, while telling the stories of an enterprise driving industry-leading innovation that is powering what’s next.

This role serves as the communications partner for the President of our International business unit who oversees operations in our global regions, including Canada, LATAM, Australia, UK, Spain, Brazil, and India. In this role, you will develop and execute creative communications initiatives to ensure a connected, informed, and engaged regional workforce. Given the international nature of this role, regular workflow will take place across multiple time zones.

This position offers the flexibility to work remotely two days a week, or from our global corporate HQ in Midtown, Atlanta, GA. (This is not a fully-remote role). This position does not offer immigration sponsorship (current or future) including F-1 STEM OPT extension support. While this role supports the International business unit, connection with our global teams will be through digital collaboration as the role is based at our Atlanta HQ with minimal to no international travel required.

What You’ll Do: 

  • Drive the creation of internal strategic communications and content for our global employees, including, but not limited to, newsletters, announcements, intranet articles, and corporate town halls.

  • Ensure communications reinforce executive vision, shared values, and progress against EFX2028 Strategic Priorities.

  • Liaise across a matrixed structure to support internal communications initiatives and content development across regions.

  • Manage ongoing governance, collaboration, and communications with Global Internal Communicators based in the regions.

  • Support ongoing internal campaigns across the regions to increase the adoption of AI tools in day-to-day work.

  • Collaborate directly with the VP of Internal Communications to establish and manage an overall Internal Communications Content Strategy aligned with enterprise priorities, in order to drive consistency and message penetration.

  • Manage standards and governance for internal platforms to ensure high editorial quality and measurable impact.

  • Create and manage an ongoing internal communications message matrix to ensure consistency across the global team and various stakeholders.

  • Collaborate closely with the external communications team on regional releases, events, and evolving issues.

What Experience You Need:

  • 4-6 years of experience in internal communications, executive communications, or a related corporate communications field.

  • Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field.

  • Exceptional writing and editing skills with a deadline-driven approach to content creation.

  • Working knowledge of AI tools and the intellectual curiosity to leverage them for process improvement and communication innovation.

  • Ability to manage multiple projects at once while maintaining strong attention to detail and meeting strict deadlines.

  • Demonstrated ability to navigate a global corporate environment and manage cross-cultural communication challenges, including navigating multiple time zones.

What Could Set You Apart:

  • Fluency in Spanish is strongly preferred.

  • Proficiency in Portuguese is a plus.

  • Prior publicly-traded large company experience in a matrixed environment is preferred.

  • Advanced degree in Communications, Business Administration, or a related field.

  • Advanced professional experience with AI tools to streamline communications processes.

  • Passion for technology and the power of innovation.

  • Experience in highly regulated industries.

#LI-TJ1

#LI-Hybrid

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Primary Location:

USA-Atlanta Corporate

Function:

Function - Marketing

Schedule:

Full time

Skills Required

  • 4-6 years of experience in internal communications, executive communications, or a related corporate communications field
  • Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related field
  • Exceptional writing and editing skills with a deadline-driven approach to content creation
  • Working knowledge of AI tools for process improvement
  • Ability to manage multiple projects with attention to detail
  • Demonstrated ability to navigate a global corporate environment

Equifax Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Equifax Inc. and has not been reviewed or approved by Equifax Inc..

  • Retirement Support Savings programs include a 401(k) with company matching and, in some contexts, profit-sharing or pension components. These are described as solid parts of the total package.
  • Parental & Family Support Programs include paid parental leave for birth and non-birthing parents and adoption assistance. Company materials highlight these benefits as part of a family-supportive offering.
  • Flexible Benefits Multiple medical plan choices, dental and vision options, FSAs/HSAs, and voluntary supplemental coverages enable customization. The company publishes plan summaries and SPDs to help compare cost and coverage by location and tier.

Equifax Inc. Insights

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The Company
HQ: Atlanta, GA
16,742 Employees

What We Do

At Equifax (NYSE: EFX), we believe knowledge drives progress. As a global data, analytics, and technology company, we play an essential role in the global economy by helping financial institutions, companies, employers, and government agencies make critical decisions with greater confidence. Our unique blend of differentiated data, analytics, and cloud technology drives insights to power decisions to move people forward. Headquartered in Atlanta and supported by nearly 15,000 employees worldwide, Equifax operates or has investments in 24 countries in North America, Central and South America, Europe, and the Asia Pacific region. For more information, visit Equifax.com.

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