At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
Job Summary
Responsible for managing and implementing a strategic, measurable internal communications program that supports and advances the Memorial Hermann strategies, mission, vision and values. Internal audiences include employees, physicians, volunteers and board members.Job Description
MINIMUM QUALIFICATIONS
Education: Bachelor’s degree in Journalism, Communication, or related field.
Licenses/Certifications: (None)
Experience / Knowledge / Skills:
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Five (5) years of professional experience in organizational communications, preferably in a corporate or health care environment, including serving in a supervisory capacity at least two (2) years.
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Knowledge of AP Style is preferred.
PRINCIPAL ACCOUNTABILITIES
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Designs, executes and manages Memorial Hermann strategic, comprehensive internal communications plans and programs
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Works collaboratively with the Communications, corporate and hospital leaders, and other identified groups to develop and achieve plan objectives.
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With Communication leadership, sets and maintains Memorial Hermann’s graphic and editorial standards. Ensures quality and consistency in writing and design, reviews and approves internal communications.
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Writes and creates multiple internal communication deliverables, including memos, talking points, video scripts and presentations.
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Promotes teamwork and a spirit of cooperation among the division’s staff, as well as with the other departmental divisions.
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Recruit, hire, train, evaluate and mentor staff.
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In collaboration with Communications leaders, prepares annual budget, monitoring expenses to ensure cost effective operations.
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Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
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Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
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Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards of providing safe, caring, personalized and efficient experiences to patients and our workforce.
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Other duties as assigned.
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What We Do
At Memorial Hermann, we are all about advancing health. Yours. It begins by redefining healthcare. Our 6,400 affiliated physicians and more than 26,000 employees practice evidence-based medicine with a relentless focus on quality, safety and exceptional service for all patients, consumers and Health Plan members. Our efforts continue to result in national awards and recognition, including for our nationally acclaimed Accountable Care Organization. With a focus on providing enhanced access to care, Memorial Hermann offers Virtual Clinic for digital access and has 300 care delivery sites conveniently located across the Greater Houston area, including our flagship hospital in the world-renowned Texas Medical Center, which serves as the teaching hospital for McGovern Medical School at UTHealth. We have proudly served this community for more than 110 years, and we contribute more than $588 million annually through school-based health centers and other community benefit programs. Because at Memorial Hermann, the health of our community is always at the center of what we do. Learn more about Memorial Hermann Health System.
