Manager - Internal Communication

Reposted Yesterday
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Bengaluru, Bengaluru Urban, Karnataka
In-Office
Mid level
Information Technology
The Role
Manage and execute internal communications and employee engagement for a multinational client: plan content and campaigns, write and edit communications across LinkedIn, intranet and email, coordinate agency and client teams, produce townhalls and events, prepare performance reports, manage client relationships, and apply generative AI and WPP AI tools to support comms programs.
Summary Generated by Built In
Who we are:

Burson, part of WPP, is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. When you work at Burson, you are part of a global community of lifelong learners who thrive at the edge of innovation.

WPP (LSE/NYSE: WPP) is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com 

For more information visit bursonglobal.com and follow us on LinkedIn and Instagram.


More about the role:

Burson Group India is looking for a Manager - Internal Communications, Bengaluru.  to support the internal communications, employee engagement, and employer branding programme of a major multinational client. As IC manager, your responsibilities will include supporting content development and planning employee engagement & employer branding campaigns to drive our client’s business and employee results. You will report to the client’s Senior Corporate Communications manager and be supported by a large agency-side team including strategists, planners, media buyers, designers, copywriters, and video producers.

 What you'll do:

  • The individual will aid in planning the client’s internal communication and employee engagement programme, working with in-house and agency teams to engage employees through effective storytelling, content, and activations. 
  • Ensure timely updates to external and internal communications platforms, including LinkedIn, website, Yammer and SharePoint
  • Plan, write and edit a variety of IC content ranging from social, website and intranet posts to emailers, newsletters, memos and more.
  • Manage client relationships and be the client’s key contact, counselor, and strategic thinker.
  • Liaise with the agency-side design team to produce digital graphics, presentations, campaign collaterals, emailers & newsletters, and more
  • Be able to support the senior managers and leaders in resolving client issues.
  • Produce the quarterly townhall event liaising directly with the client’s Leadership team and other relevant stakeholders. 
  • Coordinate & attend periodic coordination and planning meetings with agency and client-side resources to ensure smooth running of the IC programme
  • Prepare monthly, quarterly, and annual reports reviewing the performance of the internal communications programme, with support from the agency team
  • You must possess a strong familiarity with how Generative AI tools are used across communications programs, especially in planning, research, ideation, content creation, and daily operations.  
  • You will be expected to acquire working knowledge of specific WPP proprietary AI tools.

Experience that contributes to success:

  • Have 4-6 years’ experience working in the PR & communications function of a large, multinational firm
  • Be based in the required location and willing to work from our client’s office
  • Be comfortable operating LinkedIn pages and internal comms platforms such as Yammer, Mosaic and SharePoint for employee engagement and employer branding
  • Have flawless native English writing skills, and be especially strong with LinkedIn posts, emailers, newsletters, memos, and website & intranet posts
  • Be comfortable coordinating and briefing agency- and client-side teams to plan and execute IC & employee engagement campaigns
  • Have strong IC project management experience; especially employee events, engagement activities, townhalls, etc.)
You belong at Burson:

Our vision is for Burson to be the leading ‘academy company’ for creative communications professionals and emerging leaders. We provide a dynamic environment where ambitious colleagues come to elevate their skills, expand their networks, and ultimately, produce the best solutions for today’s leading brands. Our commitment to your growth is reflected in our robust benefits and people programs, which include professional development opportunities, mentorship programs with industry leaders, a vibrant and inclusive company culture fostering collaboration and innovation and packages designed to reward and retain top talent. We invest in our people because we believe their success is our success.

At Burson, we’re an agency of learn-it-alls. We recognize that the things we do best, creativity and communications, require a level of nuanced understanding. That’s why it’s imperative for us to hire extraordinarily talented people of all backgrounds and identities. Without that we can’t do the essential work of inspiring bold ideas, fostering constructive dialogue, cultivating meaningful experiences, and driving innovation and creativity for our partners. Your unique point of view—your talent—is what makes you a #BursonPerson, and it’s how we deliver exceptional results for our clients, together.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

When you click the "Submit Application" button below, this will send any information you add below to Burson. Before you do this, we think it's a good idea to read through our  Recruitment Privacy Policy. California residents should read our  California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. 

Top Skills

Generative Ai
LinkedIn
Mosaic
Sharepoint
Wpp Proprietary Ai Tools
Yammer
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The Company
New York, New York
2,552 Employees

What We Do

Burson is the global leader in communications, purpose-built to create value for our clients through reputation. We reinvent how reputation creates competitive advantage for our clients, so they can lead today and far into the future

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