What You'll Do:
- Lead and develop a regional team of Technical Architects, providing coaching, mentorship, and performance management to ensure professional growth and delivery excellence.
- Oversee architecture delivery for customer implementations, ensuring solutions align with Coupa standards, client requirements, and industry best practices.
- Drive consistency and scalability by aligning regional activities with the global TA practice — including hiring, onboarding, and continuous capability development.
- Partner cross-functionally with Services, Product, Customer Success, and Sales to support both delivery and strategic pre-sales efforts when architectural confidence is key to closing opportunities.
- Promote innovation by developing reusable integration components, accelerators, automation tools, and governance frameworks that improve quality and efficiency.
- Serve as a senior escalation point for complex technical and architectural issues, guiding teams to effective and scalable resolutions.
- Lead and participate in consulting-wide initiatives, contributing to strategic programs that enhance delivery excellence, operational efficiency, and customer success across the Services organization.
- Ensure measurable outcomes through strong delivery KPIs, including customer satisfaction, on-time delivery, solution quality, and architectural compliance.
- Foster a culture of excellence by modeling Coupa’s core values — ensuring customer success, focusing on results, and striving for excellence in every engagement.
What You Will Bring to Coupa:
- Bachelor’s degree in Computer Science, Engineering, or a related field; advanced degree preferred.
- 8+ years of experience in integration or technical architecture roles, ideally in enterprise SaaS or software consulting.
- 2+ years of people or team leadership experience, leading technical or consulting teams in a delivery environment.
- Proven expertise designing and delivering large-scale integrations with ERP systems such as SAP, Oracle, PeopleSoft, or NetSuite.
- Hands-on experience with integration technologies (sFTP, RESTful APIs, SOAP, middleware tools) and a strong foundation in SQL and relational databases.
- Domain experience in Finance and Procurement processes (Procure to Pay, Accounts Payable, Expenses) and ERP integration best practices.
- Strong communication and interpersonal skills, with the ability to collaborate effectively across functions and influence senior stakeholders.
- Demonstrated success driving team performance metrics (delivery quality, CSAT/NPS, and utilization).
Top Skills
What We Do
Coupa is a global technology company that helps businesses run smarter by connecting all the ways they spend money — from procurement and expenses to payments and supply chain decisions — in one intelligent platform. In simple terms, Coupa gives organizations the visibility and control they need to make better financial choices, reduce waste, and drive real impact. It’s where technology meets purpose: helping companies manage their resources more responsibly while creating a positive ripple across their people, partners, and the planet.
Why Work With Us
At Coupa, we prioritize an inclusive and empathetic workplace where every voice is valued. Our teams are proactive and accountable, ensuring we collaborate effectively to achieve our goals. The foundation of our culture rests on our people; we believe in fostering an environment that encourages innovation and curiosity.
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Coupa Offices
Remote Workspace
Employees work remotely.
Our virtual-first approach is intentional. It gives you the freedom to do your best work in a space that supports focus, balance, and creativity, while staying connected to a global team of changemakers who are redefining the future of business spend













