Manager of Inside Sales

Posted Yesterday
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Monroe, NC, USA
In-Office
Senior level
Aerospace • Defense • Industrial • Manufacturing
The Role
Manages inside sales and sales support operations, including hiring, training, coaching, workflow optimization, customer relationships, sales reporting, budgeting, cost analysis, and invoice approvals. Serves as a liaison among customers, commercial managers, and internal departments to improve productivity and customer satisfaction.
Summary Generated by Built In
Job Summary & Responsibilities

Proven to Perform.
From the edges of space to the bottoms of ocean, our materials are proven to perform -- and so is our team. We're hiring high performers as proven as our products. Join us.

 

Primary Purpose of this Job
The Manager of Sales positions will manage the day to day functions of Inside Sales and Sales Support
to ensure customer satisfaction.

Essential Functions (other duties may be assigned)
• Attract, hire and train new employees. Lead Inside Sales and Sales Administration
by communicating and managing expectations and job results. Coach employees
while implementing systems, policies and procedures
• Facilitate the processes of all sales-related tasks, complete and approve administrative
paperwork, and maintain a sales database. Modify workflow processes to increase
productivity, as needed
• Develop interpersonal working relationships as a liaison among customers, commercial
managers, and other departments to align goals, solve problems and ensure customer
satisfaction
• Develop and maintain marketing reports/data to support the commercial department
• Responsible for budget preparation; monitor costs and analyze variances. Review and
approve invoices for daily expenditures

 

Preferred Qualifications

 

Basic Requirements:

  • 5 years of inside sales or customer service experience
  • Bachelor's degree in Business or related area
  • 2+ years experience managing a team of sales or customer service professionals

Essential Skills

  •  Proficient in Microsoft Office tools (Word, Excel, and Power Point at a minimum)
    required to accomplish day-to-day work activities and willingness to learn
    additional programs.
    • Sufficient knowledge of company, products, objectives and operations.
    • Oracle, Maximo, etc. experience a plus.
    Skilled in:
    • Exceptional analytical, critical thinking and problem-solving capabilities.
    • Effective interpersonal, leadership, and written and verbal communication skills.
    • Excellent attention to detail, organization, and time management and prioritization
    skills.

 

We thrive when the expectations are great, and the barriers are high. We're solving the world's most difficult challenges through materials science. Our advanced, integrated process technologies and proven performers give us a tremendous competitive advantage. When customers systems need to fly higher, dig deeper, stand stronger, and last longer -- anywhere on, above or below the earth -- ATI is proven to perform.


*It is ATI's policy to not provide immigration sponsorship for any of the company's positions.
ATI and its subsidiary companies will provide equal employment opportunities to all applicants without regard to applicant's race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, veteran status, disability status, or any other status protected be federal or state law. The company will provide reasonable accommodations to allow an applicant to participate in the hiring process if so requested.


Skills Required

  • Five years of inside sales or customer service experience
  • Bachelor's degree in Business or a related area
  • Two or more years managing a team of sales or customer service professionals
  • Proficiency with Microsoft Office, including Word, Excel, and PowerPoint
  • Knowledge of company products, objectives, and operations
  • Oracle or Maximo experience
  • Analytical, critical thinking, and problem-solving skills
  • Interpersonal, leadership, written, and verbal communication skills
  • Attention to detail, organization, time management, and prioritization skills

ATI Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ATI Inc. and has not been reviewed or approved by ATI Inc..

  • Retirement Support Retirement contributions are described as notably strong, combining an automatic employer contribution with a dollar‑for‑dollar match that together reach a competitive employer funding level, with immediate vesting on the automatic portion.
  • Healthcare Strength Health coverage is presented as comprehensive with multiple medical plan designs, eligibility beginning the first of the month after hire, and support through HSA and FSA options.
  • Leave & Time Off Breadth Time off provisions include competitive vacation that grows with tenure, a standard holiday schedule with additional floating days, and paid parental leave.

ATI Inc. Insights

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The Company
HQ: Dallas, TX

What We Do

ATI Inc. specializes in advanced materials, including Ni/Co-base superalloys and specialty steels, serving industries such as Aerospace and Defense. The company also offers services in environmental remediation, research, facility management, construction, and building design.

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