Manager, Innovation - Remote

PSCU/Co-op Solutions is now Velera! PSCU and Co-op Solutions became a single entity on January 2, 2024, and our new company name was announced on May 7, 2024. Our new brand represents our combined company’s shared mission and unique ability to drive velocity and positive momentum for credit union success in a new era of financial services.

The Opportunity:

This position provides leadership for Innovation across all major Velera product lines. Incumbent will work with Client Facing Teams, Credit Unions, ITS and Product owners to develop and implement a corporate Innovation and Ideation methodology. Incumbent will lead assessments of new product ideas, develop business cases and lead prototype creation to reach formal business recommendation on new opportunities. Incumbent will drive discussions, design, and help develop products and services that align with Velera strategies.

Day in the Life:

• Develop and implement innovation and ideation processes that can be repeated and replicated on different payment platforms and various business domains to improve speed to market, revenue generation, and corporate support.
• Work with various sponsors on product research and ideation and the continuous improvement of existing products and features using market research, customer feedback, and financial analysis to launch financially viable new products that satisfy our customers’ needs and help them compete in their markets.
• Provide guidance and direction to product owners on developing new product visions and roadmaps.
• Work with stakeholders and product owners to capture, evaluate and prioritize ideas, requirements, and feasibility.
• Analyze approaches for delivering enterprise solutions for products by analyzing technology needs, strategic fit, and potential revenue.
• Develop the business recommendations and stories for new payment solutions.
• Create programs and industry requirements that foster innovation for payment solutions used in the credit union industry.
• Structure and present recommendation to senior leadership for approve internally and externally.
• Manage business process engineering to incorporate innovation ideas into Velera departments.
• Execute business development plans, and apply them to innovation of Velera products and services; seek potential ideas to grow business, even if they do not fit current business configurations.
• Demonstrated success creating & managing product briefs, & project budgets.
• Awareness of consumer trends, competition & process for evaluating project ROI.
• Strong, confident, compelling presenter with developed communication skills.
• Engaged collaborator, negotiator. Presentation skills a plus.
• Strong project management and budgeting skills.
• Team Management experience with diverse teams.
• Provide direction and leadership to staff; guide, coach, mentor and develop staff ensuring compliance with processes and procedures
• Handle interviewing, hiring, promotions, transfers, performance appraisals, compensation, counseling and termination of staff
• Develop and maintain staff by applying the necessary training and leadership that will allow internal growth and advancement
• Direct staff, to ensure that all duties are performed according to department performance standards

Qualifications:

• Bachelor’s degree in Marketing, Business Management/Administration, Finance, or related field required.
• Master’s degree preferred. 
• Seven (7) years card/payments industry, and new product development, product innovation, or mobile technology experience required.
• Five (5) years of experience developing business plans and budgets required.
• Product training and product demonstration experience required.
• Three (3) years in a senior individual level or supervisory experience preferred. 
• Proven strong project management skills, able to keep projects moving on target and on deadline.
• Proven experience driving thought leadership and brand innovation through public speaking, industry presentations, and internal advocacy initiatives.
• Proficient PC knowledge and the use of standard software packages, such as Microsoft Word, Excel, and PowerPoint.
• Ability to travel approximately 25%

About Velera

At Velera we are committed to fostering a workplace where every employee feels valued, respected, and connected. We understand, attract and engage a diverse workforce where every employee can live up to their full potential; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. We strive to foster a safe and inclusive work environment for people to bring their authentic selves in order to build a better community within our company and with our partners.   Learn more about our commitment to Diversity, Equity, and Inclusion HERE!

Pay Equity

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Actual Pay will be adjusted based on experience and other job-related factors permitted by law.

Great Work/Life Benefits!

• Competitive wages

• Medical with telemedicine

• Dental and Vision

• Basic and Optional Life Insurance

• Paid Time Off (PTO)

• Maternity, Parental, Family Care

• Community Volunteer Time Off

• 12 Paid Holidays

• Company Paid Disability Insurance

• 401k (with employer match)

• Health Savings Accounts (HSA) with company provided contributions

• Flexible Spending Accounts (FSA)

• Supplemental Insurance

• Mental Health and Well-being: Employee Assistance Program (EAP)

• Tuition Reimbursement

• Wellness program

• Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions

Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster and the "EEO is the Law" Poster Supplement. Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.

Velera is an E-Verify Employer. Review the E-Verify Poster here (English and Spanish). For information regarding your Right To Work, please click here (English and Spanish poster).

As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at [email protected] for assistance.