Manager Infrastructure

Posted One Month Ago
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Bangalore, Bengaluru, Karnataka, IND
In-Office
Senior level
Information Technology
The Role
Manages infrastructure services teams and daily operations while supporting infrastructure strategy, projects, performance, availability, security, documentation, issue resolution, standards, and resource allocation. Collaborates with internal teams and customers to address infrastructure needs and maintain reliable systems.
Summary Generated by Built In

Job Description:

Essential Duties and Responsibilities:

  • As a Subject matter expert provide direct technical support as needed in the planning, coordination, installation, implementation and testing of releases, upgrades, or changes to CICS and related ISV products.
  • Capable of Upgrading/Installing and Migrating CICS Transaction servers
  • Capable of Upgrading /Installing and supporting IBM & ISV related Products for Eg :  Compuware Abend/aid , ASG TMON/CICS. Omegamon for CICS, BMC Mainview, Xpediter/CICS, CA ACF2/CICS, CA Intertest, CA Symdump.
  • Primary on call support for CICS and associated ISV products for  eg :  Compuware Abend/aid , ASG TMON/CICS. Omegamon for CICS, BMC Mainview, Compuware Xpediter/CICS, CA ACF2/CICS, CA Intertest, CA Symdump.
  • Diagnose CICS system and related product issues and follow up with root cause analysis
  • Participate in Disaster Recovery planning and tests as scheduled
  • Knowledge about the CICS functionality and architecture

Required Skills:

  • Engineer with 5 Plus years’ experience systems programming experience
  • Basic Knowledge on the following technologies: z/OS, Unix System Services, SMP/E, REXX, Java, VSAM, Third party products
  • Experience in CICS transaction server, related ISV products.

Additional Requirements

  • Minimum of a bachelor’s degree in a IT related field or equivalent work experience
  • Process driven management of technical operations and support.
  • Excellent verbal and written communication skills.
  • The ability to work independently as well as part of a team.
  • Excellent troubleshooting and customer service skills.
  • The ability to follow a project through to completion, and/or to work as part of a larger team to complete the components of a complex project.
  • Participate in on-call rotation with the engineering teams.

Other Preferred Qualifications

  • Banking or financial services industry experience.
  • Knowledge of Assembler, COBOL, CICS, and Db2

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

Skills Required

  • Bachelor's degree in a relevant field or equivalent combination of education and experience
  • Typically 7 or more years of relevant industry experience
  • At least 3 years of experience in a similar role
  • Proven experience in infrastructure technology management
  • Proficiency in project management and technical knowledge
  • Continuous learning and current industry and technology knowledge
  • Advanced degree in a relevant field
  • Relevant certifications such as CCNP, AWS Certified Cloud Practitioner, or CompTIA Project+

DXC Technology Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DXC Technology and has not been reviewed or approved by DXC Technology.

  • Healthcare Strength — Health coverage includes multiple national carrier options and plan types, with HSA eligibility where applicable. Feedback suggests the medical, dental, and vision lineup is broad and comparable to large-firm offerings.
  • Retirement Support — A 401(k) program with employer matching and an annual true-up is available, with standard vesting provisions. This structure can help employees capture matching contributions over the year if contribution rates vary.
  • Leave & Time Off Breadth — Flexible or “unlimited” vacation is offered for many U.S. roles instead of accrual-based PTO. Feedback suggests the approach can support work-life balance when team norms allow adequate time away.

DXC Technology Insights

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The Company
HQ: Ashburn, VA
86,261 Employees
Year Founded: 2017

What We Do

DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We are DXC.

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