Stratolaunch is a technology accelerator that engineers operationally realistic testing at Mach 5+. Our air-launched, Talon testbeds are reusable, cost-effective platforms that enable routine access to the hypersonic environment. We deliver flight data critical to validating system performance and achieving rapid technology deployment. Together with our customers, we drive innovations that are imperative to advancing national security.
We are seeking a skilled and proactive IT Manager to oversee and support our organization's IT operations. This role involves managing a small team, ensuring seamless IT support, and collaborating with system and network engineers to maintain and improve infrastructure. The ideal candidate will have a strong background in IT management, excellent leadership skills, and the ability to handle both technical and administrative responsibilities.
ESSENTIAL RESPONSIBILITIES
- Team Management:
- Lead and manage a team of 4 IT professionals, including conducting regular 1:1s and team support meetings.
- Provide mentorship, guidance, and performance evaluations to ensure team success.
- IT Operations & Support:
- Oversee helpdesk support operations, ensuring timely resolution of technical issues.
- Manage all-hands meetings and technical setups for company-wide events.
- Monitor infrastructure and servers to ensure system reliability and performance.
- Project & Vendor Management:
- Plan and execute IT projects, including software upgrades and system implementations.
- Manage purchasing, inventory, and vendor relationships to ensure cost-effective and efficient IT solutions.
- System Administration:
- Oversee user account management, including onboarding and offboarding processes.
- Manage printers, hardware, and other IT equipment across the organization.
- Collaboration & Coordination:
- Work closely with system and network engineers to maintain and improve IT infrastructure.
- Coordinate with other departments and external support teams to align IT initiatives with business goals.
QUALIFICATIONS
- Proven experience in IT management or a similar leadership role.
- Strong knowledge of IT systems, networks, and infrastructure monitoring.
- Experience with helpdesk support and managing technical teams.
- Proficiency in project management and vendor relationship management.
- Excellent communication and organizational skills.
- Ability to troubleshoot and resolve technical issues efficiently.
DESIRED SKILLS AND EXPERIENCE
- Expertise in Microsoft Windows Server and Windows Desktop environments.
- Helpdesk support experience including KACE.
- Hands-on experience with Active Directory administration and management.
- Knowledge of VMware virtualization technologies.
- Familiarity with Azure cloud services and infrastructure, including Exchange, OneDrive and SharePoint.
EDUCATION & EXPERIENCE
- BS or applicable experience in lieu of degree
Special remarks regarding work environment, if applicable
- This position is located in Mojave, CA
- Frequent travel required to Washington D.C., Mojave Spaceport, and other domestic locations
- Manager ($157,000 - $206,000K): Bachelor’s degree or Master’s degree (preferred) in related discipline from an accredited institution and 10+ years relevant experience or equivalent combination of education and experience
Benefits and our location(s):
- 9/80 schedule
- Healthcare (medical, dental, vision, prescription drugs)
- Paid Maternity and Parental Leave
- 50% company match per contributed dollar into 401(k) savings plan, up to $11,500
- Tuition reimbursement
This position may involve the operation of company vehicles as part of assigned duties.
Mojave Air & Spaceport is located just outside of Lancaster/Palmdale and is only 95 miles north of Los Angeles. The area offers both affordability and central access to a variety of California's best attractions and landmarks.
Not much for the outdoors and prefer the city life? You’re within a half day’s drive or less of Los Angeles, San Diego, Las Vegas, and San Francisco where you can find a variety of live entertainment, museums, tours, and historical sight-seeing. Theme parks are in abundance, with Six Flags Magic Mountain, Disneyland, and Knotts Berry Farm ready to meet the needs of rollercoaster thrill seekers.
Food and drink fanatics are in a haven of delectable choices. Wine aficionados will also find easy access to some of the state’s best vino in Paso Robles, Santa Ynez, and even more locally in Tehachapi and Agua Dulce. Beer fanatics will find some of the best West Coast IPAs at Bravery and Lucky Luke’s in Lancaster. Any food option you crave is covered, and we always recommend the authentic and fresh Mexican food that you won’t find anywhere else in the United States.
Stratolaunch is an equal opportunity employer that values diversity at our company. We encourage people from all walks of life to apply, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other characteristic protected by law. Our management team does not tolerate discrimination or harassment at any point during our employees’ and applicants’ time with us, especially with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment. For purposes of transparency, U.S. Citizenship may be required for some positions with a government clearance and certain other restricted positions.
Equal Employment Opportunity is the Law :
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
Top Skills
What We Do
Stratolaunch LLC designs, manufactures, and launches aerospace vehicles and technologies to fulfill several important national needs, including the need to significantly advance U.S. hypersonic flight test capabilities and help improve the nation’s ability to design and operate cutting edge hypersonic vehicles. Our hypersonic testbeds will provide customizable, reusable, and affordable access to the Mach 5+ flight regime. We are delivering the world’s premiere hypersonic flight test services.
Why Work With Us
We offer customers the ability to perform risk reduction via affordable and routine flight test for their critical technologies. We offer an operationally realistic environment, enabling us to test in the subsonic, supersonic, and hypersonic flight regimes. With our reusable and low-cost system, customers can rapidly iterate the design of their t
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