Manager, Information Security - IS Mod

Posted 2 Days Ago
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Rochester, MN, USA
In-Office
Senior level
Healthtech
The Role
Lead operational and incident-response for Network Security, managing security engineers, analysts, and L2 support across 24×7 services (Zscaler, Imprivata, F5). Oversee on-call, ITSM change discipline, vendor/SLA governance, KRIs and department metrics. Partner on cybersecurity tools budget, forecasting, contract renewals, invoice validation, and tool rationalization. Hybrid role within 100 miles of a Mayo Clinic campus.
Summary Generated by Built In

The Manager, Information Security leads the operational and incident-response function within the Information Protection – Network Security (IP-NS) team, with direct people leadership of security engineers, analysts, and Level 2 support staff supporting a 24×7 security service portfolio (Zscaler ZIA/ZPA, Imprivata VAM, and Legacy Remote Access tools). The successful candidate will bring proven operational oversight of high-volume environments, including on-call management, and ITSM change discipline and oversight. Strong vendor management experience is required — including strategic security vendor relationships (Zscaler, F5, Imprivata or comparable), SLA governance — along with demonstrated ownership of department metrics such as KRIs, SLA adherence, on-call utilization, and change success rate. The role also partners closely on budget stewardship for the CyberSecurity Engineering/Tools portfolio, including forecasting, variance analysis, contract and renewal calendar management, invoice validation, and tool rationalization. Ability to operate effectively in a hybrid work environment, including participation in on-site work-related events, team collaboration sessions, and key organizational activities as required.
This is a hybrid position and the incumbent must live within 100 miles of a Mayo Clinic campus.
Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM.

Qualifications

Bachelors degree in applicable field plus eight (8) years of relevant experience.
Pertinent fields of study and experience include, but are not limited to, information security, computer science, information systems, risk management, or a related field.
Three years leadership/management experience (i.e. guiding technical staff, leading technical projects, or leading teams).

Master’s degree in applicable field plus six (6) years of relevant experience preferred.
Pertinent fields of study and experience include, but are not limited to, information security, computer science, information systems, risk management, or a related field.
Three years leadership/management experience (i.e. guiding technical staff, leading technical projects, or leading teams).

One or more of the following certifications (or equivalent) are required at time of hire: CISSP, CISM, GSEC, OSCP..

About Us
Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.
About the Team
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. 

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law".  Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Skills Required

  • Bachelor's degree in information security, computer science, information systems, risk management, or related field plus eight (8) years relevant experience
  • Three years leadership/management experience guiding technical staff or leading technical projects
  • One or more certifications at time of hire: CISSP, CISM, GSEC, or OSCP
  • Proven operational oversight of high-volume 24×7 security environments, including on-call management and ITSM change discipline
  • Strong vendor management experience with strategic security vendors (Zscaler, F5, Imprivata or comparable) and SLA governance
  • Experience managing security service portfolios (Zscaler ZIA/ZPA, Imprivata VAM, legacy remote access tools)
  • Budget stewardship experience for cybersecurity tools: forecasting, variance analysis, contract/renewal calendar management, and invoice validation
  • Ability to operate effectively in a hybrid work environment and participate in on-site events and team collaboration
  • Must live within 100 miles of a Mayo Clinic campus
  • Authorization to work in the U.S. without visa sponsorship (Mayo Clinic will not sponsor or transfer visas)
  • Master's degree in applicable field plus six (6) years relevant experience

Mayo Clinic Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mayo Clinic and has not been reviewed or approved by Mayo Clinic.

  • Retirement Support A no-cost pension plus an employer-matched 403(b)/401(k) is positioned as a standout differentiator, offering strong long-term financial security. Feedback suggests this retirement combination elevates overall total rewards even when base pay is moderate.
  • Healthcare Strength Expanded medical networks, enhanced fertility coverage, and employer absorption of a plan year’s premium increases point to robust healthcare offerings. Feedback suggests annual updates maintain breadth and competitiveness of coverage.
  • Parental & Family Support Adoption assistance, dependent scholarships, child and elder-care resources, and EAP services provide meaningful family-oriented support. Feedback suggests these programs add tangible value beyond salary alone.

Mayo Clinic Insights

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The Company
HQ: Rochester, MN
54,000 Employees

What We Do

Mayo Clinic is the first and largest integrated, not-for-profit medical group practice in the world. Doctors from every medical specialty work together to care for patients, joined by common systems and a philosophy of "the needs of the patient come first."​ More than 3,800 physicians and scientists and 50,900 allied health staff work at Mayo Clinic, which has sites in Rochester, Minn., Jacksonville, Fla., and Scottsdale/Phoenix, Ariz. Mayo Clinic also serves over 70 communities through Mayo Clinic Health System with locations in MN, IA, and WI. Collectively, these locations care for more than 1 million people each year.

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