Manager, Inflight Operations

Posted 2 Days Ago
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McKinney, TX, USA
In-Office
Mid level
Aerospace
The Role
Manage and support flight attendant performance and day-to-day inflight operations at the base. Coach and counsel crew, ensure on-time performance, coordinate with airport and internal departments, handle administrative tasks (cost control, investigations, reporting), and promote a safety-first, caring culture while developing professional relationships and supporting crew engagement and growth.
Summary Generated by Built In

Description

To support the Flight Attendants and all aspects of the Operation within the base; inspiring the crewmembers to achieve operational and performance excellence. This is demonstrated by a culture of safety always and genuine caring, and promoting our company Purpose, Values, and Vision.  

Responsibilities

  • Responsible for performance and attendance records for flight attendants ensuring operational excellence and instilling an environment of caring. 
  • Decision maker FA coaching and counseling.
  • On-time operational performance is achieved by supporting the Crews and being actively involved in the day-to-day activities.
  • Professional relationships are developed with airport officials and the Company is represented in a positive manner in all interactions.
  • Administrative aspects including but not limited to cost control, investigations, dispute resolution and reporting.
  • Effective communication and coordination with all base Crewmembers (Airports, Flight Ops, Tech Ops) is achieved performing as “One Crew”.
  • Being a credible source of information for the flight attendants and act as their leader supporting company positions and building a level of trust and respect with the Flight Attendants. 

Requirements

  • Minimum of three (3) years of airline Inflight experience.
  • Minimum of two (2) years of management experience, preferably in the airline industry. 
  • Prior flight attendant experience is preferred
  • Participate in base meetings as Inflight representative
  • Attend and successfully complete FA initial training and maintain qualifications
  • Balancing and sequencing multiple objectives
  • Working under pressure while meeting deadlines
  • Ability to travel as needed to locations 
  • Frequent standing, walking, sitting
  • Functional knowledge of Inflight operations and inter-departmental process flow
  • Ability to influence and encourage Crewmembers
  • Effective organizational and planning skills
  • Ability to identify concerns or patterns and effectively problem solve
  • Communication and leadership skills to influence performance 
  • Ability to motivate and develop Crewmembers to support performance, engagement, and growth
  • Sound decision making and judgment skills

May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate. (e.g., emergencies, changes in workload, rush jobs, or technical developments)

Avelo is an Equal Opportunity Employer

Skills Required

  • Minimum of three (3) years of airline inflight experience
  • Minimum of two (2) years of management experience, preferably in the airline industry
  • Prior flight attendant experience
  • Attend and successfully complete Flight Attendant initial training and maintain qualifications
  • Functional knowledge of inflight operations and inter-departmental process flow
  • Ability to travel as needed
  • Frequent standing, walking, sitting (physical requirements)
  • Effective organizational and planning skills
  • Communication and leadership skills to influence performance
  • Ability to identify concerns or patterns and effectively problem solve
  • Sound decision making and judgment skills
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The Company
HQ: Houston, TX
217 Employees
Year Founded: 2020

What We Do

Avelo Airlines was founded with a simple purpose — to Inspire Travel. With every day low fares and a culture of caring, people are at the center of everything we do.

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