Manager Indirect Category

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JOB SUMMARY

The objective of the Indirect Category Manager is to develop and execute category-specific national procurement strategies for indirect spend categories (e.g., professional services, IT, marketing, facilities, and other non-material goods) to drive operational performance improvement while reducing cost and risk. Leveraging multiple data and reporting platforms, the associate will utilize analytical skills to develop and execute plans supporting multiple internal stakeholder groups. This role reports to the Director of Procurement Systems and supports sourcing, contracting, procurement operations, and supplier relationship management for indirect categories.

• Develop relationships with business leaders across the organization to understand and document service-level requirements as inputs to procurement strategy.

• Act as a collaborative leader representing Procurement with a client-serving attitude.

• Manage supplier performance for indirect categories, including cost, quality, delivery, and contract compliance; support Supplier Relationship Management (SRM) and ensure accountability to performance goals.

• Develop category-specific procurement strategies to reduce organizational risk and drive performance improvements, focusing on lowering Total Cost of Ownership (including service costs, transactional, and logistical costs).

• Create dashboards to track and report on effectiveness of indirect procurement initiatives.

• Utilize quantitative and qualitative data to assess change impact and develop strategies to address performance gaps.

• Categorize and analyze indirect spend for sourcing and process improvement opportunities.

• Act as subject matter expert for supplier capabilities in indirect categories; partner with internal Coupa SMEs to optimize utilization across departments.

• Align Coupa catalogs and content to supplier contracts and service selections.

• Support compliance initiatives and ensure adherence to procurement policies.

• Collaborate with operations and functional teams to expand existing service programs or develop new plans with strategic partners.

• Lead projects implementing new contracted programs and process improvements.

• 5+ years in Indirect Procurement (e.g., services, IT, marketing, facilities) and implementing sourcing strategies.

• Bachelor’s degree in supply chain management, finance, economics, data analytics/science, or business administration, or 3+ years of experience in procurement or supply chain management.

• Familiarity with procurement systems and indirect sourcing best practices.

• Strong understanding of Total Cost of Ownership (TCO) and supplier performance metrics.

• Ability to travel to suppliers, conferences, and company locations 10–20% (5–10 trips/year).

• Capable of analyzing and presenting spend analysis and category strategies.

What you can expect from us:

• Competitive Compensation - Including performance-based bonuses that reward your contributions.

• Comprehensive Benefits Package - Medical, dental, vision, parental leave, 401(k) with company match and more.

• Generous Time Off – Enjoy PTO based on tenure, 10 paid holidays and 1 floating holiday.

• Ongoing Learning and Development - Quarterly summits, town hall meetings and continuous training to support your professional growth.

• A Culture that Celebrates You - We believe in collaboration, recognition and having fun while doing important work.

This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need.

Employment with Progress Residential is conditional on a satisfactory background and drug screen.

Progress Residential is a proud Equal Opportunity employer, m/f/d/v.