Manager, Inbound | AM

DigiKey is one of the fastest growing distributors of electronic components in the world. In addition to offering the broadest selection of in-stock electronic components and providing the best service possible to customers, employees have access to a highly competitive benefits package. To learn more, visit our benefits and perks page.

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Position Overview:The Manager, Inbound is responsible for managing and developing leaders of people and potentially individual contributors. This position ensures business objectives aligning to Receiving strategy and policy are accomplished through established, implemented and executed plans & tactics. The position’s focus is on maintaining, coaching and developing staff, communicating organization objectives and expectations, and monitoring the progress of projects and initiatives, taking appropriate action when needed.
This is considered an essential onsite role, which requires regular onsite attendance.
Schedule: Monday - Friday, 5:00 a.m. - 1:30 p.m.

Responsibilities:

• Manage a group of employees; primarily manages employees at seasoned / professional level. Develop team members through the use of strategic delegation. Accountable for the performance of a team within own discipline based on departmental strategy & goals
• Develop and administer plans and procedures for all company personnel; adapt plans to address resource and operational challenges
• Oversee planning and organization of department activities. Participates in developing department goals, objectives, and measurements in alignment with corporate strategy
• Lead, plan and organize department staff meetings. Provide business and team updates. Ensure that action items are completed in a timely manner
• Evaluate reports, decisions and results of department in relation to established goals. Recommend new approaches for continual improvements in efficiency and service of the department
• Build key partnerships within the organization to ensure understanding of broad business strategy and impact to the (insert department name, i.e. HR, Accounting, Marketing, etc.) department and vice versa
• Act as a change agent who is able to gain consensus and influence action
• Identify opportunities for team and|or supervisor development (e.g. hard or soft skill) to ensure industry and corporate standards are met; partner when|where appropriate to develop and organize development activities
• Continually evaluate assigned department’s workforce needs|requirements; coordinate hiring schedule/requirements with HR
• Monitor and evaluate performance dashboards and reports; determine root cause of issues & propose|lead recommendations & implementation for resolution
• Provide direction and guidance to employees and manage issues appropriately. Partner with Human Resources (HR) when needed
• Oversee and provide strong mentorship to employees through effective training, coaching and team building
• Monitor and evaluate performance dashboards and reports; determine root cause of issues & propose|lead recommendations & implementation for resolution
• Ability to travel - domestically and internationally as needed|requested
• May lead|participate on cross-functional committees, task forces
• Develop a strong working relationship with the warehouse management team as well as other departments
• Review, evaluate, develop, and implement operational functions, which will meet or exceed present and future business needs
• Work with receiving teams to make sure that all parts are accurately received and that the parts are put away in the proper locations based upon the individual part storage criteria
• Demonstrates strong presentation skills for a variety of audiences, including executive management
• Demonstrates ability to understand and analyze reports as well as confidence to make recommendations
• Demonstrates ability to actively participate as a member of the DigiKey Management Team to meet departmental goals
• Demonstrates a high level of confidentiality
• Demonstrates professionalism and ability to communicate at all levels within the organization
• Ability to work independently with minimal direction
• Experience with creating and delivering marketplace strategy and solutions
• Expert in time, resource management with strong written and verbal communication skills
• Strong representative of sense of accountability and ownership; ability to lead your business and clearly communicate the results back to the organization

Required Knowledge, Skills, and Experience

• High School Diploma or GED (Required)
• 2 + years of people leadership experience (Required)
• 2-year degree in Operations, Business Administration or similar area of study or equivalent relevant work experience (Preferred)
• 4+ years of DigiKey and/or industry experience in Order Fulfillment, people leadership or other relevant work experience (Preferred)

Physical Requirements:

• Able to twist or bend and occasionally climb stairs
• Able to reach with hands and arms above shoulder level
• Generally, spend the workday sitting at a workstation and operating computer devices, such as, but not limited to keyboard, mouse and screen
• Generally, spend the workday performing repetitive motions that involve or affect the hands, head, and other parts of your body
   

Compensation:

The base pay range for this position is:

$79,200

to

$108,900

Many factors influence the determination of base pay within a range, including the candidate’s work experience in related roles; the candidate’s knowledge, skills, capabilities, and performance; the relative pay of other DigiKey employees in similar roles; and the budget available for the position.

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Must be authorized to work in the U.S. without the need for employment-based immigration sponsorship, now or in the future. The employer does not offer immigration sponsorship for this opportunity.

DigiKey Electronics is an Equal Opportunity Employer. We encourage qualified minority, female, veteran and disabled, and other diverse candidates to apply and be considered for open positions.

If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1-800-338-4105 or [email protected].

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