Manager- Implementation Consulting

Location/Travel Requirements: Hybrid- Employees may be required to work out of the nearest office location for quarterly meetings 1-4 times annually. 20%+ travel required for client meetings, training, etc..

Aravo Solutions, Inc., provides leading third-party risk management (TPRM), ESG, and vendor lifecycle management solutions powered by intelligent automation software. Designed to meet the needs of TPRM teams at Global 2000 enterprises, our innovative Intelligence FirstTM Platform uses AI to optimize time-intensive processes, reduce manual work, and drive better business outcomes. Trusted by millions of third-party users in 195+ countries, Aravo provides guidance for the most complex third-party networks in the world, helping them mitigate risk, build business resilience, and protect their reputations.

Join us at Aravo Solutions, where we are passionate about helping companies manage risk and promote integrity across their extended enterprise. You will have the opportunity to work alongside industry experts, leverage the latest technologies, and contribute to shaping the future of third-party risk management!

Position Overview:

Are you a people-first leader with a passion for driving successful software implementations? As the Manager of Implementation Consulting, you’ll play a key role in leading our implementation team and delivering exceptional outcomes for our clients. In this role, you’ll balance strategic oversight with hands-on leadership—guiding a team of talented consultants through complex, high-impact projects. You’ll foster a culture of collaboration, accountability, and growth while ensuring every client implementation runs smoothly from start to finish. Working cross-functionally with internal teams and client stakeholders, you’ll identify opportunities to enhance our delivery processes, elevate team performance, and continuously improve client experience. This is an opportunity to make a real difference - helping shape the careers of your team members while influencing the success of industry-leading organizations.

Key Responsibilities:

·       Team Leadership: Lead, mentor, and manage a team of full-time configuration specialists. This includes conducting regular one-on-one meetings, performance reviews, and fostering a collaborative team environment. You will be the primary point of contact for all team-related matters, from career development to project assignments.

·       Project Oversight: Serve as a subject matter expert on your team's projects. You'll be involved in key decisions, provide guidance on complex configurations, to help ensure projects are delivered on time and within scope.

·       Coaching and Development: Act as a coach and mentor, helping your team members develop their technical skills and grow their careers. You will identify training opportunities and create personalized development plans.

·       Strategic Planning: Collaborate with leadership to define team goals, improve internal processes, and contribute to the overall strategy of our Professional Services organization.

·       Client Engagement: Occasionally engage with clients directly to manage expectations, resolve escalations, and ensure high levels of client satisfaction.

Qualifications:

·       Experience: At least 3-5 years of experience in a senior-level technical consulting or configuration role, with a proven track record of successfully implementing complex software solutions.

·       Leadership: We’re looking for someone with proven leadership experience, whether as a team lead, project manager, or mentor and a demonstrated track record of managing and developing a team.

·       Technical Skills: Expertise in software configuration and implementation. You should be able to understand technical requirements, troubleshoot issues, and provide strategic direction without needing to write code.

·       Soft Skills: Strong communication, problem-solving, and interpersonal skills. You must be able to manage client and internal stakeholder expectations effectively.

·       Education: Bachelor's degree in a relevant field (e.g., Computer Science, Information Systems) or equivalent practical experience.

Preferred Qualifications/Skills/Soft Skills: (Optional)

Why Join Us:

At Aravo Solutions, Inc., we offer a dynamic and inclusive work environment where employees are encouraged to innovate, grow, and make a meaningful impact. We provide competitive compensation and benefits packages, opportunities for professional development, and the chance to work alongside industry experts on cutting-edge projects.

Benefits:

·       100% Employer Paid Medical Insurance options for the Employee and Family

·       Paid Maternity and Paternity Leave

·       Life and AD&D Insurance

·       Long-Term Disability Insurance

·       401K with Company Matching

·       Equity Participation

·       4 Weeks of Vacation

·       Fully Stocked Kitchens

·       Company-Sponsored Charitable Day of Giving Events

Aravo Solutions Inc. is registered as an employer in many, but not all, states. If an applicant is not in or able to work from a state where Aravo Solutions Inc. is registered, they may not be eligible for employment. The eligible states include: FL, GA, MA, MO, NC, NH, NV, OR, PA, SC, TN, and TX.