Manager II, Program & Project Manager (Senior Manager, Portfolio Management & Business Agility)
To plan and manage the governance of business portfolios, including developing and implementing framework, methodology, measurements for proposing, approving, and reviewing products, programs, and services, and techniques in identifying, quantifying, and tracking the realization of expected benefits. Facilitate the transformation to agile decisioning and agile delivery models and enable cross-functional teams to integrate business capabilities. Champion innovation, process improvement, and operational excellence across the business portfolios, while developing team capabilities and fostering collaboration across the enterprise. Translates strategic objectives into actionable plans, ensuring alignment with governance standards, delivery frameworks, and compliance requirements. Collaborates with senior leaders and stakeholders to drive performance, resolve risks, and support change initiatives. Develops and coaches team members, fostering a culture of accountability, collaboration, and continuous improvement. Reports to an AVP.
Responsibilities- Lead cross-departmental, multi-functional teams to deliver on portfolio objectives and business outcomes
- Partner with product, business leaders, and senior stakeholders to execute departmental strategy and drive superior results
- Translate strategic objectives into actionable plans, timelines, and deliverables
- Support strategic planning, information security goals, and enterprise initiatives, ensuring alignment with organizational objectives
- Present findings, recommendations, and progress updates to senior management and key stakeholders
- Oversee governance activities, including performance tracking, reporting, and risk management for programs and projects
- Collaborate with senior leaders and stakeholders to ensure alignment, resolve issues, and drive success
- Support the marketing and communication strategies to promote new team brand and portfolio and business agility transformation practices
- Monitor industry trends, innovation efforts, and regulatory changes, communicating relevant information to team members and leadership
- Identify opportunities to improve delivery, stakeholder engagement, and operational efficiency
- Lead and develop a team of managers or analysts, fostering professional growth and performance excellence
- Serve as a liaison between business units, technology teams, and external partners to support execution
- Monitor risks, issues, and dependencies; escalate and implement mitigation strategies as needed
- Promote a culture of accountability, collaboration, and continuous improvement
- Ensure compliance with internal policies, governance standards, and industry best practices
- May perform other duties as assigned
- 7+ years of progressive portfolio management, project management experience, including managing complex, multi-project, cross-functional, or enterprise initiatives
- 3+ years of people management experience leading project or program teams
- Deep knowledge of enterprise portfolio and product management methodologies, governance structures, and delivery frameworks (e.g., Agile, SAFe, Waterfall, Hybrid), with the ability to tailor approaches to organizational needs and project complexity
- Experience leading and managing cross-functional programs and enterprise-wide business projects that support strategic business goals, ensuring alignment with enterprise priorities and stakeholder expectations
- Proven ability to translate high-level business strategies into structured, actionable plans, execution roadmaps, and measurable outcomes
- Experience managing governance processes, including performance metrics, reporting standards, risk mitigation, and vendor relationships/contracts
- Strong leadership skills in building collaborative, high-performing teams, developing and mentoring team members, and fostering alignment across business units and support functions
- Significant experience supervising and leading professional employees
- Ability to influence and align diverse stakeholder groups, including senior leaders, to ensure program/project success and organizational buy-in. Strong relationship-building, negotiation, and facilitation skills with internal and external stakeholders. Experience in building consensus and delivering processes and frameworks that support alignment between stakeholders across an enterprise
- Skill in synthesizing complex data and communicating key insights, strategies, risks, and milestones to executive stakeholders
- Understanding of organizational change management, business process improvement, stakeholder engagement, and adoption strategies to support implementation and delivery
- Advanced analytical, quantitative, and problem-solving skills; ability to use data and metrics to drive decisions. Advanced skill in leveraging analytics and visualization tools (e.g., Power BI, Tableau, Smartsheet, MS Project) to drive data-informed decision-making
- Ability to manage multiple concurrent programs/projects, prioritize resources, and adapt to shifting business needs
- Bachelor’s degree in Business Administration, Program Management, Product Management, Organizational Development, or related field, or equivalent combination of training, education, and experience
Desired Qualifications
- Master’s degree in Business Administration, Program Management, or related field, or equivalent combination of education and experience
- Professional Certifications (e.g., PMP, PMI-ACP, PgMP, SAFe Program Consultant, SAFe, Lean Portfolio Management, ITIL, or Cloud (AWS/Azure) certifications)
Additional Information
Hours:
- Monday - Friday, 8:00AM - 4:30PM
Location:
- 820 Follin Lane, Vienna, VA 22180
- 5510 Heritage Oaks Drive, Pensacola, FL 32526
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [email protected] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Navy Federal Credit Union Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Navy Federal Credit Union and has not been reviewed or approved by Navy Federal Credit Union.
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Retirement Support — A pension alongside a strong 401(k) match and additional retirement programs makes long‑term value a standout element of the total package. This combination is positioned as a differentiator among private employers.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is complemented by on‑site health services at major campuses. Wellness resources and typical offerings like an EAP broaden the health support available.
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Parental & Family Support — Paid parental leave, plus adoption and surrogacy assistance, indicate meaningful support for growing families. Education assistance further extends family and life‑stage support.
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What We Do
Navy Federal Credit Union is the world's largest credit union with over 12 million members, over $160 billion in assets and over 22,000 employees. As a credit union, we have members, not customers. At our campuses in Vienna, VA, Pensacola, FL and Winchester, VA, and in our more than 350 branches, we serve the men and women of the Armed Forces, Department of Defense, veterans and their families. We deliver world-class service, rooted in the belief that it is an honor and privilege to serve our members. We are committed to providing our members outstanding financial products and services. Navy Federal offers a career, not just a job. We are proud of the robust Total Rewards package we offer to our employees, including competitive salaries, incentive programs, comprehensive medical, dental and vision benefits, retirement plans with employer match, award-winning training programs, professional development programs, tuition assistance, paid leave, and work/life programs. Federally insured by NCUA. Equal opportunity employer. Android™ is a trademark of Google, Inc. iPhone® is a registered trademark of Apple, Inc. iPad® is a registered trademark of Apple, Inc. App Store(SM) is a service mark of Apple, Inc. Message and data rates may apply. FORTUNE and 100 Best Companies to Work For are registered trademarks of Time Inc., and are used under license. FORTUNE and Time Inc., are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. For more info, visit navyfederal.org
