We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
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Job Summary
The Identity Engineering Manager is a senior technical leader responsible for evolving and scaling the enterprise Identity and Access Management (IAM) and Privileged Access Management (PAM) platforms. This role owns the identity services that underpin security, compliance, and digital transformation across the organization.
Rather than focusing on day-to-day access operations, this leader drives future-state identity capabilities, establishes engineering standards, and partners with Security, Architecture, and Platform teams to enable secure, automated, and policy-driven access at enterprise scale.
Responsibilities
- Own the enterprise IAM & PAM engineering delivery, multi‑year roadmaps aligned to Zero Trust, cloud adoption, and regulatory requirements.
- Provide oversight and subject‑matter leadership for user entitlement reviews, including review scope, frequency, and risk-based criteria, validating findings, and partnering with analysts and control owners to remediate access gaps and strengthen access governance.
- Lead and mentor a team of identity engineers, fostering a culture of automation, reliability engineering, and continuous improvement.
- Serve as the architectural authority for identity services, including authentication, authorization, federation, and privileged access patterns.
- Drive the evolution of Role-Based Access Control (RBAC) and access governance as scalable, policy-driven platforms rather than manual processes.
- Partner with Security, Compliance, Legal, and Enterprise Architecture to translate regulatory and risk requirements into engineered identity capabilities.
- Establish standards and guardrails for application onboarding, entitlement modeling, and lifecycle integration across the enterprise.
- Influence and align with adjacent platform teams (cloud, infrastructure, application engineering) to ensure identity is embedded by design.
- Champion modernization initiatives such as API-driven provisioning, identity federation expansion, and privileged access automation.
- Represent Identity Engineering in enterprise forums, architecture reviews, and strategic initiatives.
- Manager runs teams and delivery. They may support strategy delivery but director+ is responsible for strategy.
Qualifications
- Bachelor's Degree in Computer Science or equivalent experience
- Demonstrated experience leading enterprise-scale IAM or security platform engineering teams
- Deep expertise in IAM and PAM architectures, including identity federation, access governance, and privileged access models
- 7+ years of experience in identity services
- Experience leading analysts and auditors on user entitlement reviews and access certifications, including interpretation of findings and translation into durable IAM and RBAC improvements
- Strong understanding of access governance concepts such as RBAC, entitlement modeling, separation of duties, and attestation frameworks
- Experience setting technical standards and architectural direction for identity services across a large organization
- Background in engineering or architecture roles supporting IAM/PAM platforms, with an emphasis on automation and scalability
- Ability to translate business, risk, and compliance drivers into durable technical solutions
- Experience with onboarding applications for access to entitlements, provisioning, and de-provisioning of users
- Participation in technical research and development to enable continuing innovation for Cyber Security and Information Risk management
At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.
Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law.
Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Nearest Major Market: Plano
Nearest Secondary Market: Dallas
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We Make a Difference Because We Are the Difference! At Optimum, we’re not just connecting people – we’re transforming how they experience the world. With a footprint spanning 21 states and serving approximately 4.5 million residential and business customers, we're building the future of connectivity through innovative services like Optimum Fiber Internet, Optimum TV, and Optimum Mobile. This connectivity wouldn’t be possible without our tremendous workforce of driven employees who are dedicated to ensuring the best possible experience for all of our customers and co-workers We’re a team of bold thinkers, curious leaders, and collaborative problem-solvers, united by a culture that values inclusion, innovation, and impact. At Optimum, every voice matters, every idea counts, and every team member has the opportunity to grow, lead, and make a difference. From developing next-gen technology to bridging the digital divide to supporting education and emergency response efforts, we lead with purpose and heart. Our Be The Difference initiative drives us to make a positive impact, ensuring that our efforts resonate far and wide. From our products and services to our community impact, we are creating connections, driving innovation and POWERING this world forward. You can be a part of an exciting and transformational workplace at Optimum. Join us to Be the Difference!
Why Work With Us
Our mission is simple: deliver the best customer and employee experience while transforming how we work and grow. We’re on a journey to become the connectivity provider of choice – investing in our network, reimagining our products, and building a culture where people thrive. With nearly 4.5 million customers across 21 states, we’re transforming fr
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