We are seeking a talented individual to join our Management team in Transactional Services at Marsh Re. This role will be based in Philadelphia. In this role, you will help lead the day-to-day delivery of reinsurance service processing, ensuring high-quality, timely, and compliant execution of operational activities. You will be part of a team that collaborates closely with brokers, clients, and markets to resolve complex issues and continuously improve our operational model.
This is a hybrid role with a requirement of working at least three days a week in the office.
We will count on you to:
- Manage day-to-day operational processes within your area of responsibility, ensuring adherence to published procedures, professional standards, and processing metrics.
- Monitor and help develop methods to handle complex tasks and ensure Service Level Agreements (SLAs) and regulatory requirements are consistently met.
- Support the planning and facilitation of team meetings and activities that encourage sharing of ideas, process improvements, and adoption of technology-enabled solutions.
- Assist with performance management and development planning for team members, including coaching, feedback, and support for training initiatives.
- Help track and manage operating expenses within established budget parameters for your team or area.
- Build and maintain effective working relationships with internal peers, brokers, clients, and markets to help resolve reinsurance service issues and support continuous improvement.
What you need to have:
- Experience in operations, financial services, insurance, or reinsurance, with exposure to process-driven, metric-oriented environments.
- Strong organizational skills with the ability to manage multiple tasks, meet deadlines, and maintain attention to detail in a fast-paced setting.
- Demonstrated ability to work collaboratively in a team environment and communicate clearly with internal and external stakeholders.
- Proficiency with common business and productivity tools (e.g., Excel, PowerPoint, operational or workflow systems).
What makes you stand out:
- Prior experience in (re)insurance operations, reinsurance accounting, or a similar processing and client-service-oriented function.
- Experience supporting or leading process improvement initiatives, including the use of technology to enhance efficiency and control.
- Exposure to people leadership activities (e.g., coaching colleagues, supporting training, or contributing to performance discussions).
Why join our team:
- We help you be your best through professional development opportunities, interesting work, and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients, and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Skills Required
- Experience in operations, financial services, insurance, or reinsurance, preferably in process-driven and metric-oriented environments.
- Strong organizational skills and ability to manage multiple tasks, meet deadlines, and maintain attention to detail.
- Ability to collaborate in a team environment and communicate clearly with internal and external stakeholders.
- Proficiency with common business and productivity tools, including Excel, PowerPoint, and operational or workflow systems.
- Prior experience in insurance or reinsurance operations, reinsurance accounting, or similar processing and client-service functions.
- Experience supporting or leading process improvement initiatives using technology to improve efficiency and control.
- Experience with people leadership activities such as coaching, training support, or performance discussions.
Marsh McLennan Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marsh McLennan and has not been reviewed or approved by Marsh McLennan.
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Leave & Time Off Breadth — Leave offerings are described as generous, including sizable PTO, paid holidays, paid sick days, and additional time off such as paid volunteer time and “Summer days.” These time-off benefits are portrayed as a standout part of the overall rewards package.
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Healthcare Strength — Healthcare coverage is characterized as comprehensive, spanning medical, dental, and vision options, with additional supports like disability and life insurance and access to mental health resources and an EAP. The breadth of plan options is positioned as a core strength of the benefits package.
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Retirement Support — Retirement benefits are framed as solid, with 401(k) programs and employer matching frequently highlighted alongside other financial programs. Stock purchase options are also referenced as an additional wealth-building component of the total rewards mix.
Marsh McLennan Insights
What We Do
Marsh McLennan (NYSE: MMC) brings together nearly 78,000 experts in risk, strategy, and people across Marsh, Guy Carpenter, Mercer, and Oliver Wyman, serving clients in over 130 countries. Marsh enables enterprise worldwide by helping clients manage risks, transforming uncertainty into opportunity. Guy Carpenter helps clients grow profitably with reinsurance broking expertise, advisory services, and advanced analytics. Mercer helps organizations advance the health, wealth, and careers of their most vital asset — their people. Oliver Wyman’s expertise in strategy, operations, risk, and organization transformation changes what is possible for our clients, their industries, and society. Together, we combine a unique range of capabilities to help our clients solve problems, seize opportunities, and build lasting success in increasingly complex operating environments.
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