Leads a team (of change managers, project managers, and agile roles) responsible for managing the execution of enterprise programs and business projects by overseeing planning, coordination, and delivery of workstreams and tasks. Translates strategic objectives and project goals into actionable plans, ensuring alignment with governance standards, delivery frameworks, and timelines. Partners with business units, cross-functional teams, and stakeholders to monitor progress, resolve issues, manage risks, and support change initiatives and operational improvements. Develops and mentors team members, fostering collaboration, accountability, and continuous improvement. Reports to a Manager II or higher. Strong people leader with transformation mindset, relevant work experienced in team’s core functions (program and project management, change management, and SAFe agile delivery), and experience leading teams in these areas. Experience leading strategic change management efforts, delivering project management and change management, and maturing change management practices.
Responsibilities- Manage the day-to-day execution of program and project workstreams that support enterprise initiatives and operational goals.
- Translate objectives and goals into detailed plans, timelines, and deliverables for assigned teams.
- Coordinate cross-functional activities, monitor progress, and ensure adherence to governance standards and delivery frameworks.
- Collaborate with stakeholders to resolve issues, manage risks, and support successful delivery of programs and projects.
- Apply program and project management tools and methodologies to track performance and report on outcomes.
- Identify opportunities to improve execution efficiency, stakeholder communication, and team collaboration.
- Lead and coach a team of analysts, coordinators, or specialists, supporting their development and performance.
- Serve as a liaison between leadership and delivery teams to ensure alignment and execution continuity.
- Monitor risks, issues, and dependencies within assigned workstreams; escalate and support mitigation strategies.
- Promote a culture of accountability, collaboration, and continuous improvement.
- Ensure compliance with internal processes, governance requirements, and delivery expectations.
- May perform other duties as assigned
- 5+ years of work experience in program management, project management, or related experience, including cross-functional or enterprise initiatives and managing complex, multi-project environments.
- 1+ years of management experience leading teams, programs, or projects.
- Broad knowledge of core program and project management practices and the ability to apply them to mid-scale business-focused initiatives using frameworks such as Agile and Waterfall.
- Experience leading and managing workstreams and teams that contribute to broader enterprise goals and deliver outcomes aligned with business objectives.
- Proven ability to translate objectives into actionable tasks, timelines, and resource assignments for team execution.
- Experience managing reporting, stakeholder updates, risk tracking, and contract/vendor deliverables.
- Strong leadership skills in guiding team members, resolving execution challenges, motivating teams, and fostering collaboration across departments.
- Skill in facilitating meetings, tracking milestones, preparing documentation, dashboards, and executive summaries, and escalating issues when needed.
- Understanding of how performance impacts business outcomes, customer experience, and operational efficiency.
- Advanced skill in using tools (e.g., Power BI, Smartsheet, Tableau, MS Project) to monitor progress, generate insights, and report status.
- Ability to manage multiple priorities, projects, and support change initiatives within the program/project lifecycle.
- Bachelor’s degree in Business Administration, Program Management, Project Management, Organizational Development, or related field, or equivalent combination of training, education, and experience
Desired Qualifications
- Advanced knowledge of Navy Federal products, services, programs, policies and procedures
- Experience working in SAFe framework, Agile, and Scrum
- Advanced knowledge and experience in change management principles and practices
- Advanced skill in analytical thinking to summarize information and presenting findings, conclusion, and alternatives clearly and concisely. Expertise with MS Powerpoint and Copilot for executive-level reporting and visualization
Additional Information
Hours:
- Monday - Friday, 8:00AM - 4:30PM
Location:
- 820 Follin Lane, Vienna, VA 22180
- 5510 Heritage Oaks Drive, Pensacola, FL 32526
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [email protected] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Skills Required
- 5+ years of program management, project management, or related experience managing complex, multi-project enterprise initiatives
- 1+ years of management experience leading teams, programs, or projects
- Experience leading strategic change management efforts and maturing change management practices
- Broad knowledge of core program and project management practices and ability to apply Agile and Waterfall frameworks
- Experience leading and managing workstreams and teams to deliver outcomes aligned with business objectives
- Proven ability to translate objectives into actionable tasks, timelines, and resource assignments
- Experience managing reporting, stakeholder updates, risk tracking, and contract/vendor deliverables
- Strong leadership skills: coaching, resolving execution challenges, motivating teams, and fostering cross-department collaboration
- Skill in facilitating meetings, tracking milestones, preparing documentation, dashboards, and executive summaries; escalating issues when needed
- Advanced skill using tools such as Power BI, Smartsheet, Tableau, and Microsoft Project to monitor progress and report status
- Ability to manage multiple priorities and support change initiatives across the program/project lifecycle
- Bachelor's degree in Business Administration, Program/Project Management, Organizational Development, or related field, or equivalent experience
- Advanced knowledge of Navy Federal products, services, programs, policies and procedures
- Experience working in SAFe framework, Agile, and Scrum
- Advanced knowledge and experience in change management principles and practices
- Advanced analytical skill and expertise with Microsoft PowerPoint and Copilot for executive-level reporting and visualization
Navy Federal Credit Union Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Navy Federal Credit Union and has not been reviewed or approved by Navy Federal Credit Union.
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Retirement Support — A pension alongside a strong 401(k) match and additional retirement programs makes long‑term value a standout element of the total package. This combination is positioned as a differentiator among private employers.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is complemented by on‑site health services at major campuses. Wellness resources and typical offerings like an EAP broaden the health support available.
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Parental & Family Support — Paid parental leave, plus adoption and surrogacy assistance, indicate meaningful support for growing families. Education assistance further extends family and life‑stage support.
Navy Federal Credit Union Insights
What We Do
Navy Federal Credit Union is the world's largest credit union with over 12 million members, over $160 billion in assets and over 22,000 employees. As a credit union, we have members, not customers. At our campuses in Vienna, VA, Pensacola, FL and Winchester, VA, and in our more than 350 branches, we serve the men and women of the Armed Forces, Department of Defense, veterans and their families. We deliver world-class service, rooted in the belief that it is an honor and privilege to serve our members. We are committed to providing our members outstanding financial products and services. Navy Federal offers a career, not just a job. We are proud of the robust Total Rewards package we offer to our employees, including competitive salaries, incentive programs, comprehensive medical, dental and vision benefits, retirement plans with employer match, award-winning training programs, professional development programs, tuition assistance, paid leave, and work/life programs. Federally insured by NCUA. Equal opportunity employer. Android™ is a trademark of Google, Inc. iPhone® is a registered trademark of Apple, Inc. iPad® is a registered trademark of Apple, Inc. App Store(SM) is a service mark of Apple, Inc. Message and data rates may apply. FORTUNE and 100 Best Companies to Work For are registered trademarks of Time Inc., and are used under license. FORTUNE and Time Inc., are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. For more info, visit navyfederal.org
