Manager I, Process Excellence

Reposted 5 Days Ago
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North Chicago, IL, USA
Hybrid
110K-209K Annually
Senior level
Healthtech • Pharmaceutical
The Role
Lead process improvement and change management initiatives within Clinical Development Operations. Develop and maintain clinical research process maps and quality system documentation, assess metrics, and partner across Compliance Learning Change Management to align and implement process improvements in a GxP-regulated environment.
Summary Generated by Built In
Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

A sustainable process development and continuous improvement strategy is crucial to Quality Management System in GCP governing R&D. The Compliance Learning Change Management (CLCM) organization resides within Clinical Development Operations to sustain an interconnected process and operations ecosystem by seamlessly empowering teams to connect ideas and create meaningful impact. Strategic Change Enablement (SCE) Manager I is responsible for partnering across CLCM organization to plan and deliver process improvement initiatives that support clinical research processes. Manage the development of clinical research processes including process maps and quality system documents. Provide change management for process improvement initiatives, including stakeholder and impact assessment and communications. Assess metrics and measures for their areas of focus. Leverage knowledge of AbbVie's Quality System, GxP Regulations, and the Business Process Framework (BPF) to deliver process and change management.

Responsibilities

  • Responsible for understanding AbbVie's Quality System, GxP Regulations, and the Business Process Framework
  • Awareness of Clinical Trial Management Systems and other associated systems for areas of focus
  • Understand and partner across CLCM to support process improvement initiatives
  • Provide change management for process improvement projects including stakeholder and impact assessment and communications
  • Manage development of clinical research processes, including quality system documents and process maps
  • Assessment of metrics and measures for their areas of focus
  • Maintain initiative and change management application
  • Partner across CLCM to assess and align on process improvements

Qualifications

  • Bachelor’s degree (or equivalent ex-US) is required, typically in a scientific or business field.  An Associate’s degree (or equivalent ex-US) with relevant experience is acceptable.
  • Must have 6+ years of Pharma-related/ clinical research related experience; 2+ years of experience preferably within clinical research.
  • Experience in process management, optimization, and simplification work is preferred.
  • Experience in change management is preferred.
  • Effective leadership skills with a proven ability to foster team productivity and cohesiveness in a Matrix environment.
  • Possesses good communication and problem-solving skills
  • Change management and/or Lean Six Sigma desired.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

  • This job is eligible to participate in our long-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Skills Required

  • Bachelor's degree (or equivalent)
  • 6+ years of pharma-related or clinical research experience
  • Understanding of AbbVie Quality System, GxP regulations, and Business Process Framework
  • Awareness of Clinical Trial Management Systems
  • Effective leadership in a matrix environment
  • Strong communication and problem-solving skills
  • 2+ years clinical research experience (preferred)
  • Experience in process management, optimization, and simplification
  • Experience in change management
  • Change management certification and/or Lean Six Sigma

AbbVie Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AbbVie and has not been reviewed or approved by AbbVie.

  • Retirement Support Retirement programs are portrayed as a standout, with a dollar‑for‑dollar 401(k) match up to 6% and an additional annual company contribution based on age and service. Feedback suggests this materially boosts perceived total compensation for many U.S. employees.
  • Parental & Family Support Paid parental and caregiver leave are emphasized, including up to 12 weeks of fully paid parental leave for all parents and 4 weeks of paid caregiver leave in the U.S. Feedback suggests these policies are a meaningful differentiator for employees balancing family needs.
  • Leave & Time Off Breadth Time off is described as extensive, with tiered vacation that scales with tenure, 17 company holidays, and two paid volunteer days in the U.S. Feedback suggests the breadth of leave contributes notably to overall benefits satisfaction.

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The Company
HQ: North Chicago, IL
50,000 Employees
Year Founded: 2013

What We Do

AbbVie is a global biopharmaceutical company focused on creating medicines and solutions that put impact first — for patients, communities, and our world. We aim to address complex health issues and enhance people's lives through our core therapeutic areas: immunology, oncology, neuroscience, eye care, aesthetics and other areas of unmet need.

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