DISA Global Solutions is an industry-leading safety and compliance solutions provider with customers across the Globe since 1986 and more than 1,200+ Team members across more than 30 locations. When you join the DISA Team, you join an industry leader that more than 30% of fortune 500 companies use. With a rich history of IT innovation, we have more than 55,000 customers and complete more than 10 million orders each year.
DISA is proud to be a “Top Workplaces” award winner across multiple locations in 2023. We offer competitive pay, a robust benefits package, and an exciting place to work. We have a collaborative and team-oriented culture with numerous opportunities for career advancement. We host monthly appreciation events, and our internal learning and development team provides the resources for employees to engage in continuing education and training.
As Migrations Leader, you will drive the seamless transition of accounts between subsidiaries, aligning migration efforts with broader organizational goals. This senior role leads a cross-functional team, manages stakeholder relationships, and ensures operational excellence through process refinement and issue resolution. You’ll monitor performance, identify bottlenecks, and implement improvements while guiding teams through change, promoting best practices, and fostering accountability. Success requires strategic leadership, strong collaboration, and the ability to make sound decisions amid ambiguity to deliver scalable, client-focused outcomes.
Essential Functions & Responsibilities
- Provide strategic leadership by overseeing and coordinating a cross-functional team responsible for large-scale account migrations, ensuring alignment with organizational goals and client success.
- Serve as the central point of accountability for migration throughput, efficiency, and quality, balancing competing priorities with sound judgment even when working with partial or ambiguous data.
- Monitor and manage work rates for client-facing and back-end teams, identifying imbalances, reallocating resources, and ensuring operational excellence across the migration process.
- Champion team development and morale, fostering connectivity across remote and matrix-based groups, mentoring team members, and hiring additional personnel as the project evolves.
- Assess the inherited migration process and drive continuous improvement, refining workflows to increase speed, accuracy, scalability, and repeatability.
- Standardize documentation and processes to create consistent, high-quality outcomes that can be replicated across future migrations.
- Identify bottlenecks, risks, and inefficiencies; implement targeted solutions that balance short-term momentum with long-term sustainability.
- Partner with leaders across Sales, Operations, Customer Success, IT, and other functions to align on priorities, timelines, and deliverables, building consensus and driving execution across diverse stakeholders.
- Facilitate clear and effective communication, ensuring expectations are understood, risks are surfaced, and deliverables are achieved.
- Establish and track KPIs and metrics for migration progress, productivity, quality, and adoption, reporting regularly to senior leadership and stakeholders.
- Apply data-driven decision-making, using analytics to guide strategy while remaining agile in adjusting plans dynamically as conditions change.
- Performs other related duties as assigned.
Key Skills & Experience
- Associate’s degree required, Bachelor’s degree preferred, or minimum 4 years progressive leadership experience in lieu of.
- Minimum of 4 years of cross-functional leadership experience.
- Proven success leading complex, cross-functional initiatives within matrix organizations, balancing organizational priorities with client needs and maintaining strong executive relationships throughout high-stakes migrations.
- Extensive senior-level account management experience, serving as a trusted advisor and ensuring client satisfaction, retention, and business continuity during transitions.
- Skilled in motivating and aligning diverse teams, resolving escalations diplomatically, and negotiating solutions that support long-term partnership health.
- Expertise in process optimization, workflow design, and operational efficiency, with a focus on delivering scalable, client-centric outcomes.
- Adept at navigating ambiguity, identifying root causes, and making sound decisions with partial data, while proactively communicating paths forward.
- Proficient in project management tools and methodologies, translating technical progress into business impact and presenting data-driven insights to executive stakeholders.
- Strong interpersonal and communication skills, with the ability to influence, build consensus, and collaborate across departments and leadership levels.
Work Schedule: Monday - Friday- 8:00 a.m. – 5:00 p.m. EST
Benefits:
Personal and Sick Paid Time Off.
401k with a highly competitive match.
11 Paid Holidays.
Medical/Dental and Vision.
Group Life Insurance, HSA/FSA.
Employee Assistance Program.
Educational Assistance Program.
Physical Requirements:
• While performing the duties of this job the employee is regularly required to speak, hear, have close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Walk (occasionally), sit- up to 8hrs. a day, stand (occasionally), use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms, able to lift-up to 15lbs.(occasionally).
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The pay range for this position is listed below. Your actual pay rate will vary based on: Geography, Skill-Set and applicable Local and State Pay Practices. Any questions, please contact our DISA Recruiting Team at [email protected].
Job Pay Range
$70,000 - $80,000 annualEOE/M/F/Vet/Disability
What We Do
DISA has been providing full-service employee screening solutions since 1987. Our company offers a comprehensive line of employee screening services that are designed with workplace safety in mind. Our services include drug and alcohol testing, background screening, occupational medicine and testing, safety training and transportation compliance. All are designed through experience and innovation, and delivered with today’s most advanced technologies.
