The Role
The Manager of Human Resources will lead talent strategy and HR operations to build a strong HR foundation in India, ensuring compliance, driving engagement, and shaping company culture.
Summary Generated by Built In
Join our India Tech Hub – Be among the first hires!
Kobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty.
About the team and what we will build together
Our Human Resources team is a strategic partner to the business, focused on enabling growth, shaping culture, and creating exceptional teammate experiences. We combine strategic people enablement with foundational people infrastructure to attract, grow, and retain top talent. We are trusted advisors, builders of scalable processes, and stewards of a culture where people can thrive.
As part of this mission, we are expanding our global presence and establishing a strong HR foundation in India. The Manager, Human Resources, will play a critical role in bringing our global People Strategy to life locally. This person will help shape and sustain a culture that reflects our values, support our leaders and teammates, and ensure we operate with excellence and compliance.
They will serve as a key connector between India and the US, ensuring alignment on strategy, driving engagement, and building the processes and practices that will support our growth for years to come.
How you will make an impact
- Talent: Strategic People Enablement:
- Partner with business leaders to understand workforce needs and align India’s talent strategy to global priorities.
- Lead recruiting and hiring efforts in India, including sourcing, scheduling, interviewing, and onboarding.
- Develop and implement talent processes that mirror and align with US strategies while adapting to India’s market context.
- Support workforce planning, talent analytics, and skill development.
- Drive teammate engagement initiatives and contribute to building a strong, inclusive culture.
- Provide guidance on employee relations, performance management, and mobility/career development.
- HR Operations: Foundational People Infrastructure:
- Ensure compliance with India employment laws and regulations, including maintaining HR policies, employee records, and reporting requirements.
- Support payroll processing, benefits administration, and total compensation programs for India in partnership with the US HR team and external insurance brokers.
- Partner with US HR to design and deliver total rewards programs that are competitive and compliant with India standards.
- Support the buildout of HR systems, processes, and tools for scalability and operational excellence.
- Manage employee relations, performance management processes, and investigations as needed.
- Oversee onboarding, HRIS maintenance, and data integrity.
- Collaborate with US-based teams to ensure alignment on strategy, policies, and programs.
What you need to be successful
- 7+ years of progressive HR experience with a mix of strategic and hands-on operational responsibilities.
- Strong understanding of India employment law, compliance requirements, and HR best practices.
- Experience supporting or leading recruiting efforts, including candidate scheduling, interviewing, and onboarding.
- Demonstrated ability to build HR processes and programs in a growing or scaling organization.
- Exceptional communication and relationship-building skills with a global mindset.
- Comfortable working independently while collaborating closely with US-based HR leadership.
- Experience in a global company or US-headquartered organization strongly preferred.
About Kobie
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals ready to join a collaborative, growth-focused culture.
As a trusted partner to some of the world’s most recognized brands, we are loyalty leaders, helping brands build lasting emotional connections with their consumers. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level.As we launch our India Tech Hub, we are excited to bring our award-winning culture to a new region - creating an environment where collaboration, flexibility, and career growth come together to build something truly special.
We are proud to be the only loyalty provider to be externally recognized for their culture. We believe people thrive when they feel valued, supported, and empowered to be their authentic selves. Our commitment to diversity, equity, and inclusion ensures every teammate has a voice and the opportunity to be heard.
Giving back is in our DNA at Kobie,through an annual fundraiser, charitable partnerships, and volunteer opportunities, we encourage our teammates to make a difference in their communities.
To support our teammates beyond just their careers, we offer highly competitive benefits, comprehensive health coverage, and well-being perks that support our teammates and their dependents. We understand the importance of time for life outside of work - recognizing public holidays,offering flexible time off, and prioritizing work-life balance.
As we expand into India, our new teammates will be fully integrated with our U.S. teams, working on global projects and gaining exposure to top industry leaders. With continued growth, we will establish a physical office in Bengaluru, India, giving teammates aspace for collaboration and fostering connection.
Now is the perfect time to join Kobie. Be part of something big and help shape the future of our global capabilities center, the Kobie India Tech Hub.
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The Company
What We Do
Kobie Marketing is a global leader in loyalty marketing and an industry pioneer, delivering end-to-end strategy, technology.
