Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015.
Position Summary
The HRIS Manager is responsible for developing and maintaining effective and efficient HR systems. The Manager collaborates effectively with HR, IT, Finance, and other internal departments to ensure project objectives are in alignment with the business. The Manager stays current with technology, proposing new ideas for improving HR systems to support HR and improve the user experience. This role is responsible for installation/configuration, operation, and maintenance of HR systems. The Manager also monitors and reports on application performance; recommends upgrades or improvements and resolves system problems and supports end users. This position will provide management oversight and direction to the HRIS team members.
Job Description
Key Outcomes:
- Leads team by setting expectations, training, coaching, providing feedback, and evaluation of performance.
- Ensures effective operations, timely problem resolution and excellent customer service of all team incidents and/or service requests.
- Develops information systems involving integration of multiple platforms, vendor products and technologies.
- Troubleshoots, analyzes, detects, identifies, and corrects technical problems and deficiencies.
- Participates in the development of, and advises management on, information technology strategy and technology deployment.
- Identifies opportunities for improving Human Resources processes through information systems changes.
- Manages processes within the department to provide seamless customer service.
- In partnership with OD, identifies training opportunities regarding change management of the HR system.
- Designs and runs analytics as needed.
- Collaborates with HR team members in identifying and developing dashboards and cohesive reports library.
- Functions as project manager for HRIS upgrades, projects and implementations.
- Develops and maintains applicable service agreements. Coordinates the resolution of vendor problems.
- Works collaboratively with key stakeholders to understand business needs as they relate to HRIS.
Education/Experience:
- Bachelor’s degree or a combination of relevant education and experience
- Experience in HRIS analytics and system design experience required; Workday preferred
- Prior experience in management of company HRIS operations
- 5+ years related experience in a HR systems leadership role
- Demonstrated experience and proficiency with project planning and process improvement
- Experience managing HRIS projects of significant size/scope
Skills/Knowledge/Competencies (Behaviors):
- Demonstrates an understanding of and alignment with Martin’s Point Values
- Knowledge of laws and regulations related to Human Resources programs
- Vendor and broker management
- Strong analytical skills
- Approaches work assignments in an organized, process-focused manner, which fosters the achievement of effective results
- Ability to maintain confidentiality of records and personal information.
- Excellent written and oral communications skills
- Ability to build and maintain business partnerships and communicate in a collaborative way across functions and teams
- Ability to assess, diagnose, plan, and execute while proactively involving the appropriate parties
We are an equal opportunity/affirmative action employer.
Do you have a question about careers at Martin’s Point Health Care? Contact us at: jobinquiries@martinspoint.org
Top Skills
What We Do
Martin’s Point Health Care is an innovative not-for-profit health care organization offering high-quality, affordable health care and coverage to the people of Maine and throughout New England.
Martin’s Point has seven health care centers in Maine and New Hampshire offering primary and specialty care to those with most major health insurance plans. Martin’s Point also administers two health insurance plans: Generations Advantage—with the only 5-Star Medicare Advantage plans in northern New England, and the US Family Health Plan for active duty military families and retirees throughout most of northern New England and New York.
We believe that understanding both the clinical and health plan administrative side gives us the insight we need to make meaningful improvements to the health care system. Martin’s Point is dedicated to creating a community of healthy people through authentic relationships and trust
