The Manager, HR Technology Services is responsible for supporting HR operations while leading and supporting HR technology initiatives and strategic projects. The incumbent will focus on data governance, integrations with related campus systems, HR technology releases, audit response and mitigations, reporting, HR application security, and other strategic priorities as they arise.
On selected initiatives, the Manager, HR Technology Services will provide project management and oversight of cross-functional teams, facilitate the definition of requirements and scope, enable issue resolution, and collaborate with senior stakeholders to ensure alignment and remove roadblocks.
The Manager, HR Technology Services will partner heavily with HR Technology leadership, collaborating extensively on support and maintenance issues, policy / procedure governance, and the resolution of issues raised by stakeholders inside and outside the Office of Human Resources.
Your core responsibilities will include:
Co-lead the analysis, design, development, and deployment of custom applications using Workday. Extend to address unique business needs that are not met by core Workday functionality, ensuring alignment with HR technology strategy and governance standards.
Collaborate with partners to capture business requirements, define scope, document and execute testing scenarios, and deploy technology solutions.
Direct one or more HR technology and integrations architects that support major HR technology solutions and initiatives such as application upgrades / releases, activation of new functionality, security, integrations, data requests, report development, and other system updates. Ensure appropriate resource allocation and escalate gaps as needed.
Regularly review, refine, and support HR application security procedures and related system configuration, and collaborate with related stakeholder groups including the Information Security Office.
Support and facilitate discussions with niche collaborator groups including Institutional Research and users of Workday’s faculty administration features.
Support HR technology risk mitigation efforts by managing procedures and delivering solutions related to data governance, audit compliance, reporting and /or data requests, and integrations between HR systems and other systems.
Support major HR technology initiatives such as semi-annual Workday releases, open enrollment and related vendor integrations, and other system updates by providing consultation and subject matter expertise.
Support various projects stemming from HR Technology initiatives, enhancements, and break fix requests that have significant impact on the business. Where applicable, the Manager, HR Technology Services will manage projects and assign tasks to personnel.
Co-lead the analysis, design, development, and deployment of custom applications using Workday Extend to address unique business needs that are not met by core Workday functionality, ensuring alignment with HR technology strategy and governance standards.
Demonstrate strong analytics skills.
Demonstrate strong oral and written communication skills.
Demonstrate strong organization and planning skills.
Demonstrate strong problem-solving and reasoning skills.
Other duties as assigned.
Flexibility, excellence, and passion are vital qualities within Computing Services. Inclusion, collaboration, and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of a team member who is able to effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.
Qualifications:
Bachelor's Degree
5-8 Years of Relevant Work Experience
A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.
Requirements:
Successful background check
Are you interested in this exciting opportunity?! Apply today!
Joining the CMU team opens the door to an array of exceptional benefits.
Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance.
Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!
For a comprehensive overview of the benefits available, explore our Benefits page.
At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.
Are you interested in an exciting opportunity with an exceptional organization?! Apply today!
Location
Pittsburgh, PAJob Function
Systems Administration and SupportPosition Type
Staff – RegularFull Time/Part time
Full timePay Basis
SalaryMore Information:
Please visit “Why Carnegie Mellon” to learn more about becoming part of an institution inspiring innovations that change the world.
Click here to view a listing of employee benefits
Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran.
Statement of Assurance
Skills Required
- Bachelor's Degree
- 5-8 Years of Relevant Work Experience
Carnegie Mellon University Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Carnegie Mellon University and has not been reviewed or approved by Carnegie Mellon University.
-
Retirement Support — Retirement support is positioned as a standout, with automatic employer contributions to a TIAA-administered plan at 8% of base salary (and 9.78% for 9‑month academic appointments), plus optional employee deferrals. Vesting after three years is clearly specified, which helps set expectations for long-term value.
-
Parental & Family Support — Parental and family support is strengthened by 100% paid parental leave for six weeks and 100% paid maternity leave for 6–8 weeks (delivery-type dependent), effective July 1, 2024. Childcare support is also referenced through a Cyert Center subsidy up to $5,000 per family, alongside no-cost EAP access.
-
Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle benefits include free Pittsburgh Regional Transit access and access to fitness classes and facilities, adding recurring non-cash value to the overall package. Pittsburgh’s relatively affordable cost of living can further increase the perceived adequacy of a given salary compared with higher-cost coastal hubs.
Carnegie Mellon University Insights
What We Do
Carnegie Mellon University founder Andrew Carnegie said: "My heart is in the work." No statement better captures the passion and drive of our people to make a real difference. At Carnegie Mellon, we're not afraid of the work. Our educational environment creates problem solvers, drivers of innovation and pioneers in technology and the arts. Employers in every field say our graduates are ready to hit the ground running the day they graduate. So, join us. Whether you're looking for a career or an education. Or both.
