The Role
About The Function:
CleverTap strongly believes that HR is at the heart of transformation - shaping our people, culture and the future of work. As we continue our exciting journey of innovation, growth and excellence, we are looking for a passionate HR Business partner to join our team in San Francisco, who will partner with multiple cross functional stakeholders and leaders.
About the Role:
The HR Business Partner will lead the HR agenda to drive business success across North America, Latin America, Europe, and the UK
What will you do:
- Serve as a strategic HR partner to senior leadership, business managers and employees, providing HR guidance on regional business challenges, people issues and organizational development.
- Integrate and collaborate with global / regional HR colleagues in the recruitment, learning & development, performance management, legal, employee engagement and HR programs to implement customised solutions for the region.
- Design and deliver targeted solutions with a high degree of focus on business outcomes and employee experience, including stakeholder management, talent assessment, performance management, team building and employee engagement.
- Comply with labor laws and regulations in each region and ensure adherence.
- Monitor HR metrics and analyze data to assess the effectiveness of core HR programs.
What are we looking for ?
- Bachelor’s degree in Human Resources or a related field or a Master’s degree or HR certification (e.g., SHRM-CP, PHR) is preferred.
- 6-9 years of progressive HR business partnering experience, with at least 3 years in a regional or global HRBP role across North America, Latin America, and Europe, including a solid understanding of labor laws and compliance in each region.
- Proven knowledge of HR and the ability to improve business performance and culture by developing effective people strategies
- Strong communication, analytical, and interpersonal skills, with excellent problem-solving abilities and the capacity to work independently.
Who will you report to: Global HR Leader.
Why join us?
- Be a part of a global category creator - hyper growth B2B SaaS pre IPO stage Start-up.Hybrid work environment.
- Work in a fast-paced, dynamic environment, where your contribution matters.
- Work, performance, and results are key sources of fulfillment, alongside the enjoyment of collaborating with and celebrating success with an exceptionally talented team
- Accountability and driving outcomes is the key to success.
- Innovate at scale, with learning opportunities and having fun along the way.
About CleverTap:
CleverTap is the leading all-in-one customer engagement platform, trusted by over 2,000 global brands—including marquee Fortune 500 companies —to deliver personalized experiences at scale. Recognized as a leader in customer engagement by Forrester and Gartner, and ranked among G2’s Top 10 Best Software Companies in India, we empower brands to build long-lasting customer relationships.
At the forefront of our innovation is Clever.ai, driving the next wave of AI-powered engagement. With Clever.ai, brands can stay ahead in a rapidly evolving market, creating deeper connections that spark loyalty and growth.
Underpinning Clever.ai is TesseractDB™, our purpose-built, 11-patent data platform designed for speed and cost efficiency in customer engagement. Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap is headquartered in San Francisco, with offices in Seattle, Toronto, Vancouver, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Gurgaon, Singapore, Ho Chi Minh City, Manila, and Jakarta.
For more information, visit http://clevertap.com/clevertap.com or follow us on Linkedin and X.
Join us in shaping the future of engagement.
CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.
Please Note: You would be required to work from our Office in San Francisco hence we are preferably looking for someone who is already based there.
Salary Range: For candidates based in San Francisco, the pay range for this position at the start of employment is expected to be between Base $100,000 - $120,000/year with an expected On Target Earnings (OTE) between $115,000 and $135,000/year (Total including commissions). Your exact offer may vary depending on multiple individualized factors, including job-related knowledge, skills, and experience.
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The Company
What We Do
CleverTap is the modern, integrated retention cloud that empowers digital consumer brands to increase customer retention and lifetime value. CleverTap drives contextual individualization with the help of a unified and deep data layer, AI/ML-powered insights, and automation enabling brands to offer hyper-personalized and delightful experiences to their customers. 1,200+ customers in 60+ countries and 10,000+ apps, including Gojek, ShopX, Canon, Mercedes Benz, Electronic Arts, TED, Jio, Premier League, TD Bank, Carousell, Papa John’s, and Tesco, trust CleverTap to achieve their retention and engagement goals, growing their long-term revenue. Backed by leading venture capital firms, including Sequoia, Tiger Global Management, and Accel, the company is headquartered in Mountain View, California, with offices in Mumbai, Singapore, Sofia, São Paulo, Bogota, Amsterdam, Jakarta, and Dubai. For more information, visit clevertap.com
