Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years. More information is available at www.msgentertainment.com.
Who are we hiring?
The Manager, HR Business Partner (HRBP) will play an essential role in driving operational excellence by aligning HR strategies with business objectives for Sphere Venue Operations and other business units. The Manager partners closely with business leaders to deliver scalable and creative HR solutions that augment efficiency, support employee performance and enhance the overall employee experience. This role will report to the Director HRBP and will lead business partners to drive key initiatives across performance management, employee relations, compliance, and workforce analytics, while collaborating with HR Centers of Excellence (COE) to streamline processes and ensure consistent, high-impact support throughout the employee lifecycle.
What will you do?
· Serve as a trusted strategic partner to leaders and employees by providing proactive human resources guidance that drives business objectives, strengthens organizational effectiveness, and fosters a high performing and inclusive culture.
· Practice proactive and progressive human resource management while prioritizing time sensitive business needs and executing accordingly.
· Partner with leaders to implement consistent performance management practices that align with company values, clarify expectations, and strengthen organizational accountability.
· Provide knowledgeable, interactive and prompt counsel on complex employee relations issues, conflict resolution, organizational design/structure and critical employee lifecycle moments to support a productive and sustainable high-performing workplace culture.
· Partner with leadership and business support teams to administer grievance and labor relations processes, providing guidance on contract interpretation, issue resolution, and compliance with collective bargaining agreements.
· Ensure accuracy and integrity of employee data by driving consistent follow-through, process adherence, and productivity through HR administrative support.
· Collaborate with HR Centers of Excellence (COE) to embed innovation, efficiency, and simplification into core HR processes, proactively identifying and implementing improvements that elevate the employee experience.
· Partner with COEs in compensation, benefits, employee relations and services, talent acquisition, communications, and learning & development to deliver seamless support across all phases of the employee lifecycle for designated business divisions.
· Leverage and activate HR data and analytics to uncover insights, inform decisions, and support ongoing business performance and workforce planning.
· Develop and maintain in-depth knowledge of employment laws and internal policies, ensuring compliance and consistency across supported business areas.
· Optimize efficiencies and streamlined efforts to drive and implement change and support a strong infrastructure.
· Drive employee engagement, onboarding, and retention strategies to enhance the employee experience and support organizational success.
· Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site
What do you need to succeed?
· 5+ years of experience in Human Resources management or related field of work
· Demonstrated resilience and adaptability in fast-paced, high-pressure environment, effectively partnering with leaders to navigate complex employee matters and evolving business priorities.
· Knowledge of HR disciplines including performance management, employee relations, talent development, compensation, compliance, and change management.
· Demonstrated labor relations experience, including interpreting and administering collective bargaining agreements, managing union relationships, participating in contract negotiations, handling grievances, and ensuring compliance with applicable labor laws
· Capable of influencing at all levels, building trust with stakeholders and maintaining confidentiality.
· Adept at relationship-building, collaboration, and conflict resolution.
· Strategic thinker with a proven ability and interest for hands-on execution
· Approachable and thoughtful collaborator with the ability to inspire employees at all levels into action; empathetic and a strong sense of self-awareness
· Comfortable working autonomously and able to demonstrate proactivity in identifying and addressing potential challenges and implementing timely and effective remedial action
· Proven ability to multi-task and prioritize in a fast paced, dynamic environment
· Demonstrates integrity, tact, diplomacy and a commitment to company values and mission in addition to key HR guiding principles.
· Strong verbal, non-verbal and written communication skills. Effective active listening skills.
· Excellent organizational skills and attention to detail.
· Strong experience in developing and executing effective change management strategy.
· Thorough knowledge of employment-related state and federal laws and regulations.
· Proficient with Microsoft Office Suite or related software.
Special Requirements
· Flexible availability to accommodate business needs (may include nights, weekends, and holidays)
· Occasional travel to venues and various office locations as needed.
#LI- Onsite
At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including considering requests for reasonable accommodations as required.
Skills Required
- 5+ years of experience in Human Resources management or a related field
- Experience with performance management, employee relations, talent development, compensation, compliance, and change management
- Labor relations experience, including interpreting and administering collective bargaining agreements, managing union relationships, participating in contract negotiations, handling grievances, and complying with labor laws
- Knowledge of employment-related state and federal laws and regulations
- Ability to influence stakeholders at all levels, build trust, maintain confidentiality, collaborate, and resolve conflicts
- Experience developing and executing effective change management strategies
- Strong verbal, non-verbal, and written communication skills, including active listening
- Excellent organizational skills and attention to detail
- Proficiency with Microsoft Office Suite or related software
- Flexible availability, including nights, weekends, and holidays as business needs require
Madison Square Garden Entertainment Corp. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Madison Square Garden Entertainment Corp. and has not been reviewed or approved by Madison Square Garden Entertainment Corp..
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Healthcare Strength — Core medical, dental, vision, and prescription coverage is complemented by FSAs/HSAs, supplemental health options, an Employee Assistance Program, and Wellhub access. Optional pet insurance further broadens the health and wellbeing offering.
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Retirement Support — A 401(k) with an immediately vested company match is paired with income/survivor protection plans and additional retirement vehicles. Company disclosures reference multiple savings and pension arrangements, signaling a mature framework.
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Parental & Family Support — Paid parental leave and paid military leave are featured within the package. These policies provide meaningful support for caregiving and major life events.
Madison Square Garden Entertainment Corp. Insights
What We Do
MSG Entertainment is a world leader in live entertainment, comprised of world-renowned venues and marquee brands. Utilizing our powerful assets and expertise, we produce, present, or host a variety of entertainment and sports events, delivering unforgettable experiences for millions of fans each year. Across our venues and brands, MSG Entertainment sets the standard for excellence and innovation while forging deep connections with diverse and passionate audiences. Our Company includes our portfolio of iconic venues: New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – each a prominent destination for unforgettable experiences and events. With flexible seating capacities and configurations that range from 2,800 to 21,000, our venues enable us to showcase a broad array of compelling sporting events, concerts, family shows, and special events that cover a wide spectrum of genres. This includes at Madison Square Garden, known as “The World’s Most Famous Arena,” which serves as home to the New York Knicks and New York Rangers – two of the most recognized franchises in professional sports – and perennially hosts the biggest names in music and entertainment. MSG Entertainment also features the wholly-owned original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for generations of fans at Radio City Music Hall since 1933. The show’s enduring popularity is driven by the world-famous Radio City Rockettes, the longest-running precision dance company in America. More information is available at www.msgentertainment.com









