Manager HIMS

Posted 2 Days Ago
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Rochester, MN, USA
In-Office
Senior level
Healthtech
The Role
Manages Health Information Management operations across multiple sites, including staffing, financial oversight, quality, safety, risk, regulatory compliance, documentation integrity, EMR processes, and service delivery. Leads remote and on-site teams, supports process improvement and data integrity, collaborates with medical staff, develops employees, and ensures appropriate cost, quality, and turnaround performance.
Summary Generated by Built In

The HIMS Manager is responsible and accountable for department operations, fiscal/financial management, quality, and service, environment of care/safety, risk management, and human resource management. The Manager is able to manage remotely for multiple sites within region and/or state and/or health system encouraging self-directed teams. Coordinates activities for an on-site and telework 24/7 operation. The Manager promotes educational opportunities to staff and clinicians and encourages staff to learn, grow and take on leadership roles; provides leadership and representation for HIMS staff; serves on institutional committees/work groups/client practice groups; provides in-depth expertise in medical documentation best practices, process improvement, problem resolution and regulatory agency and institutional standards and requirements.
The Manager works with supervisor(s) to forecast department needs and staffs to workload appropriately; prioritizes work flows to meet patient care needs; liaises with medical staff to improve processes; facilitates and implements quality and data integrity improvements using performance improvement tools; facilitates EMR documentation posting and integrity; and works collaboratively and maintains relationships with co-workers, both within HIMS and outside of HIMS. The Manager stays current with industry standards and initiatives. The Manager assures the balance of cost, quality and turnaround is maintained. Performs other duties as assigned.

This is a hybrid position that is primarily remote. Candidates must reside within 100 miles of a Mayo Clinic campus to meet occasional on-site requirements based on business needs. Mayo Clinic campuses are located in Arizona, Florida, Minnesota, and Wisconsin.


**This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.


During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.


Qualifications

Bachelor’s degree in health information, organizational leadership, business or related field with five years of related management experience. Preferred: Master’s with 1-3 years relevant management experience; Mayo Quality Academy certification or equivalent.

Demonstrate organizational, communication and teaching skills. Candidates must articulate a willingness to work with and be available to staff spread over a wide geographical area, with varying schedules. Manager will be expected to utilize technology for communication, but also to discern when a face-to-face presence is necessary. Applicable AHIMA, HIMSS or AHDI credentials preferred.

Those supporting HIMS Operation areas require RHIT or RHIA. IN other HIMS area, none required except where required by state law.

Health Information Administrator (RHIA) program students actively completing the last semester of the program will be considered; successful completion of RHIA program required withing 6 months of employment for continued employment.


About Us
Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.
About the Team
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. 

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law".  Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Skills Required

  • Bachelor’s degree in health information, organizational leadership, business, or a related field
  • Five years of related management experience
  • Master’s degree
  • One to three years of relevant management experience with a master’s degree
  • Mayo Quality Academy certification or equivalent
  • Strong organizational, communication, and teaching skills
  • RHIT or RHIA credential for HIMS Operations areas
  • Applicable AHIMA, HIMSS, or AHDI credentials
  • RHIA program completion within six months of employment for qualifying students
  • Residence within 100 miles of a Mayo Clinic campus

Mayo Clinic Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mayo Clinic and has not been reviewed or approved by Mayo Clinic.

  • Retirement Support — A no-cost pension plus an employer-matched 403(b)/401(k) is positioned as a standout differentiator, offering strong long-term financial security. Feedback suggests this retirement combination elevates overall total rewards even when base pay is moderate.
  • Healthcare Strength — Expanded medical networks, enhanced fertility coverage, and employer absorption of a plan year’s premium increases point to robust healthcare offerings. Feedback suggests annual updates maintain breadth and competitiveness of coverage.
  • Parental & Family Support — Adoption assistance, dependent scholarships, child and elder-care resources, and EAP services provide meaningful family-oriented support. Feedback suggests these programs add tangible value beyond salary alone.

Mayo Clinic Insights

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The Company
HQ: Rochester, MN
54,000 Employees

What We Do

Mayo Clinic is the first and largest integrated, not-for-profit medical group practice in the world. Doctors from every medical specialty work together to care for patients, joined by common systems and a philosophy of "the needs of the patient come first."​ More than 3,800 physicians and scientists and 50,900 allied health staff work at Mayo Clinic, which has sites in Rochester, Minn., Jacksonville, Fla., and Scottsdale/Phoenix, Ariz. Mayo Clinic also serves over 70 communities through Mayo Clinic Health System with locations in MN, IA, and WI. Collectively, these locations care for more than 1 million people each year.

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