Manager HIM Operations

The Manager of HIM Operations supports the Director of HIM Operations in overseeing document imaging, content integrity, and maintenance of the Electronic Health Record. This role manages daily HIM workflows, leads teams across all ministries, and ensures efficient, compliant processing of medical records and information lifecycle activities.

WHO WE ARE

With 11 ministries and access points across Indiana, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.

WHAT YOU CAN EXPECT

• Work onsite at one of three approved locations based out of Indianapolis, Lafayette, or Hammond.

• Occasional travel to other locations as needed for meetings.

• Engage, troubleshoot, and escalate system issues to ensure optimal use of installed technology, identification of future needs and assistance with system updates.  

• Provide assistance with all hospital HIM updates, enhancements, and implementation of new technology and coordinates training and education of HIM coworkers.

• Manage the performance of individuals through ongoing coaching, feedback and development to motivate, engage, and drive a high performing team.

• Make decisions for direct reports in the assigned major functional area and performs people management activities such as performance evaluations, corrective actions, and staff planning.

• Manage all facility HIM operations responsibilities and system administrative functions according to established workflow guidelines and schedules.  

• Ensure HIM compliance with relevant accreditation, certification, and government agencies.

• Collaborate with HIM leadership and Legal/Risk departments regarding incident report investigations related to HIM errors and concerns; Determines required coworker retraining and engages appropriate resources.

• Work with key stakeholders to develop, monitor, and optimize process performance indicators (KPIs) and reporting metrics.

• Participate in regional led initiatives and projects providing HIM key performance indicators and metrics to drive strategic planning and meet quality indicators and ensure regulatory compliance.

• Identify and implement process improvements according to industry best practice standards to make the best use of resources, decrease costs, leverage technology, promote standardization, and improve services.

QUALIFICATIONS

• Associate's Degree - Required

• Bachelor's Degree - Preferred

• 3 years Health Information Management Experience - Required

• 2 years Electronic Health Record (EHR) - Required

• 2 years Supervisory or Leadership Experience - Preferred

• Registered Health Information Technician (RHIT) - Required -OR-

• Registered Health Information Administrator (RHIA) - Required

EQUAL OPPORTUNITY EMPLOYER

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.

Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.

Franciscan Alliance is committed to equal employment opportunity.

Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.