Manager, Hematology MSL

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The primary role of the Medical Science Liaison (MSL) is to engage in meaningful peer-to-peer scientific dialogue with healthcare system leaders such as Regional Thought Leaders (RTLs) and National Thought Leaders (NTLs) within a defined geography to translate science into patient care.

The MSL captures medical insights and acts as a clinical & scientific advisor to BMS-internal cross-functional partners.  Ensures applicable interactions are aligned with enterprise and medical strategies and ultimately serve to ensure patients have access to BMS medicines through their efforts to ensure the medical community is fully apprised of their safe and effective use. Additionally, the MSL will work with medical community to address other pertinent scientific related questions not limited to approved assets and indications.  MSL engagement with HCPs is focused on pre-launch activities or according to lifecycle needs of the brand. 

The MSL will engage in educational dialogue with relevant HCPs and share relevant clinical evidence and information based on the physicians’ needs and in accordance with the field medical plan. The MSL will also be responsible for serving on a scheduled, standing basis as “Medical on Call” - virtually engaging treating physicians in the community, facilitated by their commercial counterpart, TAS (Therapeutic Area Specialist), to answer unsolicited off-label and technically complex questions in real time.

This role is field-based, and it is anticipated that the employee will spend >90% of the time in the field interacting with external stakeholders, including investigators and clinical thought leaders, while also supporting internal stakeholders and continuing to maintain a high level of therapeutic expertise.

Key Responsibilities

Develops trusted relationships with appropriate academic and community Thought Leaders (TLs) in Hematology through high-quality peer-to-peer scientific dialogue in both proactive and reactive settings. The MSL will use various channels for interactions (1:1, group presentations, virtual, etc.)

Medical engagement:

• Effectively collaborates and engages in scientific dialogue with TLs to gain insights on clinical landscape to ensure development of a medical plan that is both product/disease area focused and translates into effective launch.

• Proactively engages in scientific and clinical conversation to ensure development of a medical plan that is both product/disease area focused and translates into effective launch and Lice Cycle Management (LCM) activities.

•  Engages with medical societies and PAGs (Patient Advocacy Groups) as appropriate (with Corporate Affairs).

•  Provides training for external speakers as needed.

• Provides medical support to address unsolicited HCP questions in real-time, both in face-to-face interactions and through the Medical on Call virtual capability.

• Develops credible connections with key Thought Leaders (TLs) in Hematology through high-quality peer-to-peer scientific dialogue.

• Appropriately document and achieve annual goals 

• Leverages digital capabilities to enhance medical engagement

Clinical Trial engagement:

• Provides recommendations and insights to clinical development team on study feasibilities within the therapeutic area based on knowledge of the field and through direct contacts with potential investigators, as agreed with home office medical and R&D.

•  Liaises with key large accounts to understand clinical barriers to patient access and ensuring equity in access to clinical trials.

•  Leads major evidence read-outs with clinical trial investigators e.g., Ph3 top-line data.

• Support Interventional and Non-Interventional Research (NIR) studies (e.g. identification and assessment of potential study sites) to facilitate patient recruitment and/or discussions around the safe and effective use of BMS investigational products, as agreed with home office medical and R&D and as defined by the study scope document.

• Provide recommendations and insights to clinical development team on study and site feasibilities within the therapeutic area based on knowledge of the field and through direct contacts with potential investigators, as agreed with home office medical and R&D.

• Support HCPs in the ISR submission and execution process and study follow-up as agreed upon with home office medical and R&D.

• Ensure that BMS Pharmacovigilance procedural documents are understood and applied by investigators of local studies, and alert appropriate BMS personnel to any identified Adverse Events.

Qualifications, Experience and Competencies

• Medical Degree, Life Science Degree or equivalent (e.g., MD, PhD, MS, MPH, Pharmacist, etc)

• Strong Hematology experience required:

•       * scientific or clinical disease area knowledge, patient treatment trends, clinical landscape

•       * pharmaceutical industry including compliance and regulatory guidelines

• Previous MSL experience is highly desirable or experience in Bio/Pharmaceutical industry

• Demonstrated ability to read medical papers and prepare slides in English is required & in addition the ability to present, responding to questions, in English is desired

• Understanding of scientific publications

•       * clinical trial design and process

•       * understanding of national and regional healthcare and access environment.

• Working in a scientific and/or clinical research environment.

• Field medical expertise preferred.

• Deep understanding of TL environment and needs

Scientific Agility

• Ability to engage in a dialogue about data in a compelling, fair and balanced way and explain in a manner that resonates with TLs/HCPs

• Expert knowledge of clinical practice and evolving healthcare delivery models.

• Ability to understand and critically appraise scientific publications.

• Knowledge of clinical trial design and methodology, including Good Clinical Practices and ethical, governmental, and regulatory requirements.

• Understands treatment paradigms, competitive landscape and can frame information in a convincing and compliant way that resonates with physicians.

• Excellent communication and presentation skills to articulate scientific and clinical data in an easy-to-understand manner to help HCPs best serve their patients.

• Has a strong learning mindset and passion for science. Prioritizes staying current with the latest data.

Patient centricity

• Understands the patient journey and experience.

• Has a patient-focused mindset.

Customer-focused/enterprise mindset

• Understands overall enterprise objectives and prioritization.

• Winning Mindset: results-oriented, positive, resilient attitude, able to quickly adapt in an ever-changing environment.

• Willingness to embrace new ways of working and technological tools.

• Demonstrated ability to drive organizational performance.

• Experience identifying, engaging, and cultivating relationships with HCPs.

• Demonstrated ability to influence matrix organization and problem-solving mentality.

Analytical Capability:

• Ability to analyze data, such as market trends, and HCP preferences. Data-driven insights help them strategize and target their efforts effectively.

• Ability to segment HCPs based on their preferences and other relevant factors. This helps them tailor their communication and proactive presentations to suit individual HCP needs.

• Ability to derive actionable insights from data and analytics(internally, CE^3 analytics engine).

• Providing feedback proactively to enable continuous improvement of technology and tools like CE^3.

Technological Agility:

• Understanding, adapting, and effectively using technology in various aspects of healthcare business and interacting with HCPs.

• Utilizing various digital communication channels such as emails, instant messaging apps, and video conferencing to stay in touch with healthcare professionals, colleagues, and clients. This enables them to respond promptly to inquiries, share updates, and maintain effective communication.

• Competency using CE^3 and other software or CRM tools to collect, enter, and manage quality HCP data in a timely manner, track interactions, and plan future engagements with healthcare professionals

• Ability to use the Medical on Call technology effectively.

• Keeping up to date with technological advancements and changes.

Teamwork/Cross-functional mindset

• Ability to work independently and act as a team player by developing strong rapport and working relationships with external and internal stakeholders.

• Knowledge of the national healthcare and access environments.

• Deep knowledge and experience of RWE. Ability to interpret RWE and identify opportunities for RWE projects.

• Be a representative of BMS in all interactions with external stakeholders.

• Holds a high level of integrity and good judgment, to navigate the requirements of the role effectively and compliantly in accordance with BMS policies and procedures.

• The MSL will spend majority of their time in the field with their external customers and additional requirements based on territory assignment and team needs, as needed.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

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